5 of 5 Customer Service Jobs in Crawley

Line Support Engineer: 1st Line Support – 12 - Month Contract - Crawley VIQU have been approached by a customer who are seeking a 1st Line Support contractor to provide some additional BAU support for their internal staff. The successful 1st Line Support will have solid previous experience in IT Support within … Microsoft environment and will be committed to delivering excellent customer service. The role: This role will involve managing and escalating support tickets mainly focused on Hardware issues, as well as handling Software and breakfix issues. This role involves working with external clients also so communication skills and a focus ...

Contract Opportunity – 1st Line IT Support £180-£200/day Long term contract potential We're on the hunt for a customer-focused 1st Line IT Support Engineer who thrives in a fast-paced environment and enjoys solving problems. This role is more than just answering tickets … while also getting involved in small IT projects that add variety to your day. What you'll be doing day to day: Delivering exceptional customer service Managing and resolving 1st line support tickets Keeping ticket queues organised and on track Troubleshooting hardware, software and Microsoft 365 issues Supporting ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Helpdesk Analyst Be the first voice our users hear—and the reason their day gets back on track. We're looking for a customer-focused First Line IT Helpdesk Analyst who combines excellent communication skills with a passion for technology and problem-solving. As the first point of contact … support, you'll diagnose and resolve a wide range of technical issues, log and prioritise incidents, and provide outstanding customer service with every interaction. Whether you're fixing password issues, troubleshooting hardware and software problems, or escalating more complex incidents, you'll play a vital role in keeping ...

Line Support Engineer: 1st Line Support - 12 - Month Contract - Crawley VIQU have been approached by a customer who are seeking a 1st Line Support contractor to provide some additional BAU support for their internal staff. The successful 1st Line Support will have solid previous experience in IT Support within … Microsoft environment and will be committed to delivering excellent customer service click apply for full job details ...