1 of 1 Customer Experience Jobs in Cupar

programmes and online tutorials for ticketing portals. Assist the Ticketing Manager with product set-up, testing, and website user journey flows. Act as a key contact for Hospitality and Customer Services teams, providing guidance and escalation support. Lead reviews and enhancements of ticketing systems and processes, identifying opportunities for improvement. Maintain and improve documentation for internal stakeholders. About You … Experience working with systems, preferably ticketing or event systems. Knowledge of digital ticketing technologies. (Familiarity with Secutix or TixNGo are favoured) Proven ability to collaborate with internal and external stakeholders to deliver large-scale projects and system enhancements on time. Strong attention to detail, with a focus on data accuracy and customer experience. Excellent interpersonal and communication skills More ❯