2 of 2 Customer Experience Jobs in Derby

Web Analyst - Hybrid This is a leading name in the UK hospitality space undergoing a major digital and data transformation. With millions of customer touchpoints across web, app, and physical locations, they're investing heavily in building a best-in-class analytics function to better understand and optimise the full customer experience. The Role As Digital Analyst, you … ll sit at the intersection of digital and customer data-owning the analysis of online journeys across multiple platforms. You'll use GA4 to uncover actionable insights, while also blending online and offline datasets using SQL to drive deeper business intelligence across channels. It's a high-impact role with visibility across marketing, digital product, and data teams. Key … inform CRO, UX, and broader digital strategy Build dashboards and visual reports to communicate findings to stakeholders Partner with marketing, digital, and CRM teams to inform optimisation initiatives Skills & Experience Proven experience in digital analytics (GA4 or Adobe Analytics) Comfortable presenting insights to non-technical teams Experience with data visualisation tools (e.g., Looker Studio, Power BI) is More ❯

business-critical infrastructure solutions for over 25 years. Pedigree: Acquired by Databarracks in Dec 24 - award-winning, industry pioneer of IT resilience and continuity managed services Values: Obsessed with customer service. Team focussed. Innovation driven Your Background/Skills: Sales, Contract Renewals, Upselling, Crosselling, Client Relationship Management, Sales Strategy, Customer Success. Sectors: IT, Tech, SaaS, Cloud, Cyber, Managed … date. Hit (and Crush) Your Targets: Deliver results that speak for themselves! Consistently exceed monthly, quarterly, and annual quotas with your drive and determination. Inspire Advocacy & Referrals: Create amazing customer experiences that fuel glowing testimonials, success stories, and invaluable word-of-mouth referrals. Stay One Step Ahead: Keep a finger on the pulse of the market! Monitor competitor moves More ❯