1 to 25 of 46 Customer Service Jobs in Devon

Experienced administrator required for Service Improvement Coordinator role in Exeter, EX5. This is a full time, 3 month FTC (with possibility of extension), hybrid role. £13.49 per hour Monday Friday, 37 hours per week 2 or 3 days per week in the Exeter office, work from home on other … so there is a possibility that it will become permanent after the 3 month trial period About the role Providing administration support to the Service Improvement team. Monitor and respond to email queries Accessing multiple systems to resolve, or support resolution of issues. Coordinate and manage customer compensation …/evidence packs for complaints. Manage, review and action outstanding actions after complaint closure and ensure compliance to timescales. Regularly provide reports to the Service Improvement team on business processes such as deadlines to review generic cases, complaint reminders and responses. The right candidate Previous experience in high volume more »

Role: Asset Maintenance Solutions Field Service Engineer Contract: Permanent Location: Torquay As a Briggs Asset Maintenance Solutions Field Service Engineer, you will be responsible for. Adhering to safety guidelines set and all policies set out by customers and Briggs Equipment The service and maintenance of Diesel, Petrol … and Electrically powered Small Plant, Agricultural and Ground Care Equipment This will involve attending Breakdowns, Fault Finding and completing planned Preventative Maintenance Ensuring customer service is kept to a high level and any queries are addressed Complete job activity electronically and ensure all required parts to complete tasks … are ordered Ensuring the company vehicle is maintained to a high standard and has the correct parts stock Ensuring customer relationship are maintained and developed through high standards of service As an Asset Maintenance Solutions Field Service Engineer you will demonstrate; Relevant technical qualification Previous experience within more »

phone or tablet Submitting daily timesheets and job cards Accurately ordering your parts and working closely with the parts department Working closely with the service supervisor Carrying out inspections and repairs of machines at our depot as required - in conformance with manufacturers specification and any regulations affecting their use … electronic diagnostic equipment Experience working on JCB Loadalls would be advantageous The ability to prioritise tasks and work well in a busy environment Great customer service skills and the ability to build rapport with our customers Good IT skills A flexible and positive outlook with an outgoing approach … more p/hour through our appraisal program Average holiday pay to reflect overtime worked 30 days annual leave, increasing with length of service up to a total of 35 days The option to buy/sell up to 5 days annual leave per year Company van which can more »

Role: Asset Maintenance Solutions Field Service Engineer Contract: Permanent Location: Barnstable, North Devon As a Briggs Asset Maintenance Solutions Field Service Engineer, you will be responsible for. Adhering to safety guidelines set and all policies set out by customers and Briggs Equipment The service and maintenance of … Petrol and Electrically powered Small Plant, Agricultural and Ground Care Equipment This will involve attending Breakdowns, Fault Finding and completing planned Preventative Maintenance Ensuring customer service is kept to a high level and any queries are addressed Complete job activity electronically and ensure all required parts to complete … tasks are ordered Ensuring the company vehicle is maintained to a high standard and has the correct parts stock Ensuring customer relationship are maintained and developed through high standards of service As an Asset Maintenance Solutions Field Service Engineer you will demonstrate; Relevant technical qualification Previous experience more »

Supporting Microsoft Office and Outlook 365 Using Powershell for Microsoft365 administration Device management of both Windows and iOS using Intune. Dynamics 365 Sales/Customer Service/Marketing The candidate must be prepared to travel within Europe Work independently whilst being part of a global team. Salary/ more »

IT Service Desk Analyst Cullompton Do you have experience of 1 st/2 nd Line IT Support? Are you passionate about great customer service? If YES then we want you! The position involves: Being part of a Service Desk team, resolving reported incidents and fulfilling … first and second line IT service requests on behalf of users based at multiple sites across the UK. Supporting and troubleshooting a wide variety of IT services and systems including line-of-business applications across Warehouse Management, Transport Management and Back Office. Supporting and deploying a range of IT … telephone, email and through our ITSM tool. Ensuring that all tickets are logged, prioritised and dealt with in line with agreed SLAs. Applying a customer-focused approach; taking ownership of tickets, keeping users informed of progress, understanding the business impact, seeking feedback and always striving to improve. Taking part more »

career, looking to retrain or to start a new one ? If you do not have experience but have always wanted to learn more about Customer Service processes or help your business knowledge grow, then this is the opportunity for you! The Role: This is a general administration role … and database maintenance. An administrator may perform duties that are broad and varied in line with GDPR. We have various roles The candidate: Previous customer service experience desirable but not essential Happy to work independently, as well as in a team in fast paced environment Excellent communication skills … team. As one of the leading rental companies in the UK, we owe our success to a comprehensive fleet and a commitment to excellent customer service. With our growth comes exciting opportunities to become part of our family business, where our people remain at the heart of everything we more »

