1 of 1 Customer Experience Jobs in Crawley

journey — from booking through to check-in, boarding, and post-flight experiences. This is a pivotal opportunity to deliver meaningful digital change in a fast-paced, Agile environment where customer experience, innovation, and strategic execution are front and centre. Key Responsibilities Lead the end-to-end delivery of digital products and services across the full project lifecycle. Collaborate … continuous improvement and innovation. Requirements Proven track record in delivering large-scale digital projects in fast-paced environments. Strong knowledge of Agile, Lean, and Scaled Agile (SAFe) delivery frameworks. Experience managing budgets of £1m–£2m and working with third-party vendors. Excellent stakeholder management and communication skills. Ability to lead cross-functional teams in matrixed environments. Strong commercial acumen … with experience creating Statements of Work (SOWs). Understanding of data privacy regulations and compliance frameworks. Desirable Certifications: PMP, PRINCE2, CSM, or SAFe Agile. Background in travel, aviation, retail, or customer-facing digital platforms. Understanding of SDLC and web technologies. Why Apply? Be part of a flagship digital transformation in the travel sector. Opportunity to be the first More ❯