14 of 14 Remote Customer Service Jobs in Cheshire

Warrington (Hybrid after training) Pay Rate: £13.33 per hour Contract: Temporary (initially 6 month contract) Hours: Full-time, shifts between 8am and 6pm Are you passionate about providing exceptional customer support and solving technical problems? We're looking for a Helpdesk Support Engineer to join our clients busy and friendly team, delivering outstanding operational support to our customers. Working … as part of the Helpdesk team, you'll be responsible for recording, investigating, and resolving incidents, service requests, and technical issues. You'll take pride in offering a professional, efficient, and friendly service that reflects quality and expertise at every stage. Key Responsibilities: Respond to customer enquiries via phone, email, and online portal, logging all details in … issues to Level 2 support or external resolver groups where appropriate Support field engineers by performing remote diagnostics and allocating incidents Maintain accurate asset and case records, ensuring all service levels are met Participate in continuous improvement initiatives, helping enhance team performance and customer satisfaction About You: 1+ years' experience in a customer service or IT More ❯

at The Lawyer Awards. Role Summary Are you passionate about delivering excellent Data services and leading high-performing teams? Do you thrive in a hands-on leadership role where customer service, process improvement, and technical know-how all come together? We're looking for a Data Manager to join our dynamic data team and play a pivotal role … Data Engineers, Data Analysts and BI Developers. This is a fantastic opportunity to shape the way Data Services are delivered across the organisation, ensuring colleagues receive the very best service, whilst driving continuous improvement. This is a hands-on operational role where you'll manage data workload planning and work delivery, whilst managing the relationships between data and our … allocation including capacity planning, sprint planning, managing data stand up meetings and leading business wide data prioritisation meetings Formulate both short-term day-to-day and longer-term Data Service Delivery plans and identify and lead work on continuous improvement of the service Acting as a key escalation point for data support queries, providing guidance and issue resolution More ❯

issues within your scope, escalating complex problems to our 2nd and 3rd Line Support teams when needed. Key Responsibilities • Provide first-line technical support, logging and categorising incidents and service requests • Troubleshoot and resolve issues, escalating where appropriate • Manage incidents from ticket creation to resolution, ensuring clear communication throughout • Coordinate with external vendors for on-site support when required … Ensure incidents are resolved within agreed timeframes • Contribute to continuous improvement by providing feedback on Service Desk operations What We’re Looking For • Experience in a Customer Service, Helpdesk, or Service Desk role • Strong understanding of IT systems and troubleshooting techniques • Familiarity with Microsoft Office and IT Service Management (ITSM) tools • Knowledge of Cisco networking … and verbal) • Strong organisational skills and ability to work under pressure About Us Comms-care, part of the Ingram Micro Group, is a multi-award-winning, channel-only IT Service Provider supporting customers across the UK & Ireland. Our HQ in Cheshire is usually buzzing with activity, but our fantastic #oneteam mentality means we continue to deliver exceptional service More ❯

IT Service Analyst Macclesfield£28,000 - £36,000 DOE + Hybrid Working + Pension + Free Parking + Life Assurance Excellent opportunity for an IT professional with strong technical experience across Microsoft technologies to join a global manufacturing business offering diverse project exposure, professional development, and a supportive working environment.This company is an international leader in specialist manufacturing and … their technology and people.In this role, you will deliver technical support and troubleshooting within a predominantly Windows-based environment. You will manage and monitor IT infrastructure, resolve incidents and service requests in line with ITIL processes, and take part in global projects focused on system upgrades and service improvements. You'll work with a global IT team, supporting … thousands of users and ensuring a world-class service across multiple sites.The ideal candidate will have strong technical knowledge of Microsoft technologies, networking fundamentals, and backup solutions, alongside a passion for continuous improvement and excellent communication skills. The Role: Provide IT support and troubleshooting across multiple sites and users Resolve incidents and service requests in line with ITIL More ❯

in the office occasionally (you must be commutable within the Manchester/Liverpool area). About you: You have experience in a similar Technical Support/Desktop Support/Service Desk role You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform, Azure, Windows Server and Windows Desktop You're collaborative and … pragmatic with great communication and customer service skills You have experience of working similar night shift patterns What's in it for you: Salary to £40k Pension Healthcare Regular social events Hybrid working Career growth opportunities Apply now to find out more about this Technical Support Engineer (Microsoft) opportunity. At Client Server we believe in a diverse workplace More ❯

work from home policy with 2-3 days in the office per week. About you: You have experience in a similar Technical Support/EUC/Desktop Support/Service Desk role You have a strong knowledge of the Microsoft tech stack including Office 365, InTune, EntraID, Power Platform, Azure, Windows Server and Windows Desktop You have experience with … device management and application packaging You have PowerShell scripting skills You're collaborative and pragmatic with great communication and customer service skills What's in it for you: Salary to £45k Pension Healthcare Regular social events Hybrid working Career growth opportunities Apply now to find out more about this Technical Support Engineer (Microsoft) opportunity. At Client Server we More ❯

for the diverse client base, taking ownership of the most complex challenges within Microsoft Azure and Microsoft 365. Beyond reactive support, you will be a technical leader, driving proactive service improvements, performing platform health checks and ensuring client environments are aligned with best practices. As a senior member of the team you'll also help to mentor more junior … engineers, provide technical insight during pre-sales engagements for new managed service opportunities and liaise directly with Microsoft and other 3rd party vendors to resolve high priority technical issues. Location/WFH: There's a hybrid work from home policy with 2-3 days in the office per week. About you: You have experience of working in a 24x7 … technical support environment and working with critical customer production systems in a 3rd line support/Systems Administrator/Cloud Engineer role You are a specialist with Microsoft Azure including AZ-104, Azure Active Directory and role based access, Azure storage accounts/Blob storage, Virtual Machines - ideally, you'll also have experience with IaC/Containerisation You have More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

ideas into the products, content and services millions of people love. And we do it all right here at Sky. Home Communications is central to Sky's next-generation customer services. By delivering high-performance, stable broadband and seamless in-home connectivity, our products form the foundation for future service innovation. Integration across diverse technologies ensures Sky's More ❯

a placement year at Softcat: Softcat Student Success Stories | Higherin About the Sales Department As the largest department, Sales is crucial to our business goals, strategy, and award-winning customer service. This department prides itself on it's vibrant culture, strong teamwork and opportunities for personal growth and development. If you want to be a part of a team … experience in new business development and account management Learning about Softcat and our key technology products, and how they can benefit businesses Building key sales skills such as communication, customer management and relationship building Working towards team targets and KPIs with the opportunity to earn extra commission and incentives Collaborating with other Softcat interns on group projects What we More ❯