3 of 3 Customer Service Jobs in Chester

role will also identify and acquire new customers for the sales teams on multiple channels. The primary responsibility will be to drive sales through a proactive outreach and excellent customer service, and act on gaps in the sales trends, to optimize our revenue potentials. This role will involve working closely with all departments of the business to achieve … targets and enhance customer satisfaction. Skills/Experience/Competencies: Proven experience in sales and customer service Ability to understand and explain technical product information Previously worked in a B2B customer relationship environment Strong interest in IT and technical support Excellent communication and interpersonal skills Results-oriented mindset with a focus on meeting and exceeding sales … software Experience working towards strict KPIs and targets Demonstrable skills in interpersonal communication, business acumen and self-management KEYWORDS: sales, account management, targets, client, B2B, business to business, KPI, customer service Unfortunately, due to time restrictions we cannot respond to every applicant, in the event that we haven’t contacted you within 48 hours please take it you More ❯

Essential Duties and Responsibilities Work as part of the Shift system on the IT Service Desk Receives and handles requests for service, following agreed procedures. 1st line support: troubleshooting of IT related problems Promptly allocates calls as appropriate. Logs incidents and service requests and maintains relevant records: Identifies and classifies incident types and service interruptions Records … Monitoring queues and assign tickets to appropriate resources for troubleshooting and ticket resolution. Monitoring queues to ensure SLAs are maintained. Assigning the tickets which are out of scope to Service Desk/Other Teams Coordinating tickets that cross organizational boundaries to ensure customer satisfaction Skills required · Technical Service Desk background · Familiarity with ServiceNow · Multi-Lingual effective and … fluent communication in language(s) (Native/almost native) French, Spanish, Italian and Portuguese · Excellent Customer service skills. · Demonstrate ability to troubleshoot and research application issues. · Ability to explain technical information to End Users with effective verbal and written communication. · Be able to set priorities and handle multiple tasks. Ability to determine the priority of a problem and More ❯

and oversight to the PISL and TD. The General Manager will have full accountability for all aspects of the Companies including manufacturing, engineering, product development, sales, marketing, finance, and customer service. Core responsibilities include driving product management, research and development, new product introduction, promotional initiatives, business development, operational excellence, employee engagement, customer satisfaction, sustainable growth, revenue, and EBITDA. … with an emphasis on inventory, gross margin, and EBITDA; Lead full implementation of policy deployment and daily management across the businesses. Rapidly introduce daily management disciplines in sales, marketing, customer service, repair, and engineering functions; Conduct talent assessment and enhance the management team’s capabilities and competence through mentoring and training, and necessary top-grading to ensure the More ❯