Senior IT Support Engineer
Derby, England, United Kingdom
Element Materials Technology
/partners Contribute to global strategy and policies associated with infrastructure, incident management and Service Desk Senior business escalation point for the business Key Skills Knowledge in the following areas: VMware Windows Server environments, from Server 2003 – 2019, including OS build, AD, DNS, DHCP and GP from design to … Intune/MS Defender Microsoft stack technologies such as MS SQL, SCCM and SCOM Antivirus technologies particularly MS defender ATP & Force point & MacAfee Further Skills and Qualifications required: Excellent analysis and problem solving skills, taking ownership of complex incidents ensuring these are resolved to the satisfaction of the … customer Possess excellent customer communication skills Experience of producing and updating technical documentation to a high standard Experienced working within ITIL framework particularly around change control Excellent attention to detail, organisational skills and problem solving skills Strong team player with first-rate written and verbal communication more »
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