20 of 20 User-Centered Design (UCD) Jobs in the City of London

The role: The team is building a new platform to enable the efficient, secure and controlled sharing of data across the bank. You will work as a Service Design expert with proficient experience in the Human Centered Design Process, defining and documenting: Conducting and facilitating design thinking workshops User research … user testing when required Define and develop user flows, journey maps Define and develop service design blueprints Information and data flows that interact with users Work with UX, UI and technical development teams to develop the experience Experience with working with data platforms and data marketplaces is highly desirable What does a day in … the life look like for a Senior Service Designer? Define, plan, execute and deliver actionable service design, journey maps and documentation with a focus on research, experience architecture, ensuring frictionless experiences for users. You will oversee the Service Design and research aspects of the program, working with stakeholders to understand, define and design the More ❯

Designer (5+ Years Experience) Location: Hybrid (London) Contract Outside IR35:6 Months We are seeking an experienced UI/UX Designer with a strong background in user experience design, preferably within the travel industry or other customer-centric digital platforms. The ideal candidate will collaborate closely with engineering teams throughout the product development cycle to create … Prepare comprehensive design specifications and documentation for engineering teams. Iterate on designs based on feedback and performance data to optimize usability and engagement. Advocate for user-centered design principles and promote best practices throughout the organization. Stay informed about industry trends and emerging technologies to guide design strategy and innovation. … industry or similar fast-paced, content-rich environments. Proven track record of working in agile teams and collaborating closely with engineering during product delivery. Strong portfolio demonstrating user-centered design solutions and proficiency with tools like Figma. Experience with user journey mapping, storyboarding, and prototyping. Solid understanding of UX principles, usability testing More ❯

of permanent and associate consultants providing delivery services to our clients. About the role We are looking to appoint a senior product designer/owner to research, analyse, design and validate customer use cases for deployment of generative and agentic AI solutions integrated with client platforms and products. You will work closely with the Engagement and Delivery teams … qualitative research methods to define use cases and prototyping to improve quality, efficiency and user experience Monitoring deployments to ensure efficacy and leading the planning and design of iterative improvements. Define testing and experimentation approaches for solutions, including interface design Create and maintain a library of deliverables that maximise reusability, support the communication of … and technical direction, ensuring alignment with the Statement of Work and chargeable time expectations. Human-Centred AI Design: Bring a user-centred design (UCD) perspective to customer AI deployments, ensuring solutions are intuitive, ethical, and aligned with user needs. Performance & Risk Communication: Provide regular updates to clients on AI project progress, success More ❯

Are you a strategic UX leader passionate about creating outstanding user experiences in complex product environments? We’re looking for an experienced UX Design Manager to lead and grow a talented UX team, driving design excellence across multiple business-critical digital products. About the Role: You will lead a team of UX designers working … corporate website, a digital compliance resource hub, and an interactive technology showcase platform. Reporting directly to senior leadership, you will be responsible for shaping UX strategy, championing user-centered design principles, and collaborating closely with marketing, product, engineering, and executive teams. Key Challenge: Translating complex and technical company offerings into clear, engaging, and user … UX in senior leadership discussions, influencing product and marketing decisions Own and enhance the public-facing digital experience, the key “shop window” for the business Advocate for user-centered design principles throughout the organisation Collaborate cross-functionally with marketing, product, engineering, and exec teams Use data, research, and analytics to guide design More ❯

solutions grounded in real customer needs. This is an integral role and will play a lead role in continuously improving the design methodology, tools, processes and embedding UCD principles across the business. You will also developing, mentoring a leading a team of 3-5 UX Designers. What you'll bring.... Extensive hands-on experience in roles such as … inform the user experience and present knowledge of users in ways such as user journey maps, personas screen flows and service blueprints Experiencing of cementing UCD design principles with a business. Strong leadership skills with a passion for developing and mentoring people Very strong communication skills, able to present and communicate to different types More ❯

Translate business needs into digital solutions that deliver real value. Own the product lifecycle—from vision and roadmap to launch, iteration, and optimisation. Champion user-centric design and agile practices, bringing innovation to every stage of delivery. 💡 What You Bring Experience managing product implementation in a tech or software environment. Strong understanding of Agile methodologies and More ❯

Senior UI/UX Designer Location: London, Liverpool Street Design the Interface of a Safer Future At Auro , we’re not just creating smart fire doors — we’re building a next-generation IoT platform that transforms safety and compliance in housing. From AI-driven alerts to live sensor data, our products help protect lives, homes, and communities. As … our UI/UX Designer , you won’t just craft pretty interfaces—you’ll design seamless, responsive digital experiences that help housing teams protect vulnerable residents and reduce risk at scale. If you’re obsessed with user flows, driven by purpose, and excited to work on real-world applications of smart technology, you’ll thrive here. … requiring active collaboration with the team and a true understanding of the importance this product has in the housing landscape . Key Responsibilities: Lead the end-to-end design process for our web-based applications — from initial concept through to final handover Collaborate closely with engineering (Vue.js/NestJS) and product teams to turn business and user More ❯

