7 of 7 Remote/Hybrid Customer Service Jobs in Cheshire

client, a leading company within the IT sector, are looking to recruit an organised, professional and efficient 1st Line Service Desk Analyst to join a technical team proving support to a UK wide client base. Reporting to the IT Manager, duties to include. Resolving incoming IT queries remotely … email and phone, or at the office. Prioritising and resolving IT concerns and escalating serious issues to relevant stakeholders. Avoiding service interruptions by performing system installations, updates, and maintenance procedures. Working to different service levels and KPI’s, but at all times you’ll provide exceptional customer ...

client, a leading IT solutions provider, are looking to recruit a proactive and customer-focused Service Desk Analyst to join their technical support team and deliver cutting-edge collaboration technology to clients across corporate, public sector, and enterprise environments. This is an excellent opportunity for someone with … passion for AV technology, IT and first-class customer service. As a Service Desk Analyst, you will be the first point of contact for all Audio-Visual support queries. You’ll diagnose issues, provide remote technical assistance, and ensure incidents are resolved efficiently or escalated appropriately. ...

products that genuinely influence decision-making. Youllcollaborate closely with teams across Halton Housing, using data, analytics, and innovative thinking to solvereal businessproblems, support excellent customer service, and help deliver our vision of Improving Peoples Lives. WhatYoullDo: Power BI;Coding DAX Measures and Dimensional Models. Developing & delivering visually compelling … identifyingtrends, problem solving and escalating where needed. Knowledge of Microsoft Fabric (desirable) Experience of working within a cloud computing environment (Azure preferable) Proven good customer service and communication skills (internal and external)demonstratingunderstanding and support whilst handling/resolvingdifficult situationsor conflict. A good working knowledge and/ ...

decision-making. You’ll collaborate closely with teams across Halton Housing, using data, analytics, and innovative thinking to solve real business problems, support excellent customer service, and help deliver our vision of Improving People’s Lives. What You’ll Do: Power BI; Coding DAX Measures and Dimensional Models. … trends, problem solving and escalating where needed. Knowledge of Microsoft Fabric (desirable) Experience of working within a cloud computing environment (Azure preferable) Proven good customer service and communication skills (internal and external) demonstrating understanding and support whilst handling/resolving difficult situations or conflict. A good working knowledge ...

Support Engineer An exciting opportunity has arisen for an experienced IT Support Engineer to join a dynamic Service Desk team. This role involves a mix of remote and onsite technical support, working across infrastructure, cloud technologies, and cyber security solutions. Key Responsibilities Deliver technical support by managing and resolving … service tickets in line with agreed SLAs Handle both initial and escalated support requests, ensuring high levels of customer satisfaction Complete sales orders and project work within agreed timelines Implement approved technical solutions remotely and onsite Support continuous improvement of Service Desk technologies and processes Develop ...

with the power of one of the worlds leading technology companies, giving our clients instant access to cutting-edge innovation backed by market-leading service operations! Curious about Apogee as a business? Skip the brochures - start a live conversation with our AI assistant and get the answers you need … instantly! * JOB DETAILS , , , , This post is subject to a Basic Disclosure and Barring Service (DBS) check. Under the Rehabilitation of Offenders Act 1974, applicants are only required to disclose unspent convictions. Spent convictions do not need to be declared and will not be taken into account. We are committed ...

implementations, and upgrades of a digital estate of applications for a respected, modern, & established social enterprise in the midst of a digital transformation and service improvement programme. The main purpose of the role is to take responsibility for the end-to-end ownership and improvement of the organisation … activities will include project managing implementations and upgrades; stakeholder management and reporting; third-party supplier management; product roadmap creation and maintenance; project management; support service provision; maintenance of super user network; data integrity and security; and the production of systems documentation and training. Essential Experience working in a Business ...