Technical SupportAnalyst Deeside £26,750 + Pension, Bonus and private healthcare A Technical SupportAnalyst is required for our telecoms client who are based in Deeside. The Technical SupportAnalyst will provide internal and external customer service, hardware provisioning, fault diagnostics and ongoing … external customers. * Build and Provision VoIP Orders for customers. * Provisioning and installing hardware. * Provide product training to customers. * To provide day to day product support to existing customers * To be competent navigating 3rd party web portals and quick to learn technical processes. * Site visits to resolve issues when required. … Provide out of hours support to customers on a rota basis (optional) Skills & Knowledge * Telecoms background - knowledge of: Network hardware - PC's, Switches, Routers & Firewalls Networking TCP/IP, DNS, VPN's & Router configuration Hosted/IP Telephony systems & SIP Trunks * Excellent Customer service and communication skills * Affective time More ❯
Technical SupportAnalyst Deeside £26,750 + Pension, Bonus and private healthcare A Technical SupportAnalyst is required for our telecoms client who are based in Deeside. The Technical SupportAnalyst will provide internal and external customer service, hardware provisioning, fault diagnostics and ongoing … external customers. * Build and Provision VoIP Orders for customers. * Provisioning and installing hardware. * Provide product training to customers. * To provide day to day product support to existing customers * To be competent navigating 3rd party web portals and quick to learn technical processes. * Site visits to resolve issues when required. … Provide out of hours support to customers on a rota basis (optional) Skills & Knowledge * Telecoms background - knowledge of: Network hardware - PC's, Switches, Routers & Firewalls Networking TCP/IP, DNS, VPN's & Router configuration Hosted/IP Telephony systems & SIP Trunks * Excellent Customer service and communication skills * Affective time More ❯
warrington, cheshire, north west england, United Kingdom Hybrid / WFH Options
Iron Mountain
your skills in a culture that will welcome your unique contributions? If so, let's start the conversation. THE OPPORTUNITY Title: Business Process & IT SupportAnalyst Location: Hinton House, Warrington Reports to (direct): Programme Manager Working Pattern: Site Specific Other: SC clearance will be required (The post you … resident in the UK for at least 5 years for SC prior to the date of application). Job summary The Business Process & IT SupportAnalyst will provide front-line technical support, training, and issue resolution for end-users on hardware, software, and peripherals, aiming for self … process improvements and training. As this role is part of the Programme Management Office you will work very closely with the Operations to provide support in areas such as User Acceptance Testing, application/solution development, compliance, security and other support activities required to deliver the innovation strategy. More ❯
plays a critical role in the global manufacturing supply chain, with over 4,800 employees across 22 countries and 155 locations. The Enterprise Applications SupportAnalyst will focus on providing daily support for key software applications and multiple ERP platforms in use throughout the business. This position … with the defined ITIL based processes and agreed Business service level agreements. Producing data extracts via application client or SQL when required. Delivering IT support and troubleshooting for Bodycote Enterprise Applications and end users in a predominantly Windows environment. Facilitating knowledge transfer across the Group and customer base including … Bodycote Group IT presence supporting over 4,500 IT users in 180+ locations. Required Qualifications, Experience, and Skills: 3 years’ experience in delivering Application Support in a complex corporate environment. Minimum 12 months’ hands-on experience with Microsoft Navision (versions 3.7 to 4.0, including client version 2009) is a More ❯
