17 of 17 Customer Service Jobs in Coventry

Working alongside our client, an established high profile global manufacturer and supplier of injection moulding machinery and bespoke automation, to source a site-based Service Hotline Engineer. Benefits: Profit share bonus scheme Company car 25 days holiday plus bank hols Extra day off for your birthday Private medical insurance … Life assurance Long term service awards Employee assistance programme PerkBox Critical illness insurance Group income protection insurance Dental insurance Travel insurance Good pension scheme Death in service benefit Private healthcare Remit: Exceptional job opportunity working for a premier market leader within injection moulding machinery and factory automation, offering ...

provide technical support and service coordination for FANUC ROBOSHOT customers, delivering effective remote fault diagnosis and resolution to maximise machine uptime and customer satisfaction. The role will initially focus on ROBOSHOT products, with the opportunity to develop technical expertise across other FANUC CNC product lines, including ROBODRILL … ROBOCUT. Your core tasks will include Technical Support Act as the primary point of contact for ROBOSHOTcustomer service and technical enquiries Diagnose machine faults remotely using telephone, email, and remote support tools Provide troubleshooting support for electrical, mechanical, control, and process-related issues Support customers in minimising machine downtime ...

have previous experience in a customer service or order processing role within a manufacturing, supply-chain, or consumer goods environment? Have you worked with ERP systems (e.g. SAP) and EDI order processing, ideally within a B2B or retail context? Do you have strong Excel skills, including VLOOKUPs … order accuracy, fulfilment coordination and issue resolution across a high-volume, direct-to-retail account base, while working closely with a US-based Customer Service team across a six-hour time difference. The role is based on-site in Coventry Monday to Thursday, with remote working on Fridays. ...

Time Advertising Salary: Salary Details: Up to £70,000 per annum ( Dependent on experience) Coventry-Binley Business Park, Hybrid, Manchester All Departments All Departments: Customer, Customer Service Vacancy Type Employment Type: Full Time Advertising Salary: Salary Details: Up to £52,000 (dependant on relevant experience) #J ...

stakeholders and technology teams, you will translate commercial and operational requirements into effective digital solutions that improve efficiency, support revenue growth and enhance the customer and dealer experience. Working across Commercial, Sales, Aftersales, Operations, Dealer Networks and IT, you will analyse existing processes, identify opportunities for improvement, define requirements … Systems & Processes You will act as a key point of expertise for Order to Delivery and Aftersales processes and systems, analysing end-to-end customer, dealer and operational journeys. Your work will support systems and processes covering areas including: Quotation management Vehicle ordering and fulfilment Dealer order management Inventory ...

central Coventry, this is a newly created position offering the opportunity to play a key role in maximising sales from both new and existing customer opportunities. You will work closely with the wider sales team, proactively following up warm leads, quotations and appointments, developing new opportunities and ensuring customers … opportunities to generate additional business. Developing relationships with new and existing customers via telephone and other communication channels. Providing a consistently high level of customer service and ensuring a positive customer journey. Managing and updating the CRM system , ensuring all customer and sales activity is accurately ...

service. Drive the experience. Deliver excellence. As our Service Owner Specialist, you'll be accountable for the end-to-end delivery and performance of IT services across a designated product line. From managing third-party providers to ensuring 24/7 service availability … continuous improvement. This is a high-impact role where your leadership, technical insight, and stakeholder engagement will shape how Cadent delivers reliable, secure, and customer-focused IT services. Why you'll love this role Service Leadership - Own the performance and integrity of critical IT services. Operational Impact - Ensure ...

timber engineering related software solutions. The Business Development Manager will be responsible for leading software opportunities from initial discovery through to sale, implementation and customer onboarding. Working alongside Key Account Managers across the UK, the role focuses on identifying customer needs, analysing business workflows and, in collaboration with … Development for existing and new customers Software Solution Development and constancy Demonstrations of Software Solutions Stakeholder and Relationships Commercial and Proposal Management Product and Customer Service Onboarding and Customer Success Cross Functional Collaboration This role would be perfect for someone who has a cross mix of Design ...

