3 of 3 Performance Metrics Jobs in Cornwall

accountable for ensuring execution of Sustainment deliverables to cost, schedule and technical/performance. Manages the delivery of services to ensure that SLAs (service level agreements) and KPI (key performance indicators) are met or exceeded; ensures that all sustainment teams have a clear understanding of requirements; builds and maintains strong relationships, is responsible as a CAM for relevant accounts … Sustainment Service Architects to deliver new requirements when required. Develop and implement processes and procedures in line with industry best practices. Control Account Management Monitor and report on service performance metrics, ensuring compliance with Service Level Agreements (SLAs) and Key Performance Indicators. Create a culture of Continuous Improvement. Collaborate with internal and external stakeholders to resolve issues More ❯

external stakeholders. Your role is pivotal in optimizing operational efficiency and delivering a superior customer experience throughout the provisioning process. Responsibilities Overall responsibility for ensuring that engineering installation key performance indicators are delivered, through effective deployment of engineering resources ensuring daily opportunities are maximised Scheduling resource via both Skedulo and Dynamics 365 for internal and external stakeholders Maintain accurate … records of appointment schedules, success rates and customer interactions. Generate regular reports on key performance metrics, such as appointment adherence, queue turnaround time, and customer satisfaction. Continuously identify opportunities to streamline operational processes and enhance productivity. Act as a frontline liaison between the organisation and engineering resource, ensuring a positive and seamless experience throughout the provisioning journey Collaborate More ❯

Prepare and deliver compelling proposals, presentations, and contracts that align with client needs and company goals. Reporting: Track and report on key business development activities, prospecting, sales cycle, and performance metrics. Team Leader Skills: Ability to manager a team and their performance. Define clear KPI's. Ensure expectations and objectives are set and understood. Be high motivated and motivate More ❯