18 of 18 Customer Service Jobs in Cumbria

Role: IT Service Desk Lead Location: Barrow In Furness, Cumbria Salary: £40,000 PA + Benefits About the Role: Technology & Risk Recruitment (TRR) is supporting our client in their search for an experienced IT Service Desk Lead . This is a fantastic opportunity to lead a service … team in a busy head office environment, delivering excellent IT support to internal users and the branch network. Key Responsibilities: Lead and manage the Service Desk team, ensuring first-class customer service and achievement of SLA targets. Plan and provide deskside support for Head Office and branch ...

seeking an experienced Service Delivery Manager to join our growing team and take ownership of service delivery operations across multiple customer sites. This is a hands-on leadership role where you will be responsible for managing service performance, supporting operational teams, driving continuous improvement, and ensuring … exceptional customer satisfaction. Based primarily at Westlakes Science & Technology Park in Whitehaven, you will also provide leadership and support to a team located in Warrington, requiring occasional travel to maintain strong engagement and operational oversight. This role would suit an experienced IT service professional with a strong customer ...

looking to add a Microsoft Dynamics 365 Engineer to an established delivery team. You will work closely with stakeholders to deliver scalable CRM and customer service solutions across the Microsoft platform. Responsibilities of the Microsoft Dynamics 365 Developer: Configure, develop, and support solutions within Dynamics 365 Sales … Customer Service Deliver development work across the Microsoft Power Platform including model-driven apps, Power Automate, and Logic Apps Build and maintain integrations using Azure services such as Azure Functions, Service Bus, and REST APIs Extend Dynamics 365 functionality using plugins, JavaScript, and Power Platform extensibility Produce ...

Responsibilities: Provide remote and on-site IT support across multiple sites. Resolve issues relating to hardware, software, Microsoft 365, Active Directory and networking. Manage service desk tickets and maintain SLA targets. Install, configure and support IT systems, devices and user accounts. Assist with infrastructure upgrades, deployments and IT projects. … Maintain accurate documentation and follow security best practices. Deliver high-quality customer service and build strong user relationships. Key Requirements: Experience in IT support or service desk environments. Strong knowledge of Windows desktop environments and Microsoft 365. Experience with Active Directory user and group management. Strong troubleshooting ...

Full-Time | 5 Days Onsite Salary: Up to £36,000 + pension, healthcare opt, unlimited training budget We're looking for an experienced and customer-focused Onsite Desktop Engineer to join a fast-paced IT support environment supporting high-profile end users and business operations onsite in Barrow … Furness. This is an excellent opportunity for someone with strong desktop support experience who enjoys hands-on technical work, troubleshooting, and delivering excellent customer service in a dynamic enterprise environment. Key Responsibilities Complete assigned technical tasks within agreed timeframes Support project delivery alongside internal and external project teams ...

Role: IT Service Desk Technician Location: Barrow-in-Furness Hours: Full time, 35 per week Salary: £27,000 + Benefits An exciting opportunity has arisen for an innovative and confident individual to join my client's IT team. They are an organisation driven by strong values, always putting … first point of contact for colleagues needing technical assistance (via phone and email). Troubleshoot, diagnose, and resolve hardware and software issues. Deliver excellent customer service, resolving queries efficiently and professionally. Provide deskside support at head office and occasionally at branch locations. Manage support tickets, ensuring issues ...

Furness | Full-Time | 5 Days OnsiteSalary: Up to £36,000 + pension, healthcare opt, unlimited training budgetWe're looking for an experienced and customer-focused Onsite Desktop Engineer to join a fast-paced IT support environment supporting high-profile end users and business operations onsite in Barrow-in-Furness.This … excellent opportunity for someone with strong desktop support experience who enjoys hands-on technical work, troubleshooting, and delivering excellent customer service in a dynamic enterprise environment.Key ResponsibilitiesComplete assigned technical tasks within agreed timeframesSupport project delivery alongside internal and external project teamsCarry out operational and support activities ...

contact for colleagues requiring technical assistance via phone or email Troubleshoot, diagnose, and resolve hardware and software issues Deliver a high standard of customer service , resolving issues efficiently and professionally Provide deskside support at Head Office and occasionally within the branch network Manage support tickets , ensuring issues … mitigate risks in line with the Society's risk management framework and regulatory expectations About You You will bring: Previous experience in a customer service role , ideally within an IT environment Good working knowledge of Microsoft technologies including Windows, Outlook, and Office An understanding of IT hardware , such ...

