5 of 5 Support Engineer Jobs in County Antrim

IT Managed Services Support Engineer – Level 2 Location: Belfast Job Type: Full-time Salary: £30,000 to £38,000 REED Technology are delighted to partner with an excellent IT Organisation to recruit an additional IT Managed Services Support Engineer – Level 2 and embark on a journey to help companies navigate their digital transformation. This role involves … providing high-level support across various technology areas, focusing on desktop virtualisation technologies, both remotely and on customer premises. Day-to-day of the role: Manage and prioritise tickets logged in our IT Service Management System according to SLA agreements, risk, and time required for resolution. Maintain constant communication with customers, keeping them fully updated throughout the lifecycle of … to and resolve customer issues/requests in a timely manner. Collaborate with internal teams and/or client partners to resolve issues. Provide second-line out-of-hours support for specific systems and services in emergencies. Participate in site-wide projects that support changing business and IT requirements. Maintain awareness of industry developments, assist others, and share More ❯

Job Title: I.T Managed Services Support Engineer- Level 2 Location: Belfast – BT3- Full Driving Licence and Access to a Car required for this role. Salary and Benefits: Competitive Salary and Benefits Hours of work: Monday to Friday 8.45am-5pm The Right Client - Nominate Recruitment are thrilled to be partnering with a successful IT & Office Solutions Business who provide … a range of IT solutions includes consulting, implementation, services and the operation of IT systems. The role of a level 2 Managed Services Support Engineer is to provide support to customers, both remotely and at customer premises, across multiple technology areas with a focus on desktop virtualisation technologies. The Right role: Putting the Customers first, you will … provide a 2nd line support service that ensures all IT equipment and infrastructure is running to its optimum performance and that all departmental Key Performance Indicators (KPIs) and Service Level Agreements (SLAs) are met on your home site as well as any remote sites that you and your team also support. You will also participate in site-wide projects More ❯

with one of Northern Ireland’s most successful artificial intelligence based businesses who are currently going through a period of rapid growth, to recruit for the role of Technical Support Engineer. As Technical Support Engineer, you will be an integral part of both the customer and development teams, working collaboratively in an agile environment to provide first … support. You will be the connection between the internal teams and their valued customers, providing insight, technical knowledge, and communication in a professional manner. The Role Create/identify Support SLAs Identify Support requirements relating to defined SLAs. Become familiar with the operations and deployments of the products. Plan and execute on Issue and Support priorities. Handle … customer Incidents as per the defined processes. Design, build, source systems, tools, and processes to meet Support needs. Outline and define Support requirements for Delivery and Operations Work with agile development processes and take ownership for aspects of Support requirements by putting appropriate methods and tools in place. Troubleshoot configuration, environmental and software issues and help identify More ❯

Associate Technical Support Engineer Belfast, County Antrim, United Kingdom Job Description Belfast site based Full-time shift working on rota basis. Your role We are looking for a self-sufficient Technical Service Engineer to ensure our customers services run smoothly. You will be competent when working under pressure and have a degree of autonomy when dealing with … to end users. You can also deliver low to medium complexity work packages as part of customer implementation projects. The Operations Centre currently manage services for multiple customers providing support for numerous technologies. The engineering shift teams are made up of high performing individuals who are both friendly and customer focused. Your experience Experience in supporting end users with … to deliver required service level and meet or exceed customer expectations/Service Level Agreements. Accountability for learning about current products/systems to build own technical knowledge to support business requirements. Your benefits: 26 Days annual leave plus public holidays (3 flexible) Pension - Double matching contributions of up to 10% Life assurance Companywide incentive plans Your choices (Flexible More ❯

and our low latency pre-trade credit component we deliver a performant, cost effective solution to your eFX needs. Role Lucera Financial Infrastructures is hiring a Level 2 Application Support Engineer for our Belfast office to help expand our global support footprint for our suite of our core products, used by some of the top names in … financial services. We are looking for someone who has 3+ years’ experience working primarily with customer support in financial services. This role is for individuals who can work effectively as part of the local and wider global team, along with the ability to work independently with a strong sense of ownership. We are looking to talk to people with … A passion for technology, with an ability and desire to pick up new technologies Experience of first and second level support, and client onboarding Understanding of support processes, and ability to react and adapt to changing circumstances Strong skills in Unix/Linux based environments Experience with Financial Services, in particular concepts of Market Data and Order Entry More ❯