Help Desk Analyst
- Hiring Organisation
- Adele Carr Recruitment Limited
- Location
- Ellesmere Port, Merseyside, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £25,000 - £27,000 per annum
environment, providing first-line support for internal and external users of bespoke systems and client-facing portals. Success is measured by resolving issues within SLA targets, maintaining strong customer satisfaction, and increasing first contact resolution. The role also supports continuous improvement by identifying recurring issues and contributing to knowledge base ...