contact for colleagues requiring technical assistance via phone or email Troubleshoot, diagnose, and resolve hardware and software issues Deliver a high standard of customer service , resolving issues efficiently and professionally Provide deskside support at Head Office and occasionally within the branch network Manage support tickets , ensuring issues … mitigate risks in line with the Society's risk management framework and regulatory expectations About You You will bring: Previous experience in a customer service role , ideally within an IT environment Good working knowledge of Microsoft technologies including Windows, Outlook, and Office An understanding of IT hardware , such ...

someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to succeed in a Customer Service Technical role with EE. Why not use your skills to make a difference and join our Broadband Technical Team in EE Plymouth … helping someone with a simple router question or something that needs a bit more work and ownership, you'll be there for the customer supporting them all the way. You don't need specific experience to join us. Provided you're naturally helpful, calm, and can build relationships ...

delivery of high-quality IT services. The successful candidates will provide 2nd line desktop support, ensuring efficient resolution of technical issues and delivering excellent customer service. You will play a key role in maintaining and improving end-user experience while supporting both business-as-usual activities and project work. … Completing assigned tasks within agreed timeframes Supporting internal and external project managers with project-related activities Undertaking NSR tasks to agreed deadlines Delivering exceptional customer service and user support Key Skills & Experience: Strong knowledge of Microsoft Windows (Windows 10/7), including build, configuration, and registry settings Experience ...

This role is ideal for someone with strong desktop support and workplace engineering experience who enjoys working onsite, resolving technical issues, and delivering excellent customer service within a professional IT environment. Key Responsibilities Complete assigned technical tasks within agreed timeframes Support internal and external project delivery activities Carry … BitLocker, NTFS permissions, and endpoint security Familiarity with Microsoft Outlook, Exchange, and collaboration tools Experience using ITSM tools such as ServiceNow Excellent communication and customer-facing skills Requirements Must be eligible for UK Security Clearance (SC) Applicants should have lived continuously in the UK for the last 5 years ...

search for an experienced Fire & Security Engineer to join their growing engineering team in the Carlisle area This role will focus on the service, maintenance, and repair of fire and security systems across a portfolio of commercial and retail environments. The successful candidate will join a well-established mobile … opportunities for progression. Key Responsibilities for the Fire & Security Engineer Carry out planned preventative maintenance and reactive repairs on fire and security systems Service and maintain CCTV, fire alarm, and associated electronic security systems Respond to service and breakdown callouts within agreed response times Ensure all work ...

Familiarity with Active Directory, Azure AD, MFA, and identity-based access. Good understanding of network basics (TCP/IP, Wi-Fi, VPN). Excellent customer-service and communication skills. Ability to work independently, manage workloads and meet deployment deadlines. Active SC Clearance If you are a results-driven ...

Vehicle, IT Equipment Refer a Friend Bonus, Discounts and Cashback at hundreds of supermarkets and retailers. Health & wellbeing support Employee recognition programme The Role Service, maintain and install fire alarms, CCTV, intruder alarms and access control systems Deliver a high standard of customer service and build strong … client relationships Manage your own workload across a regional patch Diagnose faults and carry out effective repairs Complete accurate service and compliance reports Identify system issues and recommend improvements Work to deadlines while maintaining quality standards Ensure full compliance with health & safety regulations Collaborate with internal teams to deliver ...

looking to add a Microsoft Dynamics 365 Engineer to an established delivery team. You will work closely with stakeholders to deliver scalable CRM and customer service solution... WKCL1_UKTJ ...

Monday to Friday Pay: £13.95 per hour Duration: Temporary ongoing We're looking for a detail-oriented and customer-focused individual to join our Data Migration Team as part of an exciting transformation project. About the Role: You'll play a key part in ensuring the accuracy … confirm missing or unclear information (e.g., dates of birth) Accurately inputting verified data into our systems What We're Looking For: Excellent telephone-based customer service skills Experience in financial services or a regulated environment Strong problem-solving abilities PC literate with exceptional attention to detail This ...

Monday to Friday Pay: £13.95 per hour Duration: Temporary ongoing We're looking for a detail-oriented and customer-focused individual to join our Data Migration Team as part of an exciting transformation project. About the Role: You'll play a key part in ensuring the accuracy … confirm missing or unclear information (e.g., dates of birth) Accurately inputting verified data into our systems What We're Looking For: Excellent telephone-based customer service skills Experience in financial services or a regulated environment Strong problem-solving abilities PC literate with exceptional attention to detail This ...