Director of Product Design 📍 London (remote first) | 💼 Permanent | 💰£100–130k + Stock Options | Hybrid/Remote We’re working with a global tech company looking to hire a Director of Product Design to lead a key cross-functional product design team. This is a pivotal leadership role with responsibility for design strategy … team development, and deep collaboration across Product, Engineering, and broader business functions. 💡 The Opportunity Lead a high-impact, globally distributed product design team Own and evolve end-to-end user experience across a complex digital platform Partner with senior stakeholders across disciplines to drive business and user value Shape and scale design operations, systems, and processes Champion innovation, including exploration of emerging technologies and tooling 🔍 What You’ll Bring 10+ years in product design, with 4+ years in a leadership capacity Strong UX and product design fundamentals, ideally in B2B or SaaS environments Experience managing and mentoring distributed teams Expertise in user-centred design More ❯

thinking, insight-driven Lead User Researcher who knows how to turn curiosity into clarity. You’ll be shaping strategies, unlocking user needs, and guiding design decisions with evidence, not guesswork. You’ll take on big, complex problems. The kind that demand more than usability testing and sticky notes. You’ll set the direction, run … findings in ways that shift thinking and spark action. Test assumptions early to save time, money, and frustration. Help clients see the value of user-centred design (and how to do it right). Support and mentor researchers and designers around you. Push the craft forward - methods, tools, and team culture. Bake inclusion and accessibility into … You’ve done this before - probably 8+ years of it. You’ll have: A portfolio that shows impact, not just activity. Deep knowledge of user research, design thinking, and human-centred design. Experience working in agile teams and service design contexts. Confidence running research solo or as part of a bigger crew. Sharp communication More ❯

reinsurance products. Due to company growth, the team are looking for a Lead Product Designer to join their UX Domain team to be responsible for the planning, development, design and implementation strategies for the company’s specialty products. You will focus on enterprise design and demonstrate extensive knowledge of UX best practices, SAAS products, legacy products … and integrations. Main responsibilities: Responsible for the design and delivery of user experience solutions and capabilities across new and existing digital channels, platforms, and ecosystems. Plan UX tasks and strategy to be delivered in the most efficient way following agile best practices Create and deliver user centred design solutions for internal and … external facing experiences You may lead, manage and mentor a team of product designers Lead the UX discovery process Collaborate with the Research Team to design, execute and support a variety of user research activities Benefits: Hybrid working: 2 days in the office Salary up to £100,000 + 17.5% bonus 25 days annual leave + More ❯

term product thinking with short-term delivery. Experience working in a data-heavy, regulated or scientific domain. Exceptional communication and leadership skills. A strong user-centred design mindset. Bonus points if you have: Experience with geospatial data, sustainability, risk or compliance. Prior work building software products for complex, multi-stakeholder problems. What we offer 🌱 A mission More ❯

assets for the homepage, landing pages, PDP, Café and other content pages on the website. Create email designs for CRM programs and coordinate the creation of email templates. Design new templates and present new ideas for homepages, landing pages, and email concepts. Contributing ideas for upcoming photoshoots; campaign, still life and ecommerce. Working on special one-off projects … and collaborations Participate in design discussions and give feedback during planning and strategy meetings. Presenting your work to key stakeholders in meetings. Producing highly creative content in line with brand guidelines, briefs and deadlines. Test assets and optimize based on their performance. Iterate new designs based on feedback. Creating the design and layout for brand collateral … image, vector graphic, PDF, EPS, RGB, CMYK, TIFF, PNG, and AI. Strong knowledge of current digital design best practices and web production techniques. Experience with user-centered design, rapid prototyping, and user testing. A good understanding of visual design principles. Proven digital content skills. Experience creating digital assets More ❯

to market • Expertise in driving product development processes using agile methodologies • Experience in product management tools such as Azure DevOps, Product Board, Pendo, Miro • Strong understanding of user-centered design principles, experience working closely with design and UX teams and proven ability to create exceptional user experiences • Strong track record … initiatives, deliver value continuously with short and long-term initiatives, and move multiple related & unrelated workstreams forward in parallel • A profound understanding of product lifecycle management, user experience design, and market analysis. • Hands-on experience with product roadmap creation, stakeholder collaboration, leading cross-functional teams, and data-driven decision-making processes • Working experience in creating, prioritizing … legal industry (working with lawyers and law firms) is an added bonus Specifications: • Strong collaboration skills, able build trust and negotiate with senior teams across functions, including product, design, technology, marketing, compliance, business development and sales, and geographies to build products that delight our global customers • Ability to influence multiple stakeholders without direct authority • Demonstrated relationship development with More ❯

