leading brands. Reporting to the Service Support Manager, you will play a vital role in supporting customers with Hardware Break/Fix, Grading Services, and device support (Apple, Android, Windows) , ensuring customers receive a seamless, professional, and efficient service. What You’ll Do: Manage Incidents and Requests from new, existing, and onboarding customers regarding their Apple, Android, and Windows … to customers on timescales, next steps and any relevant updates. Coordinate courier shipments for replacement hardware, loan stock, and new stock orders. Provide basic troubleshooting support on Apple and Windows devices. Work closely with internal teams to ensure smooth operations and timely resolution. Ensure queries are resolved within agreed Service Level Agreements (SLAs). The Successful Candidate Will Have... More ❯
What will you be doing? You will be the first port of call for the companies users when having technical issues, this requires you to have an understanding of Windows OS, O365, Active Directory and other IT Support queries relating to Hardware and Software. The client uses a bespoke system that they will bring you up to speed on … so a willingness to learn quickly is essential. What you need. Experience of a Service Desk environment. Good skills with IT support in general. Windows OS Active Directory O365 (preferred) A solid understanding of network and network troubleshooting (preferred) Good communication skills. Be able to get to site. UK citizenship. To apply. Please either apply through this advert or … this role, you give express consent for us to process and submit (subject to required skills) your application to our client in conjunction with this vacancy only. KEY SKILLS - Windows, First Line, O365, Communication, Active Directory More ❯
SC Cleared Infrastructure Consultant (Inside IR35) We're hiring an SC Cleared Infrastructure Consultant to deliver a critical Windows server project. This role is for a hands-on expert who can lead the full project lifecycle, from auditing and design to implementation. You'll be responsible for upgrading Active Directory and other core services from Windows Server …/2008 to Windows Server 2022 click apply for full job details More ❯
Alfreton, Derbyshire, East Midlands, United Kingdom
Baltic Apprenticeships
Ready to take your first step into the world of data? At Vintage Windows Ltd, we dont just make windows, doors and conservatories we create opportunities for people like you to learn, grow and succeed. As our Data Apprentice, youll discover how to collect, understand and use data to make a real difference in the business from tracking More ❯
