51 to 55 of 55 Root Cause Analysis Jobs in the City of London

requirements, and manage development activities to meet deadlines. Service Ownership, Support and Maintenance Establish and monitor SLAs for application support and resolve any escalated issues with a focus on root cause analysis. Onboard support for existing and new applications to deliver a single and holistic application support model. Quality Assurance and Compliance Establish best practices for software development … the annual budget cycle, ensuring applications are invested in and maintained. Requirements: Proficiency in various programming languages and development frameworks Experience in application and development lifestyle management Experience in analysis and design, testing and documentation of software Bachelor’s degree in Computer Science, Information Technology, or a related field. 5+ years of experience in software development, with at least More ❯

staff and support their technical development. Ensure adherence to ITIL processes including Incident, Request, Problem, and Change Management. Act as the go-to engineer during Major Incidents, including producing Root Cause Analyses (RCAs) and Reports for Outages (RFOs). Required Skills & Experience Proven experience providing 3rd Line (expert-level) support for complex incidents and service requests. Strong technical More ❯

transformation focused on personalization in a consumer-facing application. Define and execute a long-term vision for customer acquisition and engagement strategies powered by data and AI. Conduct exploratory analysis to understand user behavior, discover optimization opportunities, and develop behavior models to inform product enhancements. Design and deploy data/ML instrumentation to extract insights and optimize the product … experience. Provide strategic product guidance through data-driven recommendations, experimentation insights, and root cause analyses. Build and scale machine learning algorithms and pipelines to production using big data technologies. Develop and deploy retrieval-augmented generation (RAG) systems and LLM-based applications. Design and evaluate A/B tests and communicate results across cross-functional teams. Define, implement, and More ❯

to SLAs. Manage incidents, requests, and system changes through ITSM tools (ServiceNow experience essential). Collaborate with internal teams and third-party suppliers to resolve complex issues and drive root-cause analysis. Implement and improve support processes, documentation, and knowledge sharing. Produce regular performance reports and contribute to IT service and application improvement initiatives. What we’re looking More ❯

development. Ensure incidents and service requests are resolved efficiently and within SLA. Collaborate with internal teams and third-party vendors to deliver seamless service. Drive Problem Management processes and root cause analysis. Support onboarding of new services and contribute to service transition efforts. Document and improve technical processes to ensure consistency and efficiency. Skills & Experience: Proven expertise in More ❯