experience. 3-5 years' hands-on experience in Microsoft 365 and Azure administration. Strong understanding of Active Directory, Azure AD/EntraID, and identity/access management. Experience in ITIL-based change and incident management processes. Skills & Certifications: M365 - MS-900 (Fundamentals) & MS-102 (Expert) Azure - AZ-900 (Fundamentals) & AZ-104 (Administrator Associate) Proficiency with ITSM tools such as ServiceNow. More ❯
support (essential) Strong communication and customer service skills Basic scripting knowledge (Python, PowerShell, JavaScript) Familiarity with IT support tools and processes Calm under pressure and good at problem-solving ITIL Foundation (preferred) Qualifications & Experience Degree in IT/Computer Science or equivalent (preferred) 2 years in application support or customer service (preferred) Junior developer experience a bonus Benefits Company pension More ❯
support (essential) · Strong communication and customer service skills · Basic scripting knowledge (Python, PowerShell, JavaScript) · Familiarity with IT support tools and processes · Calm under pressure and good at problem-solving · ITIL Foundation (preferred) Qualifications & Experience · Degree in IT/Computer Science or equivalent (preferred) · 2 years in application support or customer service (preferred) · Junior developer experience a bonus Benefits · Company pension More ❯
for further information. Person Specification Education and Training Essential Computer or related science degree or equivalent proven experience in ICT Networks. Evidence of continuing professional development IT InfrastructureLibrary (ITIL) v4 Foundation CompTIA Network+/Security+ Cisco CCNA Certification Desirable IT InfrastructureLibrary (ITIL) v4 Expert Level PRINCE2/Agile/Scrum Project Management Cisco CCNP Enterprise Certification AZ More ❯
IT security, data protection, and compliance frameworks . Experience working in highways, transportation, or infrastructure environments. Familiarity with cloud-based systems and mobile workforce solutions . IT certifications (e.g., ITIL, Microsoft, SQL) are an advantage. Inspiring : Champions curiosity and continuous improvement, role modelling change and managing risks to achieve project outcomes. Energising: Role models positive and energised project focussed attitudes More ❯
and stakeholder engagement ability. Knowledge of testing procedures and change management preferred. A solutions-focused mindset with the ability to break down silos and influence shared goals. Preferred Qualifications ITIL Foundation v3/v4 certification Who You Are Organised, proactive, and self-motivated. Thrive under pressure and capable of juggling multiple tasks. Curious, collaborative, and always looking for smarter ways More ❯
