3 of 3 Customer Engagement Jobs in Coventry

This role is responsible for leading the full EMEA Client Management function, owning team performance across retention, expansion, customer satisfaction, and commercial growth. This is a people leadership role with accountability for the team quota. The Director will lead and coach Account Managers, Senior Account Managers, Key Account Managers … emerging player-coach leaders to deliver consistent account coverage, proactive customer engagement, and measurable net retention outcomes across the region. This role is suited to an experienced SaaS or technology client management leader who can bring structure, commercial discipline, and strong people leadership to a growing team with ...

commercial experience developing and customising Microsoft Dynamics 365 , including solution design, configuration, custom development, and support within enterprise environments. Strong knowledge of Dynamics 365 Customer Engagement (CE) and Dataverse, with experience extending tables, forms, views, business processes, security models, and managed solutions. Hands-on development expertise using C# … Knowledge of Azure DevOps, CI/CD pipelines, and Git-based source control. Experience working within Agile delivery environments. Exposure to Dynamics 365 Sales, Customer Service, Field Service, or Customer Insights applications. ...

within industrial and critical infrastructure environments. This role requires a broad blend of cybersecurity, networking, industrial systems and infrastructure expertise, alongside strong troubleshooting and customer engagement skills. This role requires approximately 30-50% travel across the UK, with occasional travel to Ireland and other locations across Europe … secure architectures, standards, procedures and security controls. Support system hardening, vulnerability management and security improvement initiatives. Produce high-quality technical documentation, reports, procedures and customer deliverables. Perform cybersecurity IEC62443 risk assessments and vulnerability assessments within OT and industrial environments. Undertake and manage customer workshops for OT cybersecurity requirements ...