2 of 2 Problem Management Jobs in Chippenham

duties the primary focus of the roles is to support the radio team in the effective response to requests for Service, Incident and Change management activities. There will be liaison and communication with customer representatives to assist in the resolution of service-related issues and inter-action with other … service-related documentation to ensure there is an accurate record of service-related activities. Monitoring Incidents assigned to the RSS team and assisting with management to resolution. Ensuring accurate incident status and investigation information is recorded by TA’s/Engineers on a regular basis. Supporting delivery of customer … the customer and provide assistance in resolving their concerns. Supporting the investigation and analysis of underlying causes of Incidents to assist in delivery of Problem Management. Providing assistance with input for assessment to a Change raised by the RSS team in relation to requests for work and purchase orders. More ❯

duties the primary focus of the roles is to support the radio team in the effective response to requests for Service, Incident and Change management activities. There will be liaison and communication with customer representatives to assist in the resolution of service-related issues and inter-action with other … service-related documentation to ensure there is an accurate record of service-related activities. Monitoring Incidents assigned to the RSS team and assisting with management to resolution. Ensuring accurate incident status and investigation information is recorded by TA’s/Engineers on a regular basis. Supporting delivery of customer … the customer and provide assistance in resolving their concerns. Supporting the investigation and analysis of underlying causes of Incidents to assist in delivery of Problem Management. Providing assistance with input for assessment to a Change raised by the RSS team in relation to requests for work and purchase orders. More ❯