1 to 25 of 111 Customer Service Jobs in the North West

company in their search for an Account Manager. As part of the Engagement and Activation team you will be onboarding new clients joining the service! Acting as a first point of contact for your allocated clients, this is NOT your normal high volume, inbound customer service role. … This a very varied, fast paced role, with a clear progression pathway, within a friendly, supportive team! Day-to-day responsibilities: * Provide an excellent customer service to our new and existing clients* Carry out pro-active implementation calls to new clients to welcome them to the service ...

Title : Service Desk Co-ordinator Salary : £27k - £30k Dependent on Experience Location: Manchester Job Type: Full Time, Permanent HF Group is one of the UK's leading multi-discipline building services contractors, delivering high-quality solutions across Electrical, Mechanical, Fire & Security, Telecommunications, and Automated Controls. With a legacy spanning … providing services to clients across both public and private sectors throughout the UK. As part of our continued growth, we are seeking an experienced Service Desk Co-ordinator for our Manchester office, who will report to the Facilities Maintenance Helpdesk Manager. You will play a pivotal role in ensuring ...

Customer Contact Centre Change Delivery Lead Salary: £57,500 - £65,000 per annum Location: Manchester City Centre (Hybrid - 2 days in the office per week) Initial 24 month project with a variety of fantastic benefits. Are you ready to lead a major transformation and shape the future of customer service? We're looking for an experienced leader to deliver a cutting-edge transformation programme for our Customer Contact Centre. This is your chance to drive cultural, behavioural, and technical change while modernising customer experience and enhancing digital capabilities. What you'll do: Develop ...

Company Description Ciptex is a pioneer in transforming customer service with its AI-first platform, designed to redefine modern customer engagement. Our platform delivers instant responses, real-time support, and actionable insights, enabling businesses to enhance their customer experiences and streamline operational efficiency. We are committed … innovation and harnessing the power of AI to meet evolving customer service needs. At Ciptex, we aim to empower organisations with next-generation tools to enhance the customer journey. Role Description This is a full-time role for an Account Manager based in Manchester. The Account Manager ...

Role: IT Service Desk Lead Location: Barrow In Furness, Cumbria Salary: £35,000 PA + Benefits About the Role: Technology & Risk Recruitment (TRR) is supporting our client in their search for an experienced IT Service Desk Lead . This is a fantastic opportunity to lead a service … team in a busy head office environment, delivering excellent IT support to internal users and the branch network. Key Responsibilities: Lead and manage the Service Desk team, ensuring first-class customer service and achievement of SLA targets. Plan and provide deskside support for Head Office and branch ...

being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices … encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS This role is subject to an Enhanced Disclosure and Barring Service ...

help them along their career path In that case you'd be a great fit for Barron McCann . We are an independent IT Service provider offering a range of award-winning EPoS & IT support services from help desk through to rapid response on-site repair and maintenance … customers are some of the most prestigious names within Retail, Hospitality and Banking. We have an excellent reputation for great service and are now expanding our operations seeking enthusiastic technically minded individuals to join us as Field Service Technicians & Field Service Engineers. As a member ...

Insurance Adviser Are you passionate about delivering outstanding customer service while helping clients with their insurance needs? Our client, a well-established and growing business, is looking for a proactive and customer-focused Insurance Adviser to join their team in Warrington. As an Insurance Adviser, you will … existing client insurance policies while identifying new business opportunities. Working within a team of advisers, you will ensure customers receive the highest level of service, from initial contact through to policy renewal. Key Responsibilities Manage and service existing client insurance needs, ensuring renewals are processed efficiently Identify ...

Service Support Administrator - Scheduler Adele Carr is working with a highly respected provider of digital solutions, operating across the UK & Ireland. With nearly 30 years' experience, the business supports customers across supplying industry leading equipment alongside a strong after-sales and technical support function. Customer service is central to the business, and they are now looking to recruit a Service Support Administrator to join a growing Service team based at the Crewe head office in a fully onsite role. As a Service Support Administrator, you will play a key role in supporting ...

