Technical Support Engineer - Apprentice Location: Remote in Location (Belfast) Department: Customer Success Reports to: Support Manager About the Role As a Technical Support Engineer - Apprentice , you'll be stepping into a unique opportunity to learn the ins and outs of cybersecurity support from the ground up, while attending the local college to achieve a foundation degree in … when they don't. We're not just looking for someone to answer support tickets. We want someone who takes initiative, asks questions, and gets excited about making the customer experience smoother and more efficient. If you're the kind of person who likes to figure things out and isn't afraid to dive into new challenges, this is … digging into technical challenges and figuring out how things work. You value empathy - both in supporting customers and collaborating with teammates. You have 1+ years' experience in a technical, customer facing role. What Helps You Stand Out: Technical certification(s) e.g. CompTIA, AWS, Microsoft. Ability to showcase any personal projects or learnings you have undertaken that will benefit you More ❯
as additional skills and qualifications needed for this job are listed below. * Subject to the successful closing of the transaction with Spirit, after obtaining relevant regulatory approvals * *Role: Infrastructure Customer Reliability Engineer* * Description: * Are you passionate about IT, experienced in IT Technical Services techniques and convinced by the business added value of digitalization? One key component of this … solutions, involving different P roduct and S ervice L ines teams (also called PSL) as well as the Digital Workplace (DW) teams, Security (DS) ... We as CRE - Infrastructure Customer Reliability Engineer - are the focal point and key partner for Business & IM applications teams to Advise, Design, Deliver and Operate best fit and innovative IT solutions to host … teams mainly based throughout Europe work in close relation with all the Infrastructure & Platforms PSLs and have no dogmatic approach: we size the solution and our services to the customer’s needs ensuring full alignment with AIRBUS and IM strategy and standards (security, data mgt, etc.). * We provide the following services: * * Demand management for IM products including advisory More ❯
as additional skills and qualifications needed for this job are listed below. Subject to the successful closing of the transaction with Spirit, after obtaining relevant regulatory approvals Role: Infrastructure Customer Reliability Engineer Description: Are you passionate about IT, experienced in IT Technical Services techniques and convinced by the business added value of digitalization? One key component of this … solutions, involving different P roduct and S ervice L ines teams (also called PSL) as well as the Digital Workplace (DW) teams, Security (DS) ... We as CRE - Infrastructure Customer Reliability Engineer - are the focal point and key partner for Business & IM applications teams to Advise, Design, Deliver and Operate best fit and innovative IT solutions to host … teams mainly based throughout Europe work in close relation with all the Infrastructure & Platforms PSLs and have no dogmatic approach: we size the solution and our services to the customer s needs ensuring full alignment with AIRBUS and IM strategy and standards (security, data mgt, etc.). We provide the following services: Demand management for IM products including advisory More ❯
As a Customer Solutions Engineer, you will play a critical role in extending and enhancing our Advanced AI Platform, which leverages LLMs to solve industry-specific challenges. You will work directly with clients to understand their needs, design scalable solutions and integrate AI-driven capabilities using APIs, agents and automation. Role Summary As a Customer Solutions Engineer … working within industry-specific constraints. - Strong analytical and problem-solving skills, with a focus on identifying scalable and reusable solutions. - At least three years of experience as a software engineer working on commercial software platforms as part of a development team. Client Engagement and Communication - Experience working directly with clients, gathering requirements and translating them into technical implementations. - Ability More ❯
