20 of 20 Service Delivery Jobs in Devon

Farnborough delivers critical boundary security and managed services protecting UK defence networks at the organisation perimeter. About the Role The Boundary Managed Service Lead oversees the design, implementation and ongoing management of boundary security and managed services protecting defence organisations' network perimeters. You will manage boundary security operations, lead … service delivery teams, ensure SLA compliance, and maintain the security posture of critical defence network boundaries. This role requires deep expertise in boundary security technologies, managed service delivery and defence security protocols. Key Responsibilities Boundary Service Management & Delivery Oversee end-to-end boundary managed ...

reliable and effective IT support. The Role As a Deskside Analyst, you will act as the primary escalation point for complex IT incidents and service requests that cannot be resolved by the Service Desk. Working both remotely and on-site, you will provide advanced technical support, perform detailed … diagnostics, and ensure issues are resolved efficiently and effectively. You will play a key role in maintaining service reliability, supporting business-critical systems, and delivering a high-quality user experience while adhering to ITIL best practices. Key Responsibilities Act as the main technical escalation point for complex IT incidents ...

Contract Manager An excellent opportunity for an experienced contract and supplier management professional to manage ICT suppliers, commercial performance, service delivery, risk and continuous improvement within a major transformation environment. If youve also worked in the following roles, wed also like to hear from you: Supplier Relationship Manager … commercial management experience. As a Contract Manager you will manage a portfolio of ICT suppliers and contracts, ensuring value for money, quality services and delivery against KPIs, SLAs and contractual commitments. The Contract Manager will build strategic supplier partnerships, resolve issues, manage risk and support business and transformation objectives ...

across multiple technical disciplines. Able to switch between technologies and priorities depending on the situation. Proactive in identifying opportunities to improve systems, processes and service delivery. Comfortable working independently while contributing effectively within a small IT team. Experience Required Ideally, you will have at least two years' experience ...

Role: 111 Contact Centre Team Manager £34,188 per annum We are seeking an experienced and proactive Operational Team Manager to oversee real-time service delivery within our busy Integrated Urgent Care (IUC) contact centre. Leading a multidisciplinary team of Health Advisors and Clinical Advisors, you will … achieved in a fast-paced, patient-focused environment. As a key operational leader, you will monitor demand, manage workforce deployment, and respond to changing service requirements throughout the day to maintain service continuity and performance. Working closely with Team Managers, Continuous Quality Improvement (CQI) teams, and national operational ...

role: Support the administration, optimisation, and continuous improvement of payroll and workforce management systems to ensure data accuracy, system efficiency, and excellent service delivery across the business. Work closely with Payroll, HR, Finance, and operational stakeholders to maximise the effectiveness of key systems including Zellis Payroll, UKG Workforce … data extraction techniques. Experience supporting business change and continuous improvement initiatives. Benefits: Competitive salary Pension scheme Employee discount Cycle to Work scheme Long service awards Career development opportunities within a growing national business If you're looking to combine your payroll systems knowledge with data analysis and process improvement ...

information below. Job Description: Overview of Business Area/Job Description: The DXC (Ent Serv UK Limited), AMPA Programme is responsible for the continued delivery and future growth of the Advanced Mission Planning Aid (AMPA) and associated products. Used widely within the RAF and various foreign Air Forces, AMPA … based role supporting the AMPA programme and specifically fulfilling contractual requirements. A Systems Engineer undertaking the System Administration role provides computing facilities to the delivery team and maintains those facilities to meet AMPA project needs. They are responsible for providing a Project Support Environment that meets the specification defined ...

Docucare DCA printers. Supply paper according to a schedule and as requested. Troubleshoot and promptly resolve technical issues. Collaborate with team members to enhance service delivery and client satisfaction. Maintain detailed documentation of service requests and resolutions. Who You Are: Tech-Savvy: You have a strong understanding ...

root cause remediation across all regions and products.You will drive a step-change in operational maturity—moving from reactive incident handling to proactive service resilience. This includes building a high-performing global NOC, embedding robust problem management practices, and leveraging data and automation to reduce incident frequency and impact.This … incidents and known errorsService Stability & Risk ReductionIdentify systemic risks, single points of failure, and operational weaknessesDefine and implement mitigation strategies across teams and platformsImprove service reliability, uptime, and customer impact metricsData, Automation & AILeverage data and analytics to identify incident trends and operational insightsIntroduce automation and AI-driven capabilities ...

