1 to 25 of 221 Customer Service Jobs in the North West

Service Desk Customer Liaison

Hiring Organisation
Belcan
Location
Macclesfield, Cheshire, United Kingdom
Employment Type
Permanent
Service Desk Customer Liaison Macclesfield |Full-Time |On-Site (5 Days per Week) Join a Team Where Customer Service Makes a Difference Are you passionate about delivering exceptional customer service and thrive in a fast-paced environment? We're looking for a Service Desk Customer Liaison to become the vital link between our customers, engineers, and service teams, ensuring every request is handled efficiently and professionally. This is an exciting opportunity for a proactive and organised individual who enjoys problem-solving, building relationships, and making a real impact ...

Customer Service Practitioner Apprentice

Hiring Organisation
QVANTA LIMITED
Location
Wulvern House, Electra Way, Crewe, England, United Kingdom
Employment Type
Intermediate Apprenticeship
Salary
£14,560 to £23,132.20 a year
will learn how to support customers, dealerships, charge point manufacturers, and electrical contractors through every stage of their journey. Role Key Responsibilities As a Customer Service Apprentice, you will: Support customers, dealerships, electrical contractors, and partners via telephone, email, and online chat Assist with matching EV customers … certified electrical contractors Monitor customer journeys through the Qvanta Installer.com platform and ensure customers are kept informed throughout the process Make outbound calls to customers and contractors to provide updates and gather information Maintain accurate customer records and update information within business systems and CRM platforms Support ...

Business & Customer Support Executive

Hiring Organisation
Hiring People
Location
Manchester, Lancashire, United Kingdom
Employment Type
Full-Time
Salary
£25,000 - £30,000 per annum
looking for a Junior Business & Customer Support Executive to join our growing team. This would suit someone with around 1-2 years' experience in customer service, office administration, sales administration, retail or a similar environment, who is looking for their next step. What We Can Offer This … opportunity to develop your career within a growing business and gain experience across customer service, account management, sales support, ITAD operations, logistics, systems and business development. As your knowledge and confidence develop, there will be opportunities to take ownership of projects, processes and customer relationships. ...

Customer Service

Hiring Organisation
Recruitment Solutions (North West) Ltd
Location
Rochdale, Lancashire, United Kingdom
Employment Type
Full-Time
Salary
£28,000 per annum
Description We are looking for a Customer Service & Operational Sales Representative to join our Client, a growing and innovative business. This is a fantastic opportunity for a commercially minded and customer-focused individual to join a busy team, acting as the key operational link between customers … internal stakeholders while supporting the smooth execution of orders and maintaining strong customer relationships. What You’ll Be Doing: • Managing customer orders from entry through to execution, including changes, cancellations, and rebooking using the ERP system • Monitoring delivery dates, processing delivery notes, and coordinating with customers and production ...

Customer Service Representative

Hiring Organisation
Reed
Location
Knutsford, Cheshire, United Kingdom
Employment Type
Full-Time
Salary
£12.98 per hour, Inc benefits
representing a leading, innovative, technology company based in Knutsford. My client is rapidly expanding and looking to recruit on a temporary to permanent customer service frontline support advisor. Role: Customer Service Frontline Support Advisor. Location: Knutsford – 100% office based Salary: £26,437 potentially rising … small level of flexibility is required on occasion to work 14:00 – 22.30 We are seeking a dedicated and proactive Customer Service Frontline Support Advisor to deliver exceptional customer service, ensuring seamless business operations and user satisfaction. Your responsibilities will encompass monitoring an inbox, managing incidents ...

Customer Service Technician

Hiring Organisation
Time Recruitment
Location
Stockport, Cheshire, United Kingdom
Employment Type
Full-Time
Salary
£26,200 - £28,000 per annum
Customer Service & Operations Advisor £26,200 - £28,000 | Stockport | Growing Tech Business | Career Progression Want a customer service role where no two days are the same? If you're the type of person who enjoys solving problems, taking ownership, and getting stuck in rather than reading … continuing to grow and offers excellent opportunities for development and progression within a supportive team environment. The Role Working as part of a small Customer Service & Operations team, you'll support customers across multiple products and be the first point of contact for a wide range of enquiries. ...