everyone contributes to reducing risk and accelerating delivery. We work extensively within the UK public sector, supporting Central Government departments through digital transformation and user-centred design practices. Role Overview We are seeking a Service Designer with active SC Clearance to join a multidisciplinary team on a Central Government engagement. In this role, you'll help … with vital government services. Key Responsibilities Service Mapping: Understand and document complex service journeys, systems, and user touchpoints to inform redesign opportunities. User-Centred Design: Advocate for user needs through every phase of design and delivery, embedding human-centred principles. Stakeholder Engagement: Facilitate workshops, playback sessions, and co-design … third-party components. Requirements Security Clearance: Must hold active SC clearance. Experience designing services within central government or public sector contexts. A strong portfolio showcasing evidence-based service design work across complex systems. Experience working with multidisciplinary teams in agile environments. Skilled in journey mapping, service blueprints, and identifying pain points across user flows. Understanding of More ❯

business are the leader in their field with millions of global users and a decade of success already under their belt. With a brand new Head of Product Design at the helm, there is a renewed energy and focus on design within the organisation, making it a driving force in their product development and brand identity. … work ethic. Someone who’s comfortable with ambiguity, eager to get stuck into legacy UX, and motivated by meaningful, hands-on work Someone who can manage the full design life-cycle, from initial research and concept stages through to wireframing, prototyping and testing Someone to collaborate closely with their Product & Engineering counterparts (working in squads) to ensure a … holistic approach to product development A designer who can help refine design solutions as well as contribute to the component library/design system to drive consistency across the business Someone who can help raise the bar with regards research, taking a real test and learn approach and solving complex challenges in fast-paced squads A More ❯

of innovation, data-driven decision-making, and high performance. Hold team members accountable for their goals and support their professional growth. Cross-functional Collaboration: Work closely with Engineering, Design, Marketing, Sales, Merchant, and Client Success teams to deliver high-quality eCommerce products. Collaborate with Merchants and Partners to enhance product offerings and promotions. Coordinate with other Product Directors … with privacy regulations. Market and User Insight: Integrate market research into product strategy, staying ahead of industry trends and competitive dynamics. Champion user-centric design by ensuring balanced qualitative and quantitative research methods are employed. Ad Tech and Promotions: Implement ad tech solutions for sponsored content, and promotional tools to enhance merchant visibility and More ❯

UX Design/Researcher – Contract 3-4 months + My London based Insurance Analytics client is looking for a UX Designer/Researcher who will be responsible for conducting user research, creating rapid, interactive prototypes, and validating new product concepts with users. You will establish user testing groups, build a long-term customer advisory … group, and conduct interviews and research to gather valuable insights. Your work will directly influence the design and development of our products and help shape and define a new data product we will launch to customers Key Responsibilities: Define a data product for the insurance market. Conduct user research to understand user needs, preferences … and pain points. Develop interactive prototypes using tools such as Figma, retool, loveable, or similar. Create high-fidelity prototypes that accurately represent the user experience and design intent. Establish and manage user testing groups to gather feedback on prototypes. Establish a long-term customer advisory group with the Insider team to provide ongoing insights. More ❯

looking for a UI Designer to join a mission-driven, fast-growing brand based in London. This is a hybrid role (3 days/week) reporting to the Design Director. You’ll play a key role in shaping and evolving the brand’s website and digital experience, maintaining a seamless blend of brand expression, functionality, and user-centred design. Design Stack: Figma Adobe Creative Suite (Illustrator, Photoshop, InDesign) Basic HTML/CSS understanding UI animation tools (nice to have) What You’ll Do: Design and evolve pages, forms and flows for both public-facing and member-only areas of the website Build and maintain efficient, reusable design systems and … expressions (emails, social media, special projects) Champion brand consistency and elevate user experience across all touchpoints About You: 3+ years of experience in UI or digital design Proficient in Figma and Adobe CS, with a strong eye for detail and layout Experience working alongside developers and understanding implementation constraints Strong understanding of UX principles and digital More ❯

market research to development, launch, post-launch iterations, mass deployment, to obsolescence. Conduct market research, gather customer insights, and analyze competitors to inform product decisions. Work closely with design and engineering teams to prioritize features, ensuring a seamless user experience and robust functionality. Create and maintain a product roadmap that aligns with business priorities and customer … record of successfully managing and launching products from concept to market, especially in service or household sectors. Experience working with cross-functional teams, balancing technical requirements with user-centered design and business objectives. Excellent communication skills, with the ability to present complex ideas clearly to both technical and non-technical audiences. Benefits High competitive More ❯

just output Engage senior stakeholders and build consensus in complex environments Lead multidisciplinary teams and coach others in product thinking Champion agile principles and user-centred design Balance delivery constraints with creativity and clear decision-making What You’ll Bring Significant experience in product management, ideally across consultancy or public sector environments Strong leadership across agile … pension contributions 25 days holiday + bank holidays EV & cycle schemes, season ticket loans Coaching, learning budgets, wellbeing tools & more About the Company This digital consultancy blends data, design and engineering to create services that genuinely improve lives. With a down-to-earth, evidence-based culture and clients across the public and private sector, they’re committed to More ❯