1 to 25 of 26 ServiceNow Jobs in the City of London

plus but not required). Basic knowledge of common IT services (e.g. internet connectivity, remote access, email, and authentication). Comfortable using ticketing and support systems (e.g. FreshService, Jira, ServiceNow). Strong interpersonal and communication skills, with a clear focus on delivering high-quality customer experiences. Willingness to develop technical understanding and grow within a service-oriented IT function. Other More ❯

Job Title: ServiceNow Technical Architect Associate Manager Location: London, Manchester, Edinburgh Level: Associate Manager/Manager/Consultant Accenture is a leading global professional services company, providing a broad range of services in strategy and consulting, interactive, technology and operations, with digital capabilities across all of these services. With our thought leadership and culture of innovation, we apply industry expertise … all of us.” – Julie Sweet, Accenture CEO As a team: A global professional services organization, which includes being a vital services partner to the world’s major cloud providers — ServiceNow, AWS, Azure, Google, and others. Accenture is recognised as the No 1 Service Partner globally due to our work on delivering the most complex, innovative and impactful ServiceNow solutions in … the world. The Accenture ServiceNow Business Group’s platform-led approach unites the industry and technology transformation expertise to deliver true total enterprise reinvention. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. And in the era of AI, Accenture are investing heavily to More ❯

prioritise and review regularly to ensure you are on top of the priority tickets, escalating, if needed Provide users with regular updates via telephone and the service management platform (ServiceNow) Ensure the tickets information are always of the highest standard (both, detail and quality of the written information) Proactively follow up with users as you resolve these to confirm the More ❯

My London Market insurance client are looking for a Technical Lead (In Ops- ServiceNow) specializing in core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), and HR Service Delivery. Strong understanding of the ServiceNow platform's architecture, integration capabilities, and custom application development you will spearhead the design, development, and ongoing … Ensure that software designs align with business requirements and industry best practices. Requirements 10+ years of progressive experience in software development, or technology leadership roles Includes hands-on core ServiceNow modules such as App Engine, IT Service Management (ITSM), IT Operations Management (ITOM), Security Operations (SecOps), Customer Service Management (CSM) & Financial Services Operations (FSO). 4+ years of experience in … as a Technical Lead in the insurance industry having implemented scalable, resilient, and secure solutions within the Underwriting and Rating domain. Experience of building Underwriting Workbench applications on a ServiceNow product is strongly preferred. Experience in implementing and overall knowledge of insurance/reinsurance specific business applications such as Policy Administration System suites, Quote & Bind Portals, Claims Management systems. Experience More ❯

on improving processes and outcomes Mindset: Growth mindset with ability to work with a diverse and global team Technology Knowledge: Understanding of leading technologies platforms such as Salesforce, SAP, ServiceNow, and leading technologies in data analytics and AI. Project Management: Proficiency in project management methodologies and tools is crucial for overseeing the execution of digital initiatives, managing resources, and ensuring More ❯

on improving processes and outcomes Mindset: Growth mindset with ability to work with a diverse and global team Technology Knowledge: Understanding of leading technologies platforms such as Salesforce, SAP, ServiceNow, and leading technologies in data analytics and AI. Project Management: Proficiency in project management methodologies and tools is crucial for overseeing the execution of digital initiatives, managing resources, and ensuring More ❯

M365 Services (SharePoint, Teams, Exchange Online). Strong technical skills in defining and systems and technology solution architecture using Salesforce technologies (e.g. Salesforce Lightning PaaS for application development) and ServiceNow Strong technical skills in Enterprise-grade integration architecture including modern RESTful API approaches and traditional file transfer, messaging, web services and ESB approaches Good technical skills and awareness of web More ❯

problem-solving, critical thinking, and communication skills. Desirable Qualifications Experience with CI/CD for playbook development and version control (e.g., Git). Familiarity with other SOC tools (e.g., ServiceNow, Jira, Splunk, Elastic, SentinelOne). Security certifications such as: SOAR-specific certifications (e.g., Cortex XSOAR Certified Engineer) CrowdStrike Certified Falcon Responder Google Cybersecurity Certificate General security certs (e.g., CySA+, GCIH More ❯

experience required: Strong experience providing 1st and 2nd line business systems support within an Insurance organisation. Proven ability to learn and use Insurance software business systems. Experience of using ServiceNow or a similar IT service management platform. Working knowledge of Microsoft Office technologies. Strong customer service skills with the ability to be positive and supportive in phone conversations with employees More ❯

role Strong understanding of delivery practices and how tools support visibility, governance, and flow Ability to work across toolsets and adapt to client-specific platforms (e.g. Azure DevOps, SAP, ServiceNow) Confident working with stakeholders to draw out and define requirements Experience designing and improving delivery workflows and tooling setups Strong communication and facilitation skills Background in consultancy and transformation Desirable More ❯