Care Navigator

Hiring Organisation
Lees Medical Practice
Location
Oldham, OL4 3BP, OL1 1NL, United Kingdom
Salary
Negotiable
practice team and serves as the first point of contact for patients. They efficiently guide patients to the right healthcare professional or service, helping to reduce unnecessary GP appointments while ensuring timely, safe access to care. Using structured protocols, Care Navigators assess patient needs via phone, online platforms … contact for patients accessing services at Lees Medical Practice and The Jalal Practice. The post holder will provide a professional, efficient, and patient-centred service, ensuring patients receive the right care, from the right person, at the right time. The Care Navigator will use care navigation principles to assess ...

Team Lead

Hiring Organisation
Manpower
Location
Bolton, Greater Manchester, UK
Employment Type
Full-time
Customer Service Advisor Team Lead Salary: £14.60 per hour Location: Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Team Lead, working on a new desk with … targets are met. What you'll do Resolution of 1st line queries from customers and escalation to Ops Manager when appropriate Performance management of Customer Service Advisors, including conducting effective monthly 1-2-1s Conducting call monitoring each month, providing feedback sessions with each Customer Service ...

Team Lead

Hiring Organisation
Manpower
Location
Manchester, North West, United Kingdom
Employment Type
Temporary
Salary
Up to £14.60 per hour
Customer Service Advisor Team Lead Salary: £14.60 per hour Location: Manchester Hours: 35 hours per week, Monday to Friday, between 7am - 6pm Manpower has a fantastic opportunity for the right candidate to become a Customer Service Advisor Team Lead, working on a new desk with … targets are met. What you'll do Resolution of 1st line queries from customers and escalation to Ops Manager when appropriate Performance management of Customer Service Advisors, including conducting effective monthly 1-2-1s Conducting call monitoring each month, providing feedback sessions with each Customer Service ...

Customer Service Advisor

Hiring Organisation
The Portfolio Group
Location
Manchester, Lancashire, United Kingdom
Employment Type
Full-Time
Salary
£27,000 per annum, OTE
proud to represent our client, a global Software business in their search for an Activation and Engagement Account Manager. They are expanding the Customer Service team due to continued growth. Working with the Engagement and Activation team you will be an Account Manager for new Businesses joining … Service! Acting as a first point of contact for your allocated clients, this is not your normal high volume, inbound customer service role. You will be responsible for onboarding the client, dealing with any issues, general queries and technical questions they may have for the first ...

Customer Service Manager – Biomedical Scientist

Hiring Organisation
NHS Blood and Transplant
Location
Birmingham, B15 2SG, Southampton, SO16 5AF, Cambridge, CB2 0PT, Newcastle, NE2 4NQ, London, SW17 0RB, Basildon, Essex, SS14 3EZ, Manchester, M13 9LL, Bristol, BS34 7QH, Oxford, OX3 9BQ, Barnsley, S75 3FG, United Kingdom
Salary
£49387.00 to £56515.00
summary You will be joining the Hospital Customer Service team covering national customer service issues. We are offering hybrid working meaning the successful applicant may be based at any main NHSBT centre nationally with hybrid working optional. There is an expectation to travel to meetings nationally … NHSBT provides to hospital transfusion teams.You will identify trends, insights and key messages producing clear and engaging reports that tell a story to support service improvement. To do this you will focus on analysing and interpreting complex data from a range of sources, including customer complaints, surveys, credits ...

Linde Sales Apprentice - Warrington

Hiring Organisation
LINDE MATERIAL HANDLING (UK) LIMITED
Location
Winwick Road, Warrington, England, United Kingdom
Employment Type
Intermediate Apprenticeship
Salary
£16,640 to £26,436.80 a year
impact, and build a long-term future with the KION Group. Role Typical Daily Tasks as a Sales Apprentice Supporting the sales team with customer enquiries and follow-up activities Building and maintaining relationships with customers and internal colleagues Contacting prospective customers to identify new business opportunities Updating customer information and sales activity on company systems Preparing quotations, proposals, and sales documentation Researching customer businesses, markets, and industry trends Attending customer meetings, site visits, and sales presentations with experienced colleagues Assisting with customer demonstrations and solution presentations Monitoring sales opportunities and helping progress them through ...

Customer Service Apprentice (36469)

Hiring Organisation
HANSDFREE GROUP LTD
Location
6 LUMSDALE ROAD, STRETFORD, MANCHESTER, England, United Kingdom
Employment Type
Intermediate Apprenticeship
Salary
£22,000 a year
Handsfree Group, a small, friendly team, are looking for a motivated, Customer Service Apprentice with a particular interest in technology to join their team. This opportunity offers career advancement. Role A normal day would include: Dealing with inbound faults and enquiry calls from existing Datalive and Handsfree Group … systems and diagnostic tools provided, walking customers through queries helping to solve issues by utilising strong technical and diagnostic skills Proactive monitoring of customer products for the purpose of maintaining positive health and status to avoid potential problems Providing excellent customer service Testing of application Technology aspect ...

