2 of 2 Remote Desktop Jobs in Cheshire

next Technical Services Engineer, you will provide onsite and remote support as part of our Infrastructure team, addressing IT issues across various technology domains, including Office 365, networking, Windows desktop support, and backups. Hours: Mon-Thurs 8am-5pm, Fri 8am-2.30pm - Due to the nature of this role … account administration etc. Network technologies i.e. TCP/IP, VPN, DHCP/DNS, Firewall etc. Windows Server technologies (Active Directory, Group Policies, Remote Desktop Services, etc.). Backup technology (Veeam). A methodical troubleshooting approach and strong attention to detail. Qualifications in Microsoft, Cisco, VMware & Veeam certifications (desirable ...

resolve technical queries and incidents, owning the resolution process. Prioritize incoming support requests effectively. Provide support via phone, email, in-person, and remote tools for teams across multiple locations. Drive service improvements and contribute to process enhancements. Follow ITIL-based operational procedures for incident, problem, change, configuration, and asset … team performance and operational efficiency. Key Skills & Experience Experience managing Office 365, including OneDrive, Exchange, Teams, and Yammer. Experience with Azure Active Directory maintenance. Desktop support experience for Windows 11 and macOS systems. Device management and monitoring experience, including Entra ID. ITIL Foundation knowledge, ideally certified. iOS/iPhone ...