2 of 2 Customer Service Jobs in Conwy

Team Support Advisor Llandudno Junction £15.10ph Temporary Contract - 3 Months Minimum Likely Extension Welsh Language Essential Are you a confident Welsh speaker with excellent customer service skills and strong IT confidence? We're recruiting on behalf of a government body for a temporary Team Support Advisor to join … providing information, guidance, technical support and signposting through a range of channels including telephone, email and online systems. What you'll be doing: Handling customer enquiries in both Welsh and English Providing first-line support for digital services, including password resets and account access issues Diagnosing customer needs ...

accepted industry qualification e.g., Microsoft, Cisco, CompTIA, ITIL or if not held, be willing to undertake Proven track record of providing first-line service desk support with network and server experience. Experience of Microsoft Windows client including autopilot laptop builds and rebuild, virtual server setups and support Proven user … Purview would be beneficial Experience of communicating to internal customers at all levels and abilities while understanding their ICT requirements Experience of delivering excellent customer service in an ICT setting Minimum 2 years experience in ICT support role Essential skills, knowledge and achievements Knowledge of relevant ICT hardware ...