2 of 2 ServiceNow Jobs in Cumbria

determine root-cause Familiarity with IT service management processes such as Incident, Problem, and Change Management Experience using ticketing/service management tools (e.g. ServiceNow, Jira) Strong communication and stakeholder management skills Ability to work independently while collaborating across technical and business teams Desirable Skills Experience within Aerospace & Defence ...

variety of day-to-day technical issues across laptops, mobile devices, Windows and Microsoft applications. You'll also log and manage incidents through ServiceNow, escalate more complex issues to relevant support teams and help keep IT asset information up to date. What We're Looking For Previous experience within … laptops, memory, hard drives and smartphones Understanding of networking fundamentals Strong troubleshooting and problem-solving skills Confident communication and customer service skills Experience with ServiceNow would be beneficial Active Directory administration experience would be advantageous A positive attitude and willingness to learn Benefits £25,000 - £27,000 salary 23 days ...