ServiceNow Technical Consultant £65,000 - London About the Role: We’re looking for a skilled ServiceNow Consultant to join our clients growing team. You’ll work on a range of ServiceNow projects for our clients, delivering configuration, implementation, and enhancement services across ITSM and other ServiceNow modules. Key Responsibilities: Deliver end-to-end ServiceNow implementations, upgrades, and enhancements. Engage with … clients to gather requirements, advise on best practices, and provide solution designs. Configure and customize ServiceNow modules (primarily ITSM, with exposure to other areas like CSM, HRSD, or ITOM a plus). Support integration activities and data migrations. Produce clear documentation, reports, and training materials as required. About You: 3–5 years’ experience working with ServiceNow, either in a consulting … professional services, or internal project environment. Proven track record of delivering ServiceNow projects or supporting consulting engagements. Strong understanding of ServiceNow platform capabilities and ITSM processes. Excellent communication and stakeholder management skills. More ❯

We are a Global Recruitment specialist that provides support to the clients across EMEA, APAC, US and Canada. We have an excellent job opportunity for you. Role Title: Senior ServiceNow Developer- MUST HOLD SC or NPPV3 CLEARANCE Location: 95 Queen Victoria Street, Hybrid | 80% Remote - 20% Office (London) Duration: 6 months contract from the start Rate: 557GBP/Day(Inside … IR35) Role Description: Skills Required: • Understanding of the key technologies relevant to the ServiceNow integration solutions including: SSO, SAML, SSL, Web Services, LDAP, JDBC, ODBC, REST, SOAP, SCP, FTPS, JSON • ServiceNow Developer certification is a plus • Experience with other ITSM software (BMC Remedy ITSM, HP, Landesk, etc.) • Experience with orchestration tools (ex. HP Operations Orchestrator, BMC Atrium Orchestrator) • Micro-services More ❯

candidates Some blend of the following: Low-level design and implementation of IAM services for single sign-on, identity governance and privilege user/secrets management in AWS (using ServiceNow for governance) AWS IAM AWS Identity Centre (SSO) AWS Secrets Manager Identity and Access Management Active Directory Customer Identity & Access Management (CiDAM)/IBM Security Verify Access API authentication Integration More ❯

8+ years' experience in project and change management roles Proven delivery in digital transformation and enterprise tech rollouts Hands-on experience with ticketing or case management tools (e.g. Salesforce, ServiceNow) Excellent communication and stakeholder management – calm under pressure, persuasive when needed Agile delivery background with strong documentation and tracking skills Bonus if you have: Experience working in legal, compliance or More ❯

Windows OS, Office 365, imaging tools, remote access, and call logging systems Exposure to the firm’s software environment (e.g. Windows 10/11, Litera Compare, NetDocuments, Zoom Workplace, ServiceNow, SCCM, Citrix, GlobalProtect VPN) Solid knowledge of desktop hardware and peripherals and experience supporting mobile devices (e.g. iPads, iPhones, Android More ❯

system design, and migration efforts for critical business systems. Key Responsibilities: Design and build scalable data architectures, including databases and data lakes. Architect and implement integrations between Elastic, Oracle, ServiceNow, and other enterprise platforms. Lead data migration strategies and execution across legacy and modern systems. Develop data models, schemas, and pipelines to support analytics and operational needs. Ensure security, performance More ❯

months ending December 2024 totaled $13.8 billion. The QA & Business Analyst (BA) will combine both technical and analytical skills to provide testing services to systems, primarily developed in servicenow, SAP technologies. The QA & Business Analyst (BA) will be a member of the Quality Assurance team working closely with the development teams, and other areas of IT to address operational challenges … evolving business needs and ensure that strategic goals are met. SCOPE OF SERVICES AND WORK Quality Assurance: Define, prepare, and execute test strategies and test cases for SAP and servicenow integration applications. Perform functional, integration, regression, and user acceptance testing. Validate system changes through servicenow Change Requests and ensure updates align with CMDB standards. Log and track defects, perform root … with project managers, developers, and QA teams to ensure delivery aligns with regulatory and operational expectations. Support gap analysis, impact assessments, and end-to-end process mapping for SAP-servicenow related changes. Ensure traceability of requirements through testing and implementation. IMPLEMENTATION ARRANGEMENTS The Quality Assurance (QA) Analyst will work under the direct supervision of and report to the ADM and More ❯

to business KPIs , satisfying both CHROs and CFOs. ROLE PROFILE: Architect & Advise: Shape enterprise-wide HR operating models and solution blueprints that stitch together Workday, Oracle HCM, SAP SuccessFactors, ServiceNow HRSD, UKG Pro, ADP, Ceridian Dayforce, Cornerstone OnDemand, BambooHR, and other point solutions. Lead & Deliver: Deploy at pace as hands-on engagement lead—steering discovery, design, and value-realisation while More ❯

