Thornaby, Stockton-on-Tees, Cleveland, England, United Kingdom
Nigel Wright Group
Demonstrate deep technical knowledge across network technologies such as WAN, MPLS, VPN, LAN, firewalls, and telecom systems. Work with technologies and platforms including Cisco, Meraki, Checkpoint, Azure Cloud, and Microsoft 365. Oversee third-party contracts and services, ensuring SLAs and service delivery expectations are met. Build strong collaborative relationships within the ICT team and with key internal and external … the resolution of action points. Participate in the ICT on-call support rotation when required. Qualifications & Experience: Proven hands-on experience with enterprise networking technologies including Cisco, Meraki, Checkpoint, Microsoft365, and cloud platforms such as Microsoft Azure. Strong understanding of secure network configuration principles, including VLANs, Quality of Service (QoS), scripting, system maintenance, and network More ❯
manner* Working with both internal and external teams to diagnose and resolve technical problems Skills Required - * Previous experience within an IT Support setting* Windows OS, Active Directory and Office365* Familiarisation with Networking principles (TCP/IP, DNS, DHCP)* Proficiency in diagnosing and troubleshooting hardware and software issues* Providing excellent customer service, whether remote or face-to-face More ❯
Stockton-on-Tees, Cleveland, England, United Kingdom
AWD online
North East. As a Technical Support Engineer/IT Technician you will play a key role in supporting servers, networks, end user devices and cloud technologies such as Office365, Gmail and Azure. The Technical Support Engineer/IT Technician role is ideal for someone with excellent communication skills, a proactive approach to problem-solving and the ability … the North East Installing and Configuring: Set up networks, servers, PCs, Macs and related software Cloud Services Support: Assist with Microsoft and Google cloud platforms including Azure, Office365 and Gmail Troubleshooting: Diagnose and resolve technical issues across hardware and software systems Customer Engagement: Communicate effectively with clients at all levels in a professional and helpful manner … with Microsoft and Apple operating systems Ability to work both independently and within a team Full driving licence and daily access to a vehicle DESIRABLE Experience with Office365, Azure, Gmail or Intune Knowledge of projectors, interactive displays or whiteboards Familiarity with MDM solutions such as Meraki or Casper Experience with virtualisation technologies such as MicrosoftMore ❯