2 of 2 Service Management Jobs in Chester

long term solutions Work closely with suppliers, OEMs and internal stakeholders to coordinate issue resolution Produce and maintain technical documentation and knowledge articles Monitor service performance and provide regular updates to stakeholders Support incident, problem and change management activities using ServiceNow Contribute to continuous service improvement initiatives … including C#, .NET or Java Understanding of ISA-95 principles and manufacturing operations Experience troubleshooting complex application and system issues Strong communication and stakeholder management skills Experience working within IT service management processes Desirable Skills for the MES Application Support Engineer: Manufacturing, aerospace or industrial sector experience ...

summary Working Full time: 37.5 hours per week We are looking for an enthusiastic, self-motivated and flexible individual to join our ICT Service Desk team.This post will be to answer incoming telephone calls, accurately record all information provided by each caller within an I.T. service management … Teams to ensure a satisfactory solution is provided. Main duties of the job The successful candidate will be based within the Service desk where they will be required to manage a high volume of incoming telephone enquiries ranging from basic I.T. to more specialised clinical systems support that require ...