16 of 16 Remote/Hybrid Service Delivery Jobs in the City of London

Role Overview As a Service Delivery Manager at UP3, you will play a vital role in supporting our Managed Service Customers. You will be responsible for ensuring the effective delivery of high-quality services to our customers, proactively gathering feedback from our customers and using this … feedback to inform the business and drive continuous service & process improvement and evolution. You will ensure that SLAs and KPI's are met and that reporting, and performance management targets are met. You will be an advocate of our customers internally in UP3, working closely alongside our Customer Success ...

Cloud Delivery Lead +6 months + +Fully remote working +£70 - £79 ph Inside IR35 +SC cleared role - must hold current active clearance +Sole British - due to nature of the project Skills: +SC clearance +Cloud Delivery leader +DevOps +Azure/AWS +Stakeholder engagment We are seeking an experienced … delivery leader responsible for managing complex cloud and digital initiatives that support public sector transformation. Skilled in overseeing agile delivery across infrastructure, software, and service platforms with a strong focus on stakeholder engagement, budget management, and governance. Brings deep understanding of cloud technologies (Azure ...

empowering fusion teams to deliver faster, smarter, and more impactful outcomes. The Role The Head of Managed Services is responsible for the overall strategy, delivery, and commercial performance of Ingentive’s Managed Services function. This is a leadership role combining service ownership, client engagement, operational excellence, and team … development. You will lead both onshore and offshore teams, own service quality and client satisfaction, and work closely with Sales and Consulting to grow Managed Services revenue. You will define the Managed Services operating model, embed ITIL-aligned processes, oversee Dynamics 365 support delivery, and ensure services ...

Applications Service Lead (Specialty Insurance) Type: Permanent Salary: £75,000 Location: London (Hybrid, 3 days onsite) We are seeking an experienced Applications Service Lead or Service Owner with a background in specialty insurance or the London Market to take ownership of service delivery … remain stable, incidents are resolved quickly, and releases are delivered seamlessly. This is not a hands-on technical role, but one that requires strong service management, vendor coordination, and insurance domain expertise, ideally within the London Market or Lloyds of London. You'll work closely with Engineering Delivery ...

transform varied data into meaningful insights & communicate effectively with diverse audiences to enhance organisational performance? Do you excel at applying critical thinking to evaluate service delivery models and drive systemic change to improve outcomes? If you are passionate about using data to tackle complex problems, improve systems … scheme and season ticket loans. Career Development : Ongoing training and support with opportunities for career progression. About the Role: As a Deputy Head of Service for Performance & Quality you will: Proactively analyse data from diverse sources, transforming it into powerful & useful insights for our service Produce management information ...

which has opened up several career opportunities for cybersecurity professionals. This role is working within the dynamic and varied Ops team delivering an excellent service to clients while offering a clear path for progression and an exciting career trajectory ahead. Location: London Hybrid minimum 2 days a week … will have at least one year of commercial experience in a client-facing role with a cybersecurity focus- i.e. Consultant, Account Manager, Customer Support, Service Delivery etc. This company values exceptional academics including a 2.1 or 1st class degree in Computer Science or CyberSecurity, or a closely related ...

technology and career development. Role Summary The role is to join the organisation’s highest profile customs transformation project as part of an experienced delivery team. As an analyst you will work alongside the client to define and implement requirements and configurations for the business rule engine which will … Great communication skills. The ability to tailor communication both to business and technical audiences Excellent client/stakeholder relationship skills with prior experience in service delivery (full training provided) Keen desire to learn new technology and improve processes ...

Analyst | £105K | London Hybrid | Investment Banking Overview: A leading financial services organisation is seeking a TBM Analyst to support the Head of Service Catalogue in maturing and operating EMEA TEC’s Technology Business Management (TBM) capability. This role sits at the intersection of Technology, Finance, and Business , delivering transparent … Desirable Experience: Experience within banking or other highly regulated industries. Knowledge of FinOps, cloud financial management, or ITFM. Understanding of infrastructure tower costing and service delivery models. Experience supporting application portfolio rationalisation initiatives. Professional certifications (e.g., Apptio TBM Analyst, TBM Executive). Package: £105K Great Benefits Package Hybrid ...

Responsibilities Lead, support and mentor a cross-skilled team of digital forensic practitioners. Set team priorities, plan workloads and maintain consistent, high-quality service delivery. Ensure all forensic activity complies with ISO 17025, the FSR Code and internal quality standards. Oversee method validation, documentation updates and accreditation development. Manage ...

trends, and competitive movements. Collaborate with senior leadership to integrate the crypto practice into the firm’s wider FinTech strategy, ensuring consistent brand and service delivery. Required Experience Minimum of seven years’ experience within FinTech, executive search, or technology recruitment, including at least three in a leadership or practice ...

senior member of a small, dynamic team, you will also play a key role in system support and problem solving to ensure high-performance service delivery. The ideal candidate will be a hands-on developer proficient in Python, TypeScript, Golang, Node JS, and React, with a strong understanding ...

senior member of a small, dynamic team, you will also play a key role in system support and problem solving to ensure high-performance service delivery. The ideal candidate will have around 3+ years' experience and be a hands-on developer proficient in Python, TypeScript, Golang, Node ...

companies with over 12,000 professionals, the Group delivers cutting-edge digital solutions to leading organisations across the continent. This is a client-facing, delivery-focused role that blends technical expertise, delivery excellence, and strategic leadership. You’ll act as the primary contact for key banking clients, ensuring … successful end-to-end delivery of complex projects, from digital transformation to data, AI, and core banking modernisation. What You’ll Do Client Delivery & Relationship Management Serve as the single point of contact for project and service delivery. Lead end-to-end delivery of technology programmes ...

voice of the customer internally , feeding insights into Product, Sales, and Leadership teams Who you are: 3+ years’ experience in Customer Success, Service Delivery, or a client-facing SaaS role Proven ownership of renewals, retention, and expansion within a technology environment Confident communicator with experience running QBRs, executive ...

implement optimized workflows that leverage digital tools to enhance efficiency. Driving innovation in operational practices, advocating for and implementing best practices in digital service delivery. Mentoring and Development : Mentoring junior team members in digital practices and methodologies, fostering a culture of continuous improvement. Promoting knowledge sharing within the team … ensure the successful delivery of digital services and projects. Who we are looking for... At least 4 years’ experience in the aviation, rail, defence or aerospace industry, focusing on IT transformations, especially within aviation or rail. Familiarity with major E&M IT systems, e.g., AMOS, Trax, SAP/iMRO ...

strategic AWS cloud transformation accounts within central government, defence, policing, and wider public sector organisations. Acting as the primary bridge between executive stakeholders and delivery teams, you will ensure successful AWS adoption, governance, and long-term account growth. Your focus will be turning AWS technical delivery into measurable … public sector outcomes, cost optimisation, security posture improvement, operational resilience, and faster digital service delivery. Core Responsibilities You will act as the senior accountable owner for your AWS public sector accounts, trusted by both technical teams and C-level stakeholders. In this role, you will: Own executive-level client ...