2 of 2 Incident Management Jobs in Derby

level. Ensuring all actions are logged and managed via the IT helpdesk + visiting customer sites to complete IT service requests. System monitoring, error logging, fault-tracking + IT incident management to ensure maximum service availability. IT asset tracking, service provisioning + managing IT accounts for new starters/leavers. Technical Environment: Windows Server, Active Directory (AD), DHCP More ❯

Skills & Experience: Experience in IT Support/Helpdesk/Service Desk/Technical Support. Strong knowledge of Office 365, Windows 10/11, Intune, Azure Familiarity with ticketing/incident management systems would be an advantage Excellent troubleshooting and communication skills. Ability to work independently and as part of a team. A proactive, customer-focused approach Why apply More ❯