2 of 2 Remote Desktop Jobs in the North West

description: The Technology Support Specialist II is an integral part of Lathams Technology & Information Services team. This role will be responsible for resolving desktop, notebook, and remote computing issues, while providing support to desktops, notebooks, hardware, and customer related services, as well as providing support to printers, Multi … assistance to end users for firm-approved applications using a variety of different methods and applications, including Microsoft Office, iManage, ChangePro, Intapp Time (DTE), Remote Desktop Services, VPN, and other applications as deemed necessary Performing regular maintenance on desktop and notebook computers, printers, monitors, and peripheral hardware ...

provide end-user technical support via email, telephone, remote desktop and on-site. To also assist the other members of the IT team in day-to-day tasks and provide input to meetings and resolution of issues. The individual is required to be customer service-focused with excellent … under own initiative and as part of a team to troubleshoot IT issues through our helpdesk system and directly with employees Proactive server and desktop monitoring Daily network monitoring Daily backup monitoring Server support and maintenance task management Server/Desktop OS and hardware installation Provide ...