Medical Receptionist

Hiring Organisation
Boothstown Medical Centre
Location
Manchester, M29 8RZ, United Kingdom
Salary
Negotiable
join our busy and supportive team. As the first point of contact for patients, you will play a vital role in delivering excellent customer service, handling enquiries, managing appointments, processing information accurately and supporting the day-to-day running of the practice. We are seeking someone with excellent … communication and organisational skills, a positive attitude, and a genuine commitment to providing high-quality patient care. Previous receptionist or customer service experience is desirable, although full training will be provided. At Boothstown Medical Centre, we pride ourselves on delivering compassionate, patient-centred care within a welcoming ...

Service Designer

Hiring Organisation
Pontoon
Location
Manchester, United Kingdom
Employment Type
Contract
Service Designer Location: Manchester Working Pattern: Hybrid, 2 days per week onsite Contract: Initial 6-month contract with potential extension The Opportunity We're looking for an experienced Service Designer to join a major transformation programme focused on improving some of the most important customer journeys within … large-scale organisation. Working across customer services, you'll be responsible for shaping and delivering end-to-end service improvements across key customer interactions, including complaints and bereavement journeys. This is an opportunity to work on services that have a genuine impact on customers, designing experiences that ...

Service Designer

Hiring Organisation
Pontoon
Location
Manchester, Lancashire, United Kingdom
Employment Type
Full-Time
Salary
Salary negotiable
Service Designer Location: Manchester Working Pattern: Hybrid, 2 days per week onsite Contract: Initial 6-month contract with potential extension The Opportunity We're looking for an experienced Service Designer to join a major transformation programme focused on improving some of the most important customer journeys within … large-scale organisation. Working across customer services, you'll be responsible for shaping and delivering end-to-end service improvements across key customer interactions, including complaints and bereavement journeys. This is an opportunity to work on services that have a genuine impact on customers, designing experiences that ...

Apprentice Customer Service Administrator

Hiring Organisation
BUFFALOAD LOGISTICS LTD
Location
Buffaload Logistics Ltd, Crewe Distribution Centre Gateway, Crewe, England, United Kingdom
Employment Type
Advanced Apprenticeship
Salary
£15,600 a year
customer services team is central to ensuring deliveries run smoothly and in line with customer expectations. The role acts as the key link between customers, transport operations, planning teams, warehouse colleagues and drivers, helping to coordinate deliveries, resolve issues and maintain communication throughout the supply chain. Role Main … customs by communication with the relevant parties Taking responsibility for work and helping other and raising any work-task concerns Monitor all emails and customer enquiries Scanning and matching of all POD’s (proof of delivery notes) Accurately file and archive all paperwork Retrieve PODs from customer portal ...

Field Service Engineer

Hiring Organisation
Dahlia Recruitment Ltd
Location
Manchester, North West, United Kingdom
Employment Type
Permanent
Salary
£55,000
Field Service Engineer - North West/Remote with travel - Competitive Salary + car or allowance + benefits Dahlia Recruitment - Life Sciences are working in partnership with a Global Healthcare company to recruit for an experienced Field Service Engineer as the enter an exciting and challenging growth period. Having … driving license and be willing to travel. Due to continuing growth and increasing demands within the UK market we looking to recruit a field service engineer with experience in Medical Devices to join the highly successful service team. SPECIFIC RESPONSIBILITIES & ACCOUNTABILITIES: Delivery of all technical service support ...

Service Delivery Manager

Hiring Organisation
Sellick Partnership
Location
North West London, London, United Kingdom
Employment Type
Permanent
Service Delivery Manager Permanent Location: North West, London based Salary: Competitive Negotiable Sellick Partnership is supporting a growing organisation providing maintenance, compliance and facilities services to social housing providers, public sector organisations and commercial clients. They are seeking an experienced Service Delivery Manager to lead the customer service and operational support teams. We are looking for a facilities management, property maintenance or a similar service-led environment to undertake this hands-on leadership role responsible for ensuring the smooth delivery of repairs, maintenance, servicing and project activities across both social housing and commercial contracts. ...

