9 of 9 User-Centered Design (UCD) Jobs in the City of London

promoting a culture of continuous learning and excellence. Close collaboration with service designers and operational teams Champion user-centred design (UCD) across the organisation. Experience preparing for and leading GDS service assessments Understanding of service standard expectations at each phase UX & Delivery Oversee … meet GDS assessments and standards. Improved user outcomes across pensions journeys, including accessibility and trust. High-performing, engaged design and UCD teams. About Us TCS Interactive is a world leader in the digital customer experience space. With a human-first approach, we apply design ...

opportunity to work on complex, high-impact digital products and services, helping organisations solve challenging problems through user-centred design, research, and innovation. The Role As a UX Designer, you will champion the needs of users and apply user-centred design principles … throughout the product lifecycle from discovery and research through to design, delivery, and continuous improvement. You will collaborate with multidisciplinary teams including designers, researchers, developers, product specialists, and stakeholders to create accessible, intuitive, and effective digital experiences. Key responsibilities include: Conducting user research, interviews, and usability ...

seeking an experienced User Researcher to help design and deliver user‐centred digital products and services that meet real user needs. You will play a key role in ensuring research and insight are at the heart of decision‐making, working closely with … multidisciplinary teams to inform service design, policy, and delivery. This role is particularly suited to someone with experience working for public sector organisations, who understands governance, accessibility, and the need to design inclusive services at scale. Key Responsibilities Plan, design, and conduct user ...

digitisation, backed by the operational scale to support global expansion Summary Reporting to the Chief Technology Officer, the Head of Digital and AI Design will be an integral part of the team’s and organisation’s success. We are seeking an experienced and forward‐thinking leader … design of our digital and AI agenda - finding where digital and AI can create value across the ManCo business, shaping those opportunities into well‐defined solutions, and building and owning the roadmap that brings them to life. This is a design, discovery and roadmap leadership role. ...

technology consultancy delivering digital transformation across enterprise, government and regulated sectors. We specialise in cloud, data, software engineering, user-centred design and AI, helping organisations deliver better services through modern technology and agile ways of working. We're currently supporting the delivery of critical digital services … within a major UK government programme and are looking for experienced Service Designers to join our growing User Centred Design teams. Role Overview We are seeking a Service Designer with active SC Clearance to join a multidisciplinary team on a Central Government engagement. In this role ...

generation Conversational AI capabilities. This role will play a key part in shaping user-centred AI-powered services, working across discovery, design, refinement, and implementation phases. The successful candidate will combine strong design thinking with strategic problem-solving skills and will be comfortable working … Product teams, and business stakeholders. This is an opportunity to influence the future direction of AI-enabled customer and colleague experiences through service design excellence. Key Responsibilities Lead service design activities across the full project lifecycle, from discovery through to refinement and delivery. Shape and define ...

Solirius Reply, part of the Reply Group, is a technology consultancy and digital transformation partner that helps organisations solve complex challenges through strategy, design, engineering, and delivery. We work closely with our clients to deliver secure, accessible, user-focused services that evolve with their needs. … combining deep technical expertise with people-centred design, we create solutions that deliver meaningful, lasting impact. Our consultants partner directly with client teams, embedding into organisations to understand their goals, challenges, and users. This collaborative approach enables us to deliver tailored solutions that drive measurable outcomes across public ...

expectation to attend the office 40% of the week across one of the listed locations. The successful Lead Software Engineer will lead the design, development, and delivery of scalable, secure software solutions within a government-focused environment, contributing to services that support the regulation of controlled goods … system design and architecture - Building secure, test-driven, high-quality code - Agile delivery within multidisciplinary teams including BAs and UCD specialists - Working in structured, governance-heavy or regulated environments - At least 5 years of software engineering experience, ideally 8 to 10 years Experience in the following would ...

Waystone, based in London, is seeking a Head of Digital and AI Design to lead the digital and AI strategy. This role requires proven leadership in digital transformation within financial services, along with strong skills in stakeholder management and user-centric design. The successful candidate will … oversee the design and delivery of digital initiatives, enhance team performance, and improve processes across the organization. Experience with platforms like Salesforce and Microsoft Azure is essential. #J-18808-Ljbffr ...