14 of 14 Remote/Hybrid Service Delivery Jobs in the City of London

play a pivotal leadership role across its EMEA and Asia operations. This is a highly visible position that sits at the intersection of technology, service delivery, stakeholder engagement, and business strategy. Working closely with senior leadership, you will help shape and deliver technology services that support a diverse … strategic partner to senior business stakeholders, legal professionals, and operational teams across EMEA and Asia. You will be responsible for helping to define service delivery standards, improving technology operations, enhancing user experience, and driving the adoption of emerging technologies, including AI-enabled solutions. This role combines leadership, operational ...

accurate and compliant handling of premium, claims and bordereau transactions. The role provides leadership across both onshore and offshore processing teams, driving operational excellence, service delivery, process standardisation and continuous improvement. Working closely with broking, technical, claims and finance teams, the Head of Processing will ensure processing activities … support the business’s growth ambitions while maintaining appropriate controls and client service standards. This role will play a key part in the ongoing transformation of Bowood & Programs Operations, helping to deliver improved scalability through process redesign, automation, workflow tools and enhanced use of data. What will ...

Engagement Lead - Service Delivery Location: London/Hybrid My client is looking for a highly experienced Engagement Lead to join a growing consultancy and play a pivotal role in delivering transformational outcomes for some of the UK's most recognised organisations. As Engagement Lead, you will … consultative engagements and client-focused outcomes. Expertise in one or more of the following areas: IT & Digital Operating Model Development Process Design Organisation Design Service Integration SIAM Service Management Experience leading digital change and IT transformation programmes. Strong senior stakeholder management skills, including business case development and approvals. ...

better, be more and ultimately, be more fulfilled. To learn more about how we can supercharge progress for you, visit www.hcltech.com Job Title : Service Delivery Manager Location: London, Uk ( Hybrid mode at client location ) Role Summary: Minimum overall experience of 15 years - Minimum of 10 years’ experience … CISA, CISM, Required (atleast two) OEM certifications. Manage the day-to-day working of the CSFC Operations for the different customers. Organizational Functions: 1. Delivery of the operations of CSFC are as per the agreed SLAs and expectations from the customer. 2. Identify the in-efficiencies in the operations ...

enterprise clients across EU time zones. The Security Consultant - Endpoint Malware & AI must have extensive security experience, ideally from a Consulting, Professional Services or Service Delivery background supporting enterprise customers. The Security Consultant - Endpoint Malware & AI role is fully remote (UK or EU based) The Security Consultant - Endpoint … fluent in English with excellent client-facing communication skills. Key skills as Security Consultant - Endpoint Malware & AI Extensive security experience Consulting, Professional Services or Service Delivery background Enterprise customer experience Endpoint Malware specialist AI knowledge within security environments Deployment and configuration of endpoint security technologies Trellix, Symantec, CrowdStrike ...

technology, enterprise SaaS, digital transformation or automation projects in complex, matrixed organisations Experience managing projects involving Oracle HCM, Oracle Recruiting, recruitment technology, HR service delivery platforms or similar enterprise HR systems Familiarity with change management, communications, training, business readiness and adoption approaches for technology-enabled transformation Experience managing … projects using Waterfall, Agile and hybrid delivery methodologies, with confidence adapting delivery approach to project maturity and organisational context Experience using project management and collaboration tools such as Microsoft Project, Azure DevOps, Planner, Jira, Kanban boards, Teams, SharePoint or equivalent platforms Strong vendor management experience, including working with ...

specialist Digital Engineering, Data & Analytics and AI teams to translate complex client challenges into practical, scalable and increasingly AI-enabled finance solutions. Beyond programme delivery, you will contribute to the growth of the Finance Transformation practice through senior client relationship development, opportunity shaping, proposal development, solution design, mentoring … organisations, aligning operating model, process, technology, data, controls and AI capabilities with business objectives. Design future-state Finance Target Operating Models covering service delivery, organisation structure, governance, controls and technology enablement. Identify and quantify transformation opportunities across Finance, developing transformation roadmaps and business cases with clear value-realisation ...

defined back-office function based on leading practices and KPMG’s six-layer Target Operating Model. The target operating model comprises of service delivery model, people, process, technology, data & insight and governance & controls. This solution combines the breadth and scale of KPMG’s leading practice, capabilities and insight … cloud environment and understanding the impacts of implementing and operating on the cloud versus on pre mise.• Understanding of an Workday Finance delivery lifecycle using Workday’s methodology or equivalent delivery me thod.• Experience in planning and estimating Workday Finance progra mmes.• An appreciation of the influence ...

impacts and support the design of future ways of working. Support the definition and implementation of the target operating model, including roles, responsibilities and service ownership. Facilitate workshops and engage stakeholders across multiple teams and disciplines. Develop communication, engagement and adoption plans. Support training readiness and business transition activities. … enabled business change programmes. Desirable Experience Higher Education sector experience. Experience supporting SaaS implementation programmes. Experience in benefits realisation and performance measurement. Experience in service transformation, operational readiness or business process redesign. Experience working within customer-facing or service delivery environments. ...

accountable for developing and implementing cyber claims strategy, best practice and capability across those offices, ensuring a consistent and effective approach to service delivery, incident response and client support. What you’ll do Lead the development and implementation of international cyber claims strategy across jurisdictions outside … handling, both initial response and coverage, across global offices. Build and oversee local cyber claims capability in key international markets to ensure consistency of service provision and standards, including supporting recruitment and development. Provide technical guidance and act as a referral point to support and enhance local expertise, including ...

Ryder Reid in London invites application for Assistant Director, Technology Services (EMEA & Asia). This senior leadership role shapes regional and global technology service delivery, working with senior stakeholders to drive operational excellence and innovative IT solutions in a fast-paced, international environment. You will lead regional support ...

with our Flexibility Works policy. About this opportunity We're looking for an experienced and visionary Transformation Director to shape the future of customer service across Business & Commercial Banking (BCB). This is a high-impact leadership role with responsibility for a large-scale service transformation platform spanning … customer servicing, relationship management, lending journeys and operational support capabilities. You'll lead the delivery of strategic change across business, operations and technology teams, helping create simpler, faster and more intelligent experiences for customers and colleagues. As the banking industry evolves, you'll play a pivotal role in defining ...

Executive Directors, Mayoral Appointees and members of the Corporate Management Team. This is a unique opportunity to play a key role in supporting the delivery of London's priorities while helping to drive continuous improvement across a high-profile executive support function. Reporting to the Head of Executive Support … will provide leadership, guidance and operational oversight to a team of Executive Assistants, ensuring the delivery of a professional, responsive and high-quality service. You will work closely with senior stakeholders across the GLA and the Mayor's Office, managing competing priorities, supporting governance processes and helping to ensure ...

Penta Consulting is a technology service provider and industry-leading outsourced partner. For over 28 years, we have specialised in providing professional and managed services to OEMs, system integrators, financial services providers, and leading IT and Telco companies worldwide. We are expanding our global telecoms team and are seeking … validation testing in customer environments. Collaborate with customer engineering and operations teams. Act as a trusted technical advisor for customers, ensuring high-quality service delivery. Experience: Minimum 10 years’ hands-on experience in Ericsson RAN Technologies Technical Skills: Deep knowledge of RAN (2G, 3G, 4G). Proven expertise ...