Genesys Cloud CX – Level 3 Engineer (Senior / SME)
- Hiring Organisation
- HCLTech
- Location
- City of London, London, United Kingdom
routing, and media paths Deep hands-on expertise in: SIP, RTP, WebRTC, BYOC, SBCs, and carrier interconnects Salesforce CTI and Microsoft Dynamics CRM integrations REST APIs, OAuth, JSON, webhooks Proven experience leading P1/P2 incident bridges and cross-team resolution Strong experience in large enterprise or MSP/ ...