4 of 4 2nd Line Support Jobs in the City of London

2nd Line IT Support Engineer London Bridge, SE1 Hybrid (1 week office/1-week WFH) £38,000 £42,000 + training + bonus + perks Our client is a growing London-based MSP with a loyal client base and a reputation for going the extra mile. They re all about great service, teamwork and … continuous improvement and they re looking for a talented 2nd Line IT Support Engineer to join the journey. What You ll Do: You ll be the friendly face and trusted problem-solver for clients keeping systems running smoothly both remotely and on-site. Expect a busy, varied workload including: Delivering 1st & 2nd line technical support with professionalism and pace Troubleshooting hardware, software and networking issues (Windows, macOS, AD, Exchange, VoIP etc.) Proactively managing Microsoft Exchange, Active Directory, cloud storage, DR, VoIP and more Managing tickets and resolving issues within SLAs Maintaining accurate client and system documentation Recommending improvements and contributing to IT projects and rollouts What You ll Bring More ❯

2nd Line IT Support Engineer London Bridge, SE1 – Hybrid (1 week office/1-week WFH) £38,000 – £42,000 + training + bonus + perks Our client is a growing London-based MSP with a loyal client base and a reputation for going the extra mile. They’re all about great service, teamwork and … continuous improvement — and they’re looking for a talented 2nd Line IT Support Engineer to join the journey. What You’ll Do: You’ll be the friendly face and trusted problem-solver for clients — keeping systems running smoothly both remotely and on-site. Expect a busy, varied workload including: Delivering 1st & 2nd line technical support with professionalism and pace Troubleshooting hardware, software and networking issues (Windows, macOS, AD, Exchange, VoIP etc.) Proactively managing Microsoft Exchange, Active Directory, cloud storage, DR, VoIP and more Managing tickets and resolving issues within SLAs Maintaining accurate client and system documentation Recommending improvements and contributing to IT projects and rollouts What You’ll Bring More ❯

We’re hiring: Hybrid 2nd Line IT Support Engineer – Central London (£42K + benefits) Are you the go-to problem solver when tech goes haywire? Join our client’s dynamic IT team and take your support skills to the next level! This hybrid role (1 week on-site, 1 week remote) puts you … at the heart of fast-paced IT operations — solving real-world challenges, improving systems, and making a genuine impact every day. 🔧 What you’ll do: Deliver top-notch 1st & 2nd line support (both remote & in-person) Troubleshoot, configure, and optimise IT systems Manage tickets, improve processes, and document solutions Support Microsoft, macOS, networking More ❯

We’re hiring: Hybrid 2nd Line IT Support Engineer – Central London (£42K + benefits) Are you the go-to problem solver when tech goes haywire? Join our client’s dynamic IT team and take your support skills to the next level! This hybrid role (1 week on-site, 1 week remote) puts you … at the heart of fast-paced IT operations — solving real-world challenges, improving systems, and making a genuine impact every day. 🔧 What you’ll do: Deliver top-notch 1st & 2nd line support (both remote & in-person) Troubleshoot, configure, and optimise IT systems Manage tickets, improve processes, and document solutions Support Microsoft, macOS, networking More ❯