2 of 2 Change Control Jobs in Corsham

physical environments. Your day will include supporting and improving VMware infrastructure, administering Windows Server environments, and helping ensure continuity through effective backup, recovery, and change management practices. Youll work on site at our unique facility to support and improve air-gapped infrastructure. This is a collaborative, hands-on role … your role will include keeping technical documentation up to date, and contributing to service stability through proactive maintenance, system improvements, and adherence to change control processes. The invaluable experience youll bring, to help us achieve more Were expecting that youve done this role before, so youll know ...

standards, and embedding best practice across a multi-supplier ecosystem. Key Responsibilities Lead the design, implementation, and optimisation of ITSM processes (Incident, Problem, Change, Request, Service Level Management) Act as the primary interface between technical teams, suppliers, and MoD stakeholders Ensure service delivery aligns with MoD policies, security standards … operational objectives Drive service performance, governance, and reporting (SLAs, OLAs, KPIs) Own Major Incident Management, ensuring effective resolution and stakeholder communication Oversee change control and service transition processes Manage multi-vendor/SIAM environments, ensuring seamless service integration Champion ITIL best practice and continuous service improvement (CSI) Maintain ...