3 of 3 Service Management Jobs in Derby

Service Architect When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. Come and join the Littlefish team! Work location: Remote Salary: Up to £80,000 Plus a lucrative commission structure Must be eligible for SC Clearance (Must … creative, passionate, energetic, friendly people- we would love to hear from you. The role and what youll be getting up to on a day to day basis: As a Service Architect, youll play a pivotal role in supporting the sales process, ensuring the integrity of managed service solutions, and driving both new business and customer retention. Youll bridge … technical and operational expertise, working closely with subject matter experts to deliver solutions that truly align with client needs and Littlefishs operational strengths. You will: Lead the alignment of service solutions with customer requirements Build virtual bid teams, allocating workload across experts Collaborate to develop integrated, innovative, and cost-effective solutions Assess and manage requirements, risks, and third-party More ❯

Job Title: Service Delivery Manager – Key Account (IT Services) Location: Derby (Hybrid, 3 days on-site per week) Salary: £65-£70k, plus performance-based incentives About the Role We’re seeking an experienced Senior Service Delivery Account Manager to take accountability for a flagship customer account within the engineering and manufacturing sector. The role involves managing a high … who thrives on ownership, collaboration, and stakeholder engagement within large-scale IT environments. Key Responsibilities Act as the primary point of contact and escalation for the client, overseeing all service delivery activities for the account. Build and maintain strong working relationships with senior business and IT stakeholders. Ensure the effective delivery of IT services, projects, and ongoing support aligned … business needs. Partner with the Programme Manager to coordinate the delivery of IT projects into the business, ensuring timelines, budgets, and quality expectations are met. Monitor and report on service performance, proactively addressing any issues or risks. Identify and develop opportunities for service improvements and expanded engagement across the account. Lead regular service reviews, reporting on SLAs More ❯

and operational teams deliver high-quality patient care. You'll provide technical support to users, resolving faults promptly and maintaining equipment using current operating systems, deployment tools, and patch management systems. A key part of the role involves supporting devices and applications linked to the Trust's Electronic Patient Record (EPR) programme, working closely with teams to ensure smooth … integration and minimal disruption. Other duties include packaging and deploying applications, testing updates, maintaining service records, liaising with suppliers, and performing routine infrastructure tasks like tape changes and system monitoring. You'll also contribute to ICT projects and broader service improvements. Please note this is a 12 month Fixed term contract and a full UK driving licence is … faults promptly and to agreed standards across both main and remote sites. Install, configure, and maintain IT equipment using the Trust's current operating systems, deployment tools, and patch management systems, ensuring compliance with safety and technical standards. Support the deployment and maintenance of devices and applications related to the Trust's Electronic Patient Record (EPR) programme, ensuring effective More ❯