4 of 4 Service Management Jobs in Derby

independent technology and services provider as a 2nd line IT support! Job Overview: This role involves providing 2nd line IT support, resolving incidents and service requests within SLA targets while supporting hardware, software, network, and infrastructure-related issues. The position also includes project support, software and hardware installations, ServiceNow … ticket management, and delivering excellent customer service across a Microsoft-based enterprise environment. Location: New Park Place, Derby, DE24 8DZ Contract: 01 Dec - 03 May Pay Rate: An hourly rate, in-scope IR35, of £14.90 PAYE) OR £19.33 per hour (via a Hays approved umbrella company). Hours ...

independent technology and services provider as a 2nd line IT support! Job Overview: This role involves providing 2nd line IT support, resolving incidents and service requests within SLA targets while supporting hardware, software, network, and infrastructure-related issues. The position also includes project support, software and hardware installations, ServiceNow … ticket management, and delivering excellent customer service across a Microsoft-based enterprise environment. Location: New Park Place, Derby, DE24 8DZ Contract: 01 Dec - 03 May Pay Rate: An hourly rate, in-scope IR35, of £14.90 PAYE) OR £19.33 per hour (via a Hays approved umbrella company). Hours ...

quickly understand business challenges, identify solutions and make things happen. Key Projects: CRM Integration: Lead the selection and implementation of a CRM and Quote Management System, ensuring effective integration with their ERP. AI Sales Order Automation: Oversee the integration of an AI-powered solution to automate customer order processing … reduce manual input. Accounts Payable Automation: Assess and deliver opportunities to automate AP matching and integrate with their ERP. Field Service Management: Lead the implementation of Team Leaf, consolidating existing applications and integrating field operations with SYSPRO financials. Key Responsibilities: Manage multiple concurrent ERP and systems integration projects ...

quickly understand business challenges, identify solutions and make things happen. Key Projects: CRM Integration: Lead the selection and implementation of a CRM and Quote Management System, ensuring effective integration with their ERP. AI Sales Order Automation: Oversee the integration of an AI-powered solution to automate customer order processing … reduce manual input. Accounts Payable Automation: Assess and deliver opportunities to automate AP matching and integrate with their ERP. Field Service Management: Lead the implementation of Team Leaf, consolidating existing applications and integrating field operations with SYSPRO financials. Key Responsibilities: Manage multiple concurrent ERP and systems integration projects ...