1st Line Support Analyst
- Hiring Organisation
- IMT Resourcing Solutions
- Location
- Cheltenham, Gloucestershire, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £26,000 - £30,000 per annum
Service Desk Engineer Location: Cheltenham (On-site during probation, hybrid thereafter) Salary: £26,000–£30,000 Benefits: Annual bonus + strong training and certification support Our client, a leading managed service provider, is hiring a 1st Line Service Desk Engineer to provide high-quality technical support … fast-paced, supportive environment, with clear progression and ongoing development. What you’ll do Act as the first point of contact for IT support queries via phone, email, and ticketing systems Diagnose and resolve 1st line issues across desktops, laptops, and user accounts Escalate more complex incidents ...