4 of 4 Microsoft 365 Jobs in County Antrim

Providing 1st Line/Service Desk IT Support to end users Logging, triaging, and resolving incidents via ticketing systems Supporting Windows 10/11, Microsoft 365, Active Directory Troubleshooting hardware, software, and network issues Escalating complex issues to 2nd/3rd line where required Supporting users across … experience in an IT Service Desk/ICT Support/Helpdesk role Strong understanding of: Windows OS Microsoft 365/Office 365 Active Directory (basic user admin) Password resets, hardware/software troubleshooting Full UK driving licence and access to a car (essential) Strong communication ...

Providing 1st Line/Service Desk IT Support to end users Logging, triaging, and resolving incidents via ticketing systems Supporting Windows 10/11, Microsoft 365, Active Directory Troubleshooting hardware, software, and network issues Escalating complex issues to 2nd/3rd line where required Supporting users across … experience in an IT Service Desk/ICT Support/Helpdesk role Strong understanding of: Windows OS Microsoft 365/Office 365 Active Directory (basic user admin) Password resets, hardware/software troubleshooting Full UK driving licence and access to a car (essential) Strong communication ...

Monitor client environments remotely and manage alerts. Provide remote desktop support for PCs, laptops, and mobile devices. Prepare and deploy new equipment. Support Office 365 environments including Email and MS Teams. Manage file and folder permissions. Contribute to technical documentation. Visit client sites and liaise with third-party … tickets effectively. Essential criteria: 2+ years of experience in a similar role. Proficiency in MS Operating Systems including Windows 10/11. Experience with Microsoft 365 Suite and Windows Server/Active Directory. Knowledge of anti-virus and anti-malware solutions, and mail filtering. Strong customer service ...

working with senior key internal stake holders. Strong organisational, communication, and project management skills. Ability to handle confidential information with discretion. Competent with Microsoft 365 tools and general office administration, with working knowledge of generic AI tools such as ChatGPT and/or Copilot. Proactive, adaptable ...