Technical Support Jobs in Colchester

13 of 13 Technical Support Jobs in Colchester

Manager, Technical Support

Colchester, England, United Kingdom
Blackline Safety
go the extra mile for our customers, and empower our people to be their best. Our Customer Care team is looking for a Manager, Technical Support to join their growing team. This role is responsible for providing technical analysis and problem resolution for our Blackline Safety products. … development of service programs through our distribution partners that match our world class connected safety system. Responsibilities: Lead, manage and develop a team of technical support analysts and supervisors to a high level of service excellence. Provide coaching and mentoring to your team to support their personal … growth and development. Provide world class, 24X7 technical support for all Blackline Products and Services Meet service level targets for case management and call handling. In collaboration with the customer care managers, oversee the management of our contact center solution to develop and maximize its potential for global More ❯
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Field Service Senior Analyst, Technical Support (UK and EU)

Colchester, England, United Kingdom
Internetwork Expert
a customer-focused company and want to be part of a team that provides world-class customer experiences. By ‘Going the extra mile’ you support your team to produce high-quality results to ensure our customers are safe. Innovation is part of your DNA and drives you to find … to Blackline Safety’s success in every detail of your day. What you do Plans, coordinates, and travels to customer locations to assist with technical site planning and problem analysis. Distributor/reseller training both in-house and remotely throughout Europe and the UK. On-site installation and configuration … Celfi/Beacons/Dock installation, and associated Blackline product. Supporting our European and UK customers with site surveys and deployment of products. Provides technical expertise, guidance and escalation support to our first level Technical Support Analysts globally. Responds to technical support trouble requests More ❯
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Manager, Technical Support

Colchester, England, United Kingdom
TN United Kingdom
go the extra mile for our customers, and empower our people to be their best. Our Customer Care team is looking for a Manager, Technical Support to join their growing team. This role is responsible for providing technical analysis and problem resolution for our Blackline Safety products. … development of service programs through our distribution partners that match our world class connected safety system. Responsibilities: Lead, manage and develop a team of technical support analysts and supervisors to a high level of service excellence. Provide coaching and mentoring to your team to support their personal … growth and development. Provide world class, 24X7 technical support for all Blackline Products and Services • Meet service level targets for case management and call handling. In collaboration with the customer care managers, oversee the management of our contact center solution to develop and maximize its potential for global More ❯
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Manager, Technical Support

Colchester, Essex, United Kingdom
Internetwork Expert
go the extra mile for our customers, and empower our people to be their best. Our Customer Care team is looking for a Manager, Technical Support to join their growing team. This role is responsible for providing technical analysis and problem resolution for our Blackline Safety products. … development of service programs through our distribution partners that match our world-class connected safety system. Responsibilities: Lead, manage and develop a team of technical support analysts and supervisors to a high level of service excellence. Provide coaching and mentoring to your team to support their personal … growth and development. Provide world-class, 24X7 technical support for all Blackline Products and Services; meet service level targets for case management and call handling. In collaboration with the customer care managers, oversee the management of our contact center solution to develop and maximize its potential for global More ❯
Employment Type: Permanent
Salary: GBP Annual
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Technical Support Specialist

Colchester, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Technical Support Specialist, colchester col-narrow-left Client: Rolling Center UK Location: colchester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 06.06.2025 Expiry Date: 21.07.2025 col-wide Job Description: Company … are sourced from top European manufacturers and are available from stock, ensuring timely delivery and competitive pricing. Located in Leeds, our dedicated sales and technical support team is committed to offering the best advice and support to professional installers. Responsibilities As a Technical Support Specialist … you will provide day-to-day technical support and troubleshooting for gate automation and access control systems. This will include offering support over the phone, using email and in person. You will interact with customers to resolve issues, provide technical advice and deliver training in the More ❯
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UK Technical Support Specialist

Colchester, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: UK Technical Support Specialist, colchester col-narrow-left Client: Location: colchester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 2 Posted: 04.06.2025 Expiry Date: 19.07.2025 col-wide Job Description: Changan Automobile, one … quality, Changan is excited to deliver intelligent, stylish, and sustainable mobility solutions tailored for Europe & UK. Overview of Role We are seeking an experienced Technical Support Specialist to support the setup of technical excellence for the UK. Extensive knowledge required of total vehicle systems including powertrain … ability to be resourceful, methodical and consistent in approach, following correct process and working within recognised authority and appropriate escalation levels. Reporting to the Technical Service Manager, the role requires a hands-on approach as we scale the business from the ground up. As the Technical Support More ❯
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Technical Support Engineer (PHP-based application) - Global Tech Firm - Remote

Colchester, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Position: Technical Support Engineer (PHP-based application) Company: Global Software company - DevOps/version control/Security Location: Fully remote Client: Hawksworth Job Category: Other EU work permit required: Yes Job Views: 7 Posted: 07.06.2025 Expiry Date: 22.07.2025 Job Description: We are seeking a Senior Technical Support Engineer with expertise in supporting PHP-based applications, specifically Zend Framework. In this fully remote role, you will provide technical support for our client's environment, working on both Linux and Windows servers. Database experience, especially on mainframe, is a plus but not essential. Your responsibilities include … Diagnosing and troubleshooting performance and integration issues Supporting Linux and Windows servers Possibly working with databases and networking basics Requirements include: 5+ years in technical support Hands-on experience with PHP technologies Experience with Linux and Windows servers Basic networking and shell scripting skills If you are excited More ❯
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Technical Support Engineer Tier I