/Sales Executive/Technical Sales Advisor shall be responsible for technical advice, generating quotations, order processing, expediting, documentation, proposals and other aspects of customer service within the fluid power sector such as valves, compressors, vacuum systems, Pumps, power tools, motors, MRO, automation, robotics, pneumatics, hydraulics or similar … mechanical engineering products. The Sales Advisor/Sales Executive/Technical Sales Advisor will ideally have a technical aptitude and/or customer service/sales background, determination, enthusiasm, and motivation to succeed with a reputable engineering company. Full product training is provided. Package … motors, MRO, automation, robotics, pneumatics, hydraulics or similar mechanical engineering products. Provide technical support and cover to other Sales Engineers and all aspects of Customer services - e.g. order processing, expediting, documentation etc. Learn all aspects of administration which includes order processing, invoicing, and checking order confirmations for the team. more »

The Opportunity: As a QuotesAdvisor within this hugely successful distributor of quality goods,you will be working within a small team managing multiple incoming customer enquiries via phone and e-mail requesting calculations and quotes for one-off and large orders. Using your advanced Customer Service skills … your ability to investigate using the internet, and your ability to maintain a proactive approach to customer orders through the sales process, you will love working in this busy environment with a real 'buzz' and positive vibe. The Role: Receive all incoming correspondence regarding customers and prospective customers quotes … collate all required information (e.g. check stock, calculate order values) to enable the accurate and timely production of quotes. Provide an excellent standard of customer service and reliable information to customers to generate new and repeat orders. Gatherthe required information to produce quotes and effectively secure orders. Accurately more »

management and project management Manage appointments, schedules and time by effective planning of calls, travel and meetings Maintain flexibility to ensure reactiveness to meet customer needs Represent MGF and be an ambassador at events, exhibitions and presentations The core requirements for this role are: Experience within the construction hire … sales commission will be offered to the right candidate Option to purchase additional days of annual leave Additional annual leave awarded to recognise long-service Pension Scheme Life Assurance Opportunities for training, development, and career progression Award and recognition initiatives Discretionary bonus scheme based on business performance Security of … company specialising in the supply of excavation support equipment to the construction industry through hire and sale. Our strategy is to provide a comprehensive service to our customers. This is achieved through continuous investment in our products, infrastructure, processes, and people to achieve long term sustainable growth. Employing over more »

We're looking for an exceptional Service Delivery Manager to help us make a difference to our planet. As our Service Delivery Manager, the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part of the … inclusivity make us greater We keep evolving - pushing boundaries to make tomorrow better for our customers Your world of expertise We're recruiting a Service Delivery Manager (SDM) to work closely with the Met Office Data Provisioning Team. This includes overseeing the delivery of data through Weather DataHub (a … evolve our operational services is key to the future data offer. Your key duties Being responsible for the set up and production of all customer services and managing the day-to-day delivery of these services to customers to meet business, compliance and timeliness requirements. This will include ensuring more »

We are seeking an experienced Administrator/Coordinator to join Service Improvement team at the Exeter Office. This position offers £13.49 per hour and operates on a hybrid schedule, requiring 2-3 days per week in the office. The role is full-time, 37 hours per week, and is … initially a temporary contract until September 2024, with potential for a permanent position. Key Responsibilities: Coordinate and manage customer compensation payments efficiently and on time. Review and address outstanding actions post-complaint closure, ensuring compliance with timelines. Support the team in meeting regulatory requirements related to complaints. Resolve customer inquiries and keep them informed of the next steps. Regularly provide the Service Improvement team with reports on critical business processes, including deadlines, complaint reminders, and responses. Collaborate with colleagues and customers to identify and implement service improvements. Use multiple systems to resolve or support the resolution more »

Service Coordinator £28,000 - £33,000 + Training + Career Development + Bonus Scheme Exeter (Office based position) On offer is the opportunity to join a manufacturer of materials handling solutions who are looking for an ambitious person to come on board and join the service coordinator. Required … is a Service Coordinator who will be responsible for working alongside the customer service teams to offer top quality service to customers on a day to day basis. Roles and Responsibilities * Responding to customers and delivering support that is needed * Communication with customers and engineers * Being … the point of contact for large and small accounts * Making sure the organisational customer service targets are set Skills, Qualifications and Experience * Service coordination experience (Preferred) * Excellent organisation and high level of detail * Time management * Multi-tasking skills * Good communicator and can build relationships Package and Benefits more »

you will be expected to attend the Trust HQ in Exeter. What you'll need to succeed Previous strong administrator experience Driving licence Good customer service experience Good IT Skills Experience of using Apple products What you'll get in return 4 months of work Pension contribution Holiday more »

inclusive of bank holidays). Your benefits package includes a company sponsored pension scheme, private medical & dental insurance, a 24/7 online GP service, life assurance and a fully comprehensive employee assistance programme. Youll also have access to our MyBenefits platform offering a variety of high street discounts … succeed at GXO: Previous experience in a Transport environment with some experience of WMS systems Knowledge and experience with Transport Compliance is desirable Excellent customer service skills An ability to grow alongside and develop within a small but dynamic team Strong knowledge of Health and Safety regulations We more »