Customer Service & Operations Coordinator

Hiring Organisation
iO Associates
Location
Stockport, England, United Kingdom
Role: Customer Service & Operations Coordinator Salary: £26,000 to £28,000 per annum Location: Stockport Working Hours: Monday to Friday, 7.5 hours per day (between 08:00 - 17:30 on a 3-week rotating shift pattern: 08:00-16:30/08:30-17:00/… recruiting on behalf of an established technology and fleet solutions provider based in Stockport. They are seeking a proactive, highly organised Customer Service & Operations Coordinator to join their fast-paced operations team. This is a versatile role bridging customer support, operational scheduling, and partner liaison. You will ...

Technical Service Engineer

Hiring Organisation
WALLACE HIND SELECTION LIMITED
Location
Warrington, Cheshire, North West, United Kingdom
Employment Type
Permanent
Salary
£55,000
Technical or Scientific Service Engineer looking to concentrate your work within Manchester? Are you looking to do local site-based customer-facing work, while keeping an element of variety? Due to our rapid expansion, an opportunity has arisen for a Technical Service Engineer/Scientific Support Engineer … Assurance etc. LOCATION: Manchester COMMUTABLE LOCATIONS: Stockport, Salford, Sale, Bury, Oldham, Altrincham, Wilmslow, Rochdale, Bolton, Stalybridge, Cheadle, Warrington, Glossop, Stretford, Northwich. JOB DESCRIPTION: Field Service Engineer, Technical Service Engineer, Technical Support Engineer, Scientific Service Engineer - robotics, automation, pharmaceutical, life sciences, medical, biotechnology You will be our main ...

Technical Service Engineer

Hiring Organisation
WALLACE HIND SELECTION LIMITED
Location
Oldham, Greater Manchester, North West, United Kingdom
Employment Type
Permanent
Salary
£55,000
Technical or Scientific Service Engineer looking to concentrate your work within Manchester? Are you looking to do local site-based customer-facing work, while keeping an element of variety? Due to our rapid expansion, an opportunity has arisen for a Technical Service Engineer/Scientific Support Engineer … Assurance etc. LOCATION: Manchester COMMUTABLE LOCATIONS: Stockport, Salford, Sale, Bury, Oldham, Altrincham, Wilmslow, Rochdale, Bolton, Stalybridge, Cheadle, Warrington, Glossop, Stretford, Northwich. JOB DESCRIPTION: Field Service Engineer, Technical Service Engineer, Technical Support Engineer, Scientific Service Engineer - robotics, automation, pharmaceutical, life sciences, medical, biotechnology You will be our main ...

Team Manager

Hiring Organisation
EXL Service
Location
Manchester, North West, United Kingdom
Employment Type
Permanent
Smarter, connected homes are key to improving energy efficiency and accelerating Britains transition to a low-carbon economy. As a valued member of our Service Centre team, you will work closely with energy suppliers and distribution network operators, ensuring smart metering processes run smoothly and efficiently. Your contribution will … directly support the delivery of high-quality service and help shape a cleaner, more sustainable future for everyone. Summary of the role: The Team Manager plays a pivotal role in leading and developing a high-performing team, ensuring operational excellence and exceptional service delivery. This position requires strong ...

Customer Service & Website Administrator

Hiring Organisation
NowSkills
Location
Stockport, Greater Manchester, North West, United Kingdom
Employment Type
Permanent
Salary
£26,000
Completing a Business Analyst Level 4 apprenticeship with NowSkills, our client is looking for aCustomer Service & Website Administrator Job Purpose Achieve best practice in customer service Develop systems to ensure the efficient administration of Sales. Develop website and social media platforms To deputise in the absence … Sales Manager and the Supply Manager Key Responsibilities To support sales administration and customer service to ensure delivery and customer service systems are best practice. To develop website and its associated social media platforms. To benchmark other companies and methods to support development and maximize ...

Outpatients Receptionist

Hiring Organisation
Tameside and Glossop Integrated Care NHS Foundation Trust
Location
Ashton Under Lyne, OL6 9RW, United Kingdom
Salary
£25272.00
looking to recruit a reliable and enthusiastic individual to join our busy team in providing a professional and effective Reception and clerical service for the Trusts Outpatients Service. Computer literacy is essential as you will be expected to input and extract information from various Trust Patient Administrative Systems. Good … customer service skills are also essential within this role. Please note this role may require physical effort at times when preparing and managing patients Medical Records. Main duties of the job To provide an efficient Reception service maintaining a high level of accuracy and confidentiality ...