1 of 1 Support Technician Jobs in Chorley

Have you recently worked in IT or Software Customer Support? Do you thrive in delivering excellent Customer service? Then this role is for you - as a 1st line IT Support Analyst. We can offer you: A starting salary of £24,700 + overtime You will be able to build your IT career in a strong team, committed to … + with some remote work. You will be joining a company that offers training and a genuine career path with an additional benefits package. As the 1st Line IT Support Analyst, you will: Serve as the primary contact for telephone support, assisting pharmacy dispensers with IT problem resolution. Provide telephone support to the user base utilising remote … ownership of incidents and progress them quickly and efficiently. Document issues/problems and raise them to the 2nd line team. We are looking for a 1st Line IT Support Analyst with: A customer service delivery background Good general IT skills. Problem-solving attitude and aptitude. Good communication skills, both written and verbal. Good problem-solving skills. Ability to More ❯