2 of 2 CRM Jobs in County Londonderry

touchpoints, leveraging automation, in-app guidance, and data-driven engagement strategies. Experience of leveraging onboarding and engagement tools such as Userpilot, Pendo, Appcues and CRM tools such as Salesforce and Hubspot is essential. You will be responsible for overseeing the SME Customer Success Managers, ensuring our smaller customers consistently derive ...

solutions. Champion data quality, governance and schema discipline so that downstream analytics, pipelines and executive reporting can rely on clean, consistent CRM data. Own security configuration: profiles, permission sets, sharing rules, field-level security and audit readiness. Explore and implement AI capabilities within the platform (Einstein, Agentforce and related tooling … liaising directly with Sales, Marketing, Finance and Customer teams, gathering requirements and pushing back where needed. A data-quality mindset: you understand that the CRM feeds pipelines, forecasting and board reporting, and you build accordingly. Experience designing and running a structured sandbox-to-live release process, including environment strategy, version ...