Job summary Join our team! Could you be our next Service Administrator? An exciting fixed term/secondment opportunity has arisen for a full time Service Administrator to work as part of an established Administration team in Gastroenterology, based in Bowmoor House, Wonford site. The key aspects of … the role to include: Providing excellent customer care. Hospital visits can be stressful and daunting, so you will be a great communicator with strong customer service skills to put our patients at ease, treating them with tact and empathy Ensuring all administrative processes and enquiries are dealt … on the Job Description and Responsibilities please click the link below. More detail about the role We are looking for an enthusiastic and motivated Service Administrator to join the Gastroenterology team. We can offer a busy and varied role within a vibrant and supportive team. Our teams are made more »

an Infrastructure Engineer, you will address and resolve a wide range of hardware, software and network-related issues, to ensure a high level of customer service at all times. The role is a 2-year fixed-term contract Infrastructure Engineer responsibilities include: - Deploy and configure infrastructure components, including more »

technology vendors including HP, Cisco, NetApp, Microsoft, and VMWare to deliver market leading technology solutions which enable organisations to increase their business efficiency, improve customer service and reduce business costs. What you'll be doing Reporting to the 2nd Line Team Manager, you'll form part of a … with customers to ensure their ICT Infrastructure operates at the optimum capacity and with minimum disruption to service. Whilst this role will involve attending customer site (3-4 pre-arranged visits/week) , we work from our offices in Exeter Tues - Thursday, and from home on Monday's and … Tasks will include: Providing a technical escalation point for 1st line team members and ensuring technical escalations to 3rd Line are informative and precise. Customer site visits (PC Installs/switch installs/internet line switch overs/new printers etc) Responding to escalated, complex and high impact issues more »

They are a prominent global entity in the information and communications technology solutions and services sector. As a Network Engineer, you will assist our customer in supporting their secure operational network, managing and resolving incidents on secure military systems. Job Title: Senior Cisco Network Engineer Location: Plymouth, UK Job … solutions. Ensure dependable and experienced support to maintain live systems. Collaborate with remotely based support resources to address and resolve issues. Deliver high-quality customer service by managing and resolving complex network issues. Benefits: 25 days of annual leave along with public holidays (3 flexible) Double matching contributions more »

role in the business, specifically designed to support their thriving current clients with new projects, selling the right solutions. The role sits alongside the Customer Success Team, taking on inbound leads from their relationship building and jumping on opportunities as they arise. This role has been implemented to bring … business. A prime opportunity for someone ambitious, driven and willing to go above and beyond to shape their career.... The role Work alongside the Customer Success team, identifying potential upcoming projects with existing accounts. Taking on complex IT projects to get the sale over the line. Developing your knowledge … Development Director, gaining training and development, providing you with guidance on best practices, quotes/proposals, management of projects etc. Attend meetings alongside the Customer Success team when a new opportunity has been identified or looks like there could be in the pipeline. Attend networking events on behalf of more »

clients on their paid media campaigns – focusing on Paid Search and Paid Social, but also Amazon and Programmatic. Responsible for ensuring a high- level customer service and best practice in PPC account management, you will be a role model for excellence within the agency. You’ll be deeply more »

The Opportunity: As a QuotesAdvisor within this hugely successful distributor of quality goods,you will be working within a small team managing multiple incoming customer enquiries via phone and e-mail requesting calculations and quotes for one-off and large orders. Using your advanced Customer Service skills more »

out of either our Exeter or Ledbury office, with a hybrid working arrangement of 60% office and 40% home working. Responsible for providing exceptional customer service and technical support, the Tier 2 NOC Engineer will respond to customer inquiries, resolve technical issues, and ensure the smooth operation … supporting Layer 2 and Layer 3 services on GPON and XGS PON access networks, Juniper core network, BNG, and firewall infrastructure. Key responsibilities encompass customer support, technical troubleshooting, incident management, and network configuration. Skills & Experience Required Experience: 3+ years in an engineering and/or network support role with … supplier interaction/management. Education: Higher education graduate in IT, networking, computing, electrical/electronic engineering. Customer Service: Previous experience in customer service or technical support, preferably in telecommunications. Technical Aptitude: Strong ability to troubleshoot network connectivity, hardware, and software issues. Communication Skills: Excellent verbal and more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for qualified Dual Fuel/Smart Metering Engineers. Typical earnings across the year are between … Required qualifications: - MET1 Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Dual Fuel Engineer to join their growing more »

As a Customer Experience Specialist Service Advisor Apprentice apprentice, you will develop first-class customer service skills including understanding customer needs and business needs, critically evaluating customer service levels and implementing changes to improve the customer journey and using appropriate resources and … technology. Role The role of a Customer Experience Specialist Service Advisor Apprentice expert: Understanding your customers and the business Developing knowledge of relevant regulations and legislation Using appropriate resources and technology to meet the needs of customers Keeping up to date with the most recent product information Resolving … challenges Understanding the extended customer journey Understanding how to apply different skills and behaviours in various different situations Developing insights into customer behaviour including influencing factors such as loyalty, emotion and culture Apply knowledge and skills to find solutions to complex challenges Analyse service levels and develop more »