Service Delivery Manager
Corsham, Wiltshire, United Kingdom
Akkodis
better align our services to our customers' needs, working with our group services colleagues * Prepare and deliver service reports and participate in reviews with customers and colleagues. Change Delivery Management * Use your contacts and insight to identify new ways in which we can add value to our customers through the improvement of existing services * Demonstrate awareness of relevant project … management approaches and make sure that changes to our services go into life successfully. Business Management * Make sure that colleagues in our delivery functions, and our partners who deliver to the customer, understand the strategy, the customers' business and our place in that business * Contribute to and deliver against a communications plan, both customer-facing & internal, ensuring clear … consistent messaging both verbally & in written form across various media. Contract Management * Support our Group Services colleagues in the development, negotiation and agreement of contract changes within the Customer account as appropriate Relationship Management * Be the primary interface to one or more stakeholders within the customer organisation. You'll ensure that you maintain a positive and constructive relationship More ❯
Employment Type: Permanent
Salary: £45000 - £55000/annum
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