successful distributor of CNC woodworking machinery and due to their continued business growth Staffbase have been appointed to recruit for the position of Field Service Engineer. Basic £40K -£42K + OT Door to door (OTE £47K -£50K) The successful candidate will operate as a 'home based' field engineer responsible … machine installation, service and repair activities throughout the UK. The Role: Reporting to the service manager you will be responsible for effective delivery of professional electrical maintenance, service and repair of CNC woodworking machinery. Duties will include but is not limited to the following; Electrical installations, machine ...

provide first-line IT support to users across the organisation, while developing the technical knowledge, customer service skills, and practical experience required for a career in IT support. Role The role will support the IT Helpdesk team with hardware, software, user access, equipment preparation, asset administration, and routine … service desk activities. The apprentice will work under the guidance of experienced IT colleagues, escalating more complex issues where required and gaining exposure to IT infrastructure, security systems, business applications, and project work. Key Responsibilities Log, update, and assist with resolving IT Service desk tickets within the ticketing ...

Senior Business Systems and Operations Consultant About the Role We are looking for ambitious, analytical, and customer-focused individuals to join our growing team. This role is ideal for someone coming from an accounting, manufacturing, operations, customer service, supply chain, or business support background who enjoys solving … role would suit someone with 5-10 years of experience in areas such as: Accounting or finance Manufacturing or production planning Operations or administration Customer support or business support Business software support Supply chain or logistics Systems coordination or reporting roles Strong analytical and problem-solving skills Good communication ...

professionals. Thorough in its approach, Operose Health emphasizes the importance of accessibility to healthcare services and strives to enhance the patient experience through efficient service delivery. The organisation is committed to upholding NHS standards, ensuring that all practices adhere to the guidelines and policies set forth. Their team-based … Previous Receptionist experience (preferably in a GP or healthcare setting) Experience using EMIS Web Experience with Docman Strong attention to detail and accuracy. Good customer services. Excellent organisational and communication skills Ability to prioritise workload in a busy environment Desirable Knowledge of NHS referral pathways and e-RS Understanding ...

Excel, Word, PowerPoint) • Administration and Management: knowledge of business and management principles involved in strategic planning, resource allocation and coordination of people and resources. • Customer and Personal Service: knowledge of principles and processes for providing quality customer services. This includes customer needs assessment, meeting quality standards … services and evaluation of customer satisfaction. • Sales and Marketing: knowledge of principles and methods for showing, promoting and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques and sales systems. Job Responsibilities • Actively pursue relationships with the existing customer base • Plan and execute ...

Role As a Dual Fuel Smart Meter Engineer, you will install and remove gas and electric meters while delivering excellent customer service. You'll also be expected to continuously develop your technical and personal skills to perform at your best. The Company You will be working with ...

Target Integration Ltd. is seeking a Senior Business Systems and Operations Consultant to help clients optimize accounting, manufacturing, operations, and customer service through smarter systems and automation. You will analyze processes, support the implementation of business software, improve reporting and workflows, provide user guidance, and collaborate ...

Electronic Security Service Engineer Location: South Midlands Northampton, Coventry, Rugby and surrounding areas Salary: £34,000 basic + overtime + on-call payments Job Type: Full-time, Permanent Were recruiting for two Electronic Security Service Engineers to join an established field engineering team covering the South Midlands. This … field-based service and maintenance position working predominantly across CCTV and Access Control systems , supporting a varied portfolio of commercial, blue-chip and public-sector customers. Were open to speaking with both experienced Security Service Engineers and engineers who have recently completed an apprenticeship or qualification within electronic ...

Technotes. Recording all repairs in Repair Tracking Systems. Placing Parts orders when not in stock. Carrying out preventative maintenance as outlined in the Service Reference Guide. 2. Maintains a clean and organized work area by: Ensuring all tools and supplies are returned to proper storage areas … conscious. Excel at multitasking and adapting. Professional Attributes Computer skills MS Office, Excel, Word, OneNote, OneDrive, SharePoint, Zoom, Teams. Analytical. Creative problem solving. Reliable customer service. Benefits Starting pay: £15 per hour Full-time schedule: 40 hours per week Overtime pay: Time and a half for all overtime hours ...