10 of 10 Customer Service Jobs in Cumbria

include: Monitoring and supporting customers through a ticketing system, including escalating issues to senior team members where appropriate. Configuring hardware and software to meet customer requirements. Diagnosing and troubleshooting monitor, computer and network issues. Supporting customers with IT queries and technical problems. Setting up and maintaining security policies, including … from: Dedicated mentoring and support from experienced IT professionals. Hands-on experience in a real IT support environment. Opportunities to develop your technical and customer service skills. Progression opportunities as you develop your knowledge and experience. Salary reviews. The opportunity to build a long-term career in IT. ...

excellent opportunity has arisen to work for our established client as an DI Field Service Engineer covering the North Pennines/North West area. Successful candidates will need experience of working in UK Hospital environments with relevant equipment/OEM training. As the DI Field Service Engineer … will be responsible for: Provide comprehensive maintenance and service for DI equipment on multi-vendor systems. Provide telephone assistance and field visits when and where required throughout the assigned region and when required throughout the UK. Complete and maintain all administration and documentation in allotted time, to ensure smooth ...

Office. * Experience handling LTSC Channels and KIOSK is highly desirable * Basic level understanding in SCCM/Active Directory and a working knowledge of IT service models * Networks experience to include an understanding of LAN/WAN/vLAN and Wi-Fi technologies, DHCP, DNS/WINS … Computer peripherals - including but not limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners * Working Knowledge of IT Service Management (ITSM) software (ServiceNow) * Excellent customer interface and customer service skills * Some flexibility with working hours when needed * Full UK Driving ...

Office. * Experience handling LTSC Channels and KIOSK is highly desirable * Basic level understanding in SCCM/Active Directory and a working knowledge of IT service models * Networks experience to include an understanding of LAN/WAN/vLAN and Wi-Fi technologies, DHCP, DNS/WINS … Computer peripherals - including but not limited to printers (including MFD's), display screens, docking stations, port replicators, cameras and scanners * Working Knowledge of IT Service Management (ITSM) software (ServiceNow) * Excellent customer interface and customer service skills * Some flexibility with working hours when needed * Full UK Driving ...

Support Engineer Whitehaven £25,000 - £27,000 per annum 37.5 hours per week We're looking for a friendly and technically minded Service Bar Technician/IT Support Engineer to join an onsite IT support team in Whitehaven. This is a great opportunity for someone with experience … Support, Desktop Support, Service Desk or a customer-facing technical role who enjoys working directly with users and resolving issues face-to-face. The Role You'll provide hands-on, walk-up IT support to end users, helping diagnose and resolve a variety of day-to-day technical ...

supportive and collaborative environment. You'll act as the first point of contact for IT support across the business, providing a high-quality service to users while gaining exposure to a broad range of technologies, systems and infrastructure. The role is based in Carlisle with occasional travel to supported … Acting as the first point of contact for IT support requests via telephone, email and face-to-face. Logging, managing and resolving incidents and service requests through their ticketing system. Providing first-line support across Microsoft 365, email, business applications, hardware, networks and peripherals. Supporting the full user lifecycle ...

locations, and delivering high-quality hardware installations. As an IT Field Engineer, you will be responsible for installing and configuring Zebra printers across various customer sites, ensuring all devices are operational and performing as expected. Your responsibilities as the IT Field Engineer: Install and configure Zebra printers across multiple … customer locations. Travel between sites throughout Cumbria to complete scheduled installations. Test printer functionality and troubleshoot any setup or connectivity issues. Ensure all deployed devices are operating correctly and meeting customer requirements. Provide basic user guidance and support where required . Maintain accurate records of installations, configurations ...

engineers to join our expanding team. We deliver industry-leading fire and security solutions across commercial and residential sectors, providing our customers with exceptional service, technical expertise, and peace of mind. As part of our continued growth, we are looking for engineers who take pride in their workmanship, enjoy … solving technical problems, and are committed to delivering first-class customer service. At AKD, we invest heavily in our people through ongoing manufacturer and industry training, ensuring our engineers remain up to date with the latest technologies, standards, and regulations. The Role You will be responsible for the installation ...

from you. Day to day, youll be leading your people to deliver both individual and team objectives, including driving revenue combined with a great customer experience. Youll also be communicating with stakeholders from across the business ensuring a clear strategy and support for your store. You will foster … both financial and behavioural KPIs, whilst capitalising on new retail opportunities. As our Retail Store Manager, you'll lead by example with exceptional customer service and creating memorable experiences. You'll bring fresh ideas to the table and building strong relationships with customers and the community will ...

themselves and part of BUUK Infrastructure. We are looking for Fibre Field Technician who would like to help us reach our mission to earn customer loyalty and drive business growth by providing consistently excellent service. We are ideally looking for someone in the Carlisle area. This is a field … keep up to date with relevant technologies. Always conduct themselves professionally. Ability to demonstrate an enthusiastic and energetic approach and a passion for customer service. Ability to communicate both verbally and in writing and to form good relationships with staff at other levels within the business. Ability to display ...