Service Desk Apprentice, you will be joining our award-winning service desk, recognised with a 4-star rating for excellence in customer service and support via the Service Desk Institute (SDI). You will be an integral part of our IT team, providing support internally. … Role As an IT Service Desk Apprentice, you will be joining our award-winning service desk, recognised with a 4-star rating for excellence in customer service and support via the Service Desk Institute (SDI). You will be an integral part ...

week in the closest office to you Advance TRS is partnering with a leading UK multi-utility infrastructure provider , andis seeking a customer-focused and driven individual to join their dynamic team, based in the North As a key member of the business, you will be responsible for managing … existing customer relationships while also identifying, engaging, and onboarding new customers across the company's operating regions. You will play a critical role in the pre-contract and tendering process, working closely with internal teams to ensure the delivery of a high-quality, market-leading service across projects ...

looking for a highly capable service desk analyst to assess and optimize the performance of our end-user software. You will be analysing the performance of IT systems, resolving IT equipment and software issues, and providing IT support to our clients and personnel through phone calls and emails. … ensure success as a hybrid service desk analyst, you should exhibit sound knowledge of IT system analysis and experience in an IT support role. A first-class hybrid service desk analyst will be someone whose IT expertise and customer service results in enhanced end-user support ...

have experience in a customer service role, helping clients solve problems and answer questions Are you looking for a position with a company that’s passionate about growth and development Would you like to be part of a team at a company that’s achieving record-breaking success … Talos360 is hiring a Customer Support Agent! In this role, you’ll be assisting our customers with questions, guiding them through our software, and ensuring they have a smooth and positive experience. If you enjoy helping people and being part of a team that values excellence, this ...

within the dynamic Banking & Financial Services industry? Our client is seeking a dedicated First Line Support professional to join their 24/7 Global Service Desk. This is an exciting opportunity to provide exceptional support to internal employees and enhance your technical skills in a fast-paced environment. … class service. Participate in in-house technical training and receive real-time support from peers and subject matter experts. What We're Looking For: Customer Care Skills: A strong commitment to client care with excellent communication and written skills. Technical Proficiency: Familiarity with hardware support for Windows 10/ ...

systems We would LOVE to hear from you if you have the following skills and experience: Whether you've worked as a Helpdesk Advisor, Customer Service Executive, Process Support Administrator, Service Desk Coordinator, or in any role that involves supporting and problem-solving for others, wed love … hear from you! Excellent communication and customer service skills Confident, calm, and professional when dealing with queries Strong attention to detail and a can-do attitude Able to take ownership and follow issues through to completion Keen to learn new systems and processes What will ...

Ikonic Technology has over 25 years of experience as Europe's premier independent IT distributor, and we have a reputation for exceeding our customer's expectations. With an award winning Mentality as CRN's Distributor of the Year (£100-300M) and the trophy for 'Best company to work … Manager: Build and maintain strong relationships with new, existing, and lapsed clients Identify and pursue new sales opportunities through B2B cold calling Deliver exceptional customer service to ensure client satisfaction Meet and exceed sales targets and performance metrics Collaborate with sales and other departments for a seamless customer ...

core operational platform that supports a growing travel and tour operating business. This role is critical to ensuring that reservations, operations, finance, contracting and customer service teams have scalable, efficient and compliant systems that enable high-quality customer experiences and commercial performance. You will own the product … with engineering teams, third-party vendors and implementation partners to deliver high-quality features, integrations and upgrades. Act as the primary liaison between operations, customer service, finance, contracting, commercial and IT teams. Facilitate cross-functional workshops to ensure operational needs are clearly understood and represented. Ensure workflows ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...

Retrieval-Augmented Generation (RAG) Learn how to integrate external knowledge into AI systems using RAG techniques and vector databases. Step 10 – AI Specialised Customer Service Chatbot Project Combine prompt engineering and RAG to build an AI-powered customer service chatbot, delivering intelligent responses using vector databases ...