Tier 2 Service Engineer
- Hiring Organisation
- Netcentrix
- Location
- Chorley, England, United Kingdom
projects, including server upgrades, cloud migrations, and network improvements Provide support during new client onboarding, including configuration and deployment of hardware / software Client Management & Communication Ensure timely and clear communication with clients regarding ticket progress, including expected timeframes for resolution Help maintain high levels of customer satisfaction … including administration of Exchange Online, SharePoint, Teams, and OneDrive Experience in supporting and troubleshooting virtualization platforms (VMware, Hyper-V) Networking expertise, including TCP / IP, VLANs, routing, firewalls (e.g., SonicWall, Cisco, Fortinet), and VPNs Experience with cloud platforms, particularly Microsoft Azure and / ...