Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Met Office
We're looking for an exceptional ServiceDelivery Manager to help us make a difference to our planet. As our ServiceDelivery Manager, the job may be suitable for hybrid working, which is where an employee works part of the week in the office and part … inclusivity make us greater We keep evolving - pushing boundaries to make tomorrow better for our customers Your world of expertise We're recruiting a ServiceDelivery Manager (SDM) to work closely with the Met Office Data Provisioning Team. This includes overseeing the delivery of data through Weather … DataHub (a website which offers access to customisable weather data via API) and other delivery systems for observed and forecast data. You will also be responsible for ensuring data is provided to our customers as part of our commitments to the World Meteorological Organisation (WMO). Enabling data deliverymore »
Exeter, Devon, South West, United Kingdom Hybrid / WFH Options
Cognizant
Service Owner Remote role with visits to client site in Exeter around 1 to 2 times every fortnight. Job Description A service owner is accountable for the quality of their service. They adopt a portfolio view, managing end-to-end services, which include multiple products and channels. The … service owner is accountable to ensure the appropriate levels of servicedelivery, financial spend and continuous improvement At this role level, you will: Operate at scale and provide the connection between multidisciplinary business areas and stakeholders. Ensure the necessary business processes are followed. Participate in the governance … of the service, including acting as a point of escalation for the delivery teams. Qwn the budget and allocate funding to areas of the service based on your decisions about priorities. Communicate the benefits and performance of your service. Be responsible for the successful operation and continuous more »
Exeter, Devon, United Kingdom Hybrid / WFH Options
Confidential
Service Owner Remote role with visits to client site in Exeter around 1 to 2 times every fortnight. Job Description A service owner is accountable for the quality of their service. They adopt a portfolio view, managing end-to-end services, which include multiple products and channels. The … service owner is accountable to ensure the appropriate levels of servicedelivery, financial spend and continuous... more »
Royal Devon University Healthcare NHS Foundation Trust
Job summary The South West Genomic Medicine Service Alliance (SW GMSA) works with partners across the South West to ensure the successful delivery of NHS Englands national genomic strategy. This will ensure equity of access for patients and their families in the South West to a consistent, high … quality genomic medicine service centred around personalised healthcare. You will manage several projects for the SW GMSA. These projects require service change across the South West and may focus on service development, research, education, or other discreet projects centred around providing a genomic medicine service. This will … will need to report on progress to a range of formal meetings. You will be an advocate for the SW GMSA culture of continual service improvement. The post will be based in Exeter at the Royal Devon University Healthcare NHS Foundation Trust and can accommodate a combination of office more »
Plymouth, England, United Kingdom Hybrid / WFH Options
Delt Shared Services Ltd
journey! Key Responsibilities: Leadership and Team Management: Lead and manage the Modern Workplace Team, providing direction, coaching, and fostering a culture of continuous improvement. ServiceDelivery: Ensure the Modern Workplace team meets service specifications and delivers high customer satisfaction. Budget Management: Build and manage the annual zero … external stakeholders to manage risks and issues effectively. Technical Guidance: Provide specialist technical guidance in a complex, multi-platform environment. Operational Excellence: Drive continuous service improvement and operational efficiency. Policy Adherence: Follow and develop corporate processes and procedures, ensuring technical documentation is accurate and current. Customer Focus: Build and … experience building positive team culture and relationships with stakeholders. Proficiency in translating technical concepts to non-technical stakeholders. Experience managing IT budgets and building service strategies. Knowledge of ITIL practices and experience in managing SLA and KPI. Experience in end-user computing and modern workforce environments. This is a more »
our backend management technologies. We will shortly be deploying modern end-user devices across our workforce of 4,500 colleagues, building a modern IT ServiceDelivery capability and forging great relationships with our customers, who are at the forefront of everything we do. Our vacancies We have a … infrastructure team and will establish five pods, each dedicated to either platform engineering or infrastructure operations, with a strong emphasis on automation and self-service opportunities. We have almost completed the migration of all datacentre services to the cloud, giving our team significant opportunities to guide, contribute, and deliver more »
Job summary The post holder will be required to work independently, but under the guidance and supervision of the Service Line Management Team and Skin Cancer Nurse Specialist Team to set up this exciting new role to navigate patients through the new Skin Faster diagnostic Cancer Pathway. They will … Policies and procedures. To co-ordinate appropriate investigations required, signpost patients to appropriate support and assist with 'Making every Contact Count' to ensure the delivery of patient care is of the highest standard and those patients and their families are treated with dignity and respect. To utilise iPM/… anxiety and where patients may be highly distressed. Following up and tracking results and acting on results in a timely, appropriate manner. Support the delivery of patient education using Making every Contact Count with specific focus on smoking/alcohol cessation. Provide basic advice and refer on or signpost more »
ICT environment and contribute to Business as Usual (BAU). Lead or participate in multidisciplinary teams to identify and make improvements to Strata’s servicedelivery and performance. Maintain up-to-date knowledge of infrastructure technologies, products, legislation, and best practices, providing advice and recommendations to Strata leaders. … Supervise external contractors and provide coaching and training to colleagues, while also contributing to the Service Improvement Plan. The requirements Demonstrated experience with digital communication and network technologies. Knowledge of the latest IT technologies that can be integrated to deliver a world-class IT Infrastructure. Understanding of modern architecture more »
The Health Informatics Service are looking for two technical apprentices to work in the IT Operations Department. The department has 6 teams supporting Desktop, Server, Networks, Telephony, Cyber Security and Service Desk. The role will be to support the IT Operations teams in all aspects of service delivery. Role JOB PURPOSE To support the IT Operations teams in all aspects of relevant service delivery. To assist in maintaining a high standard of customer service to the South Devon Health Community. To support the IT Operations teams in the day to day running and delivery … the role. Support and assist the IT Operations teams on a day-to-day basis as workload determines, reacting to changes in priorities as service dictates. Participate in monitoring IT Service Desk requests. Dealing with telephone calls and enquiries efficiently in a polite and professional manner. Prioritise own more »