Knowledge Data and Systems Specialist
- Hiring Organisation
- Capital One UK
- Location
- Chaddesden, Derbyshire, UK
- Employment Type
- Full-time
managing user profiles, system permissions, and system health to maintain the day-to-day integrity of the knowledge platform. Including supporting and resolving events / incidents.Technical Implementation Assistance: Support the implementation of new platform features, configure new content templates following established guides, and assist with managing integration.Access Control Administration … Administer user access roles and permissions according to defined rules to control content visibility and manage content creation / editing rights within the platform.Search Optimisation Support: Assist with routine audits of search functionality, updating elements like synonyms and search boosting rules as instructed to improve basic search result relevance.Documentation ...