Service Delivery Manager (Holywood, Office-Based)
- Hiring Organisation
- Adepta Partners
- Location
- Holywood, Northern Ireland, United Kingdom
breach, an unhappy customer, or an overdue action without letting the relationship suffer. Good working knowledge of SLA, change management, and problem management processes (ITIL exposure is a plus, not a requirement). Strong reporting skills — able to turn raw support data into something a customer stakeholder finds clear ...