Qualifications: • ITIL and PMP or PRINCE2 certification preferred. Minimum of 5 years of project management experience in a consulting environment (Preferably within large consulting organisation – e.g. Big4 or similar) ServiceNow deployment and improvement project experience desirable Proven track record of successfully managing projects from start to finish. Proven experience in client-facing roles, with strong communication and interpersonal skills. Expertise … in project governance, resource management, and change control. Strategic thinking with the ability to align ServiceNow solutions with client objectives Strong understanding of project management methodologies and tools. Ability to manage multiple projects simultaneously and work well under pressure. Proficiency in project management software (e.g., MS Project). More ❯

Daily Rate: £700 per day (inside IR35) Key Responsibilities Lead the end-to-end delivery of the ITSM transformation programme, including MVP and phased rollouts. Oversee the implementation of ServiceNow, focusing on out-of-the-box capabilities. Drive business transformation across multiple functions with new digital workflows and operating models. Engage senior stakeholders across Digital, Technology, Care, and VBTS to … . Lead a cross-functional team covering Product, IT, Data, Migrations, Readiness, Comms, and Training. Key Requirements Proven experience delivering large-scale ITSM transformation programmes in enterprise environments. Strong ServiceNow implementation background, ideally including migration from Remedy. Deep understanding of ITIL processes and their application in digital platforms. Skilled in stakeholder engagement, business change, and cross-functional team leadership. Experience More ❯

Passionate about supporting internal IT users in international professional services/consulting/law firm environments Keen to develop new skills in a 6 month Fixed Term Contract whilst applying your systems, networks and desktop support skills Looking to work More ❯

of management information. The ideal candidate will have strong project management knowledge, advanced data analysis capabilities, and experience working with various project management or CRM tools. While familiarity with ServiceNow is advantageous, transferable skills from tools such as Salesforce, Jira, Smartsheet, will also be highly valued. Responsibilities: Data Analysis and Reporting: Develop and maintain dashboards to monitor project metrics and … agendas, recording minutes, and following up on actions Tool and System Management: Manage workflows and data within project management tools or CRMs, ensuring accuracy and compliance Transition and implement ServiceNow for project management activities (training provided if needed) Leverage experience with platforms such as Jira, Salesforce, Microsoft Project, Power BI, or Tableau. Stakeholder Engagement: Work closely with internal teams and … to project documentation, timelines, and updates Skills & Experience: Technical Proficiency: Strong Excel skills, including pivot tables, VLOOKUP, and data visualisation. Familiarity with project management or CRM tools such as ServiceNow, Jira, Salesforce, or similar Experience with reporting tools (e.g., Power BI, Tableau) is highly desirable Project Management Expertise: Understanding of project methodologies (Agile, PRINCE2, or equivalent). Ability to manage More ❯

performance Develop and implement upskilling and reskilling programmes Provide clear reporting and updates to senior stakeholders HR Service Delivery Oversee delivery of HR Shared Services, employee records, and ticketing (ServiceNow) Ensure SLA compliance, data accuracy and process efficiency Triage HR enquiries using a tiered service model Act as an escalation point for complex HR and employee relations issues Project Management … experience in managing a global HR Shared Services function Strong leadership and team-building skills Commercially aware with a service-driven approach Adept at navigating HR systems (e.g. Oracle, ServiceNow) and tech platforms Highly organised with strong analytical and problem-solving capabilities Committed to delivering inclusive and customer-focused HR support Intermediate IT skills (Excel, PowerPoint, Word) What's on More ❯

Responsibilities Coordinate IT investment planning activities across regional and global stakeholders. Support technology initiative implementations and maintain alignment with strategic priorities. Administer and improve planning tools and workflows (e.g., ServiceNow). Track and report project portfolio status with a focus on financial governance and investment budgets. Collaborate with Finance, Business Engagement teams, and Project Managers to ensure planning accuracy. Maintain … Profile Skills & Competencies: Demonstrable experience in demand planning, project governance, and budget tracking. Proficient in Microsoft Excel and other MS Office applications. Experience with planning tools and systems (e.g., ServiceNow) beneficial. Basic understanding of IT systems or environments preferred. Strong attention to detail, numeracy, and analytical thinking. Background & Experience: Prior experience in a similar role, ideally in IT or financial More ❯

Business Analyst – ServiceNow Remote first with some travel to London Permanent | Salary depending on level We’re supporting a specialist ServiceNow consultancy who are scaling fast and working with some of the biggest names in the banking space. Right now, they’re looking to hire Business Analysts across all levels from practitioner through to principal as they build out their … more implementations already underway, and a steady flow of new work kicking off across shortly What you’ll need to bring: Hands-on experience as a Business Analyst on ServiceNow implementation projects Exposure to GRC, IRM or Resilience modules is a strong advantage Previous work in a consulting environment is desirable Experience engaging directly with stakeholders and client teams Comfortable … that matter, from day one We’re particularly keen to hear from women and neurodiverse candidates , especially those in underrepresented roles like architecture and leadership. If you’re a ServiceNow BA who’s confident in front of clients and thrives in a fast-moving, growing consultancy, this could be the right move. If this is something you could see yourself More ❯