This role will be a 12 month contract, paying between £500 - £530/Day Inside IR35. This role is inside IR35 - Due to the service of the role it will now be based on an Umbrella solution. Configuring products on the Vortex platform * Using languages such as Handlebars.js/… Moustache.js (product template logic) and Typst (product output layouts) * Supporting the onboarding journey of these products by collaborating with stakeholder including Product Managers and Service Delivery Managers * Reconfiguring these products once they have been onboarded * Manage Changes, Incidents and Problems using ServiceNow * Being a member of a multi ...

ensure seamless usage. Key Responsibilities Configure Vortex products using template logic (Handlebars.js/Moustache.js) and layout languages (Typst). Collaborate with Product and Service Delivery Managers to onboard data products. Execute necessary product reconfigurations post-onboarding. Work collaboratively within the team. Manage Changes, Incidents, and Problems via ServiceNow. … users. Assist with testing, verification, and feedback on Vortex system functionality. General Skill Requirements Configuration Management: Maintain secure application configurations and accurate documentation. Service Availability and Capacity Management: Oversee components to meet business requirements and KPIs. Change Management: Implement authorized change requests and follow control workflows under guidance. Continual ...

skills, with confidence engaging senior legal professionals.A genuine interest in legal technology, AI and workflow transformation, with curiosity about how technology can improve legal service delivery.Excellent relationship-building skills and the ability to influence, collaborate and drive change across multiple stakeholders.Success in this RoleSuccessful Legal Engineers help customers redesign ...

ideally Moodle) Excellent problem-solving skills Excellent team working skills An eye for detail Be motivated by a passion for quality and impeccable service delivery Excellent levels of written and verbal communication Ability to rapidly build and maintain relationships Excellent skills in both organisation and prioritisation The post … managing e-learning materials. Other duties will include: Maintaining and updating existing digital content. Contribute ideas to the progression of MLA College’s delivery of e-learning materials, and helping to implement these. Demonstrate a commitment to continued personal development. Additional Notes The successful candidate must be legally entitled ...

Contract Manager An excellent opportunity for an experienced contract and supplier management professional to manage ICT suppliers, commercial performance, service delivery, risk and continuous improvement within a major transformation environment. If youve also worked in the following roles, wed also like to hear from you: Supplier Relationship Manager ...

user experience of Digital Workplace services across all UK sites, including manufacturing facilities, laboratories, warehouses, and head office locations.This role ensures operational stability and service consistency in highly diverse, regulated environments while translating global workplace standards into effective local execution. Acting as the UK authority for workplace services … regional business leadership.This position reports to the Director Workplace Services EMEA, part of the Infrastructure and Operations team.What you will do:Own Digital Workplace service outcomes across all UK sites, ensuring high service reliability, strong user experience, and consistent delivery against agreed performance measures.Lead and govern Site ...

strategies. * Design and implement security controls to mitigate threats and vulnerabilities across infrastructure, platforms and services. * Work closely with architects, technical leads, suppliers and delivery teams to deliver secure, resilient technology solutions. * Develop capability across engineering teams through mentoring, coaching and technical leadership. * Support the successful delivery … technology transformation programmes. * Champion modern engineering practices, continuous improvement and industry best practice. * Build strong relationships across the organisation to support secure and effective service delivery. Essential Skills for the Lead Infrastructure Specialist: * Degree-level qualification in Information Technology (or related discipline) or significant equivalent industry experience. * Advanced expertise ...

public sector environment. This is a strategic leadership role, ideal for someone with a strong background in cyber security operations, incident response, and SOC service delivery. Key Responsibilities Lead and manage an established Security Operations Centre (SOC) Develop and deliver the SOC strategy and operational roadmap Oversee incident management … effective security monitoring and threat intelligence capabilities Hands-on experience managing cyber security tools and technologies Experience working with external vendors and Managed Security Service Providers (MSSPs) Desirable CISSP, CISM or equivalent cyber security certification Cloud security experience (AWS and/or Azure) ITIL Foundation or equivalent Details Remote ...

efficiency and reduce manual effort, and supporting the implementation of new systems and services. Youll also collaborate with colleagues across departments to maintain high service standards and continuously enhance service delivery. Main duties of the job For more detail about the main duties of this role, please … solving, and the ability to communicate clearly with both technical and non-technical stakeholders, along with a practical approach to using automation to improve service delivery. Please see the Job description for more information. Working Pattern: 37.5hrs per weeks Monday to Friday between 8am and 5:30pm, there ...

heart of our operation, the Control Room plays a critical role in monitoring performance, responding to live operational activity, and ensuring consistent service delivery. This is a great opportunity to join a fast-paced, structured environment where teamwork, accuracy, and real-time decision-making are key. We are looking … maintaining a safe and efficient operation. What You'll Be Doing Monitoring and interpreting real-time operational data Supporting effective decision-making to maintain service continuity Communicating clearly with operational teams and stakeholders Managing multiple tasks in a fast-moving environment Identifying risks and supporting performance improvements Shift Pattern ...

wastewater services that keep our communities flowing. Collaboration Across Teams : Work closely with operational teams, IT, and third-party contractors to ensure smooth project delivery, from capital investment to day-to-day operational support. Continuous Improvement : From diagnostics to optimising control strategies, you'll be helping us streamline … Perks of Joining Us: Exciting Challenges : Every day brings a new technical challenge, from solving complex issues in live OT systems to improving overall service delivery. A Career That Grows with You : Develop your skills and progress through structured training and continuous professional development. Making a Real Impact : Play ...