Colchester, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
and Mike Walters, who founded Netwrix, which has grown into a multi-billion-dollar industry-leading cybersecurity company. Introduction: We're currently seeking a Technical Support Engineer Tier I to provide exceptional support and customer service to Action1 clients. Key responsibilities: Provide timely, efficient technical support … phone and other communication channels. Follow up with customers post-troubleshooting to ensure full product functionality. Collaborate with the engineering team to address complex technical challenges. Work closely with the product team, incorporating customer feedback into product improvements. Build and maintain an internal knowledge base with useful guides and … solutions. Continuously refine and enhance the customer support process for better efficiency. Reproduce customer-reported issues and escalate confirmed problems to the appropriate teams. Participate in customer meetings when needed to troubleshoot and resolve issues directly. An ideal candidate will: Have strong expertise in Microsoft Windows operating systems. Ability More ❯
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Technical Support Supervisor - Smoke and Fire Systems

Colchester, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Technical Support Supervisor - Smoke and Fire Systems, Colchester Client: PRS Location: Colchester, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 2 Posted: 04.06.2025 Expiry Date: 19.07.2025 Job Description: Technical Service Supervisor As an experienced Engineer, this is a unique opportunity to take the … the Role The Smoke Control Department is a pivotal role focused on driving the growth and success of the Fire division. This includes providing technical expertise, supporting new enquiries and customers, and identifying opportunities to expand the business through cross-selling and strategic engagement with existing and prospective clients. … meticulous project management, quoting, and ensuring compliance with safety standards. AOV understanding is a must-have. Key areas: Business Development Act as the primary technical support for new enquiries and potential customers. Proactively identify and engage with clients not currently using smoke control services, presenting tailored solutions to More ❯
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Front Office Trading Technical Support

Colchester, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Front Office Trading Technical Support, colchester col-narrow-left Client: Marlin Selection Recruitment Location: colchester, United Kingdom Job Category: Other - EU work permit required: Yes col-narrow-right Job Views: 3 Posted: 04.06.2025 Expiry Date: 19.07.2025 col-wide Job … Description: We’re hiring a proactive and detail-oriented Customer Support Analyst to join the eOperations team of a global financial services business . Based in London , this role supports mission-critical trading applications and services across EMEA, APAC, and the US. If you thrive in fast-paced environments … enjoy solving complex technical issues, and have experience in financial markets — we want to hear from you. The Opportunity You’ll be part of a global team overseeing the full trade lifecycle — from order entry through to clearing and settlement. Working closely with brokers, traders, product teams, and developers More ❯
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Technical Support Engineer (Zend Framework / PHP) - Global Software company

Colchester, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Position: Technical Support Engineer (Zend Framework/PHP-based application) Company: Global Software company - DevOps/version control/Security Location: Fully remote Client: Hawksworth Job Category: Other EU work permit required: Yes Job Views: 8 Posted: 06.06.2025 Expiry Date: 21.07.2025 Job Description: Support and troubleshoot PHP … based applications, such as Zend Framework, across Linux and Windows environments. Provide technical support for the client's environment, working on Linux and Windows servers. Diagnose and troubleshoot performance and integration issues. Possess 5+ years in tech support, with hands-on experience in PHP technologies. Experience with … plus but not essential. About the role: Represent our client as the first point of contact, demonstrate your PHP expertise, and assist customers with technical issues. If you are excited about joining a global engineering/software company with impressive clients like NASA, Electronic Arts, Samsung, and Tesla, please More ❯
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AV Technical Support Help Desk

Colchester, England, United Kingdom
Hybrid / WFH Options
JR United Kingdom
Social network you want to login/join with: AV Technical Support Help Desk, Colchester Client: Panoramic Global Tech Location: Colchester, United Kingdom Job Category: Other EU work permit required: Yes Job Views: 3 Posted: 04.06.2025 Expiry Date: 19.07.2025 Job Description: Company Description Panoramic Global Tech is a … provider of white-label Audio Visual, IT, and Digital solutions, supporting end users globally. They offer hardware procurement, warehousing, installation, support services, helpdesk, field engineers, and onsite staff. If you have high standards, a can-do attitude, and a passion for customer service, you'll fit in well with … our team. Role Description This is a full-time hybrid AV Technical Support Help Desk role based in Colchester, United Kingdom, with some work-from-home flexibility. The role involves troubleshooting and supporting AV systems, video conferencing, lighting, and projectors daily. Qualifications Audio Visual (AV) Systems and Troubleshooting More ❯
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Technical Support Engineer

Colchester, England, United Kingdom
JR United Kingdom
Social network you want to login/join with: Responsible for providing on-site desktop support for technical infrastructure for end users; advising and assisting users in solving problems related to software, hardware, networks and peripherals using available technology. Provides user support, new hire system set ups … and desktop/laptop software evaluations. Deployment of updates/roll-outs. 80% software support with some knowledge of desktop hardware, OS, servers, and data bases. Provide quick response and maximum uptime of users. Understands customer goals; identifies consequences of various solutions. Develops project installation and escalation plans. Train … users according to technical, release and security standards. Good communication skills, able to articulate technical solutions using basic explanations. Should continuously utilize on site customer visits and contacts to identify and report new business opportunities (hardware and services) for the benefit of overall business growth. Requirement. Excellent interpersonal More ❯
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