4 of 4 ITIL Jobs in Crawley

VB Scripting Deployment using AppV Full Infrastructure Familiar with Active Directory and Group Policy Knowledge of Microsoft User Environment Virtualisation Desired Skills & Experience Any relevant qualifications within packaging arena ITIL V3 MCSE/MCSA/MCP/MCDST Sign-off Kind Regards Ramya Junior IT Recruiter Recruitment Consultant (UK & Europe) Blackapple Solutions Ltd 8 Cherry Tree Centre, Market Street, Huddersfield More ❯

and working closely with third-party vendors. Manage the daily operations of the IT Service Desk, ensuring efficient handling of incidents, service requests, and queries. Ensure consistent application of ITIL processes such as Incident Management, Asset Management, Request Fulfilment, and Problem Management. Act as an escalation point for complex or high-impact application issues. Ensure root cause analysis is conducted … Engage in annual financial planning cycle and ensure delivery within allocated budget What we’re looking for: Proven experience managing an IT Service Desk on similar support function Proven ITIL Service Management exposure Experience with ITSM Tools (e.g. ServiceNow) Strong leadership, communication, and stakeholder management skills. Familiarity with ISO27001 compliance and audit requirements Proactive and adaptable, with a continuous improvement More ❯

incident and access request management and collaborating with IT Product Owners, SME's and the user community on solution improvement discussions. The successful candidate will be expected to follow ITIL aligned processes and will contribute to the development of knowledge and user self-help guides/training material. Applications/systems/key solutions in scope: 3DX Dassault (Enovia). … experience: Bachelors in Information Technology or similar area, or other relevant degree Knowledge and practical experience of the key application in scope, administration, configuration, support, security model Knowledge of ITIL (nice to have) Experience in an IT support/help desk or SW support environment is preferable 4 years experience with Enovia Knowledge/experience in: MQL, TCL Change process More ❯

incident and access request management and collaborating with IT Product Owners, SME's and the user community on solution improvement discussions. The successful candidate will be expected to follow ITIL aligned processes and will contribute to the development of knowledge and user self-help guides/training material. Applications/systems/key solutions in scope: 3DX Dassault (Enovia). … experience: Bachelors in Information Technology or similar area, or other relevant degree Knowledge and practical experience of the key application in scope, administration, configuration, support, security model Knowledge of ITIL (nice to have) Experience in an IT support/help desk or SW support environment is preferable 4 years experience with Enovia Knowledge/experience in: MQL, TCL Change process More ❯