8 of 8 Service Delivery Jobs in Exeter

reliable and effective IT support. The Role As a Deskside Analyst, you will act as the primary escalation point for complex IT incidents and service requests that cannot be resolved by the Service Desk. Working both remotely and on-site, you will provide advanced technical support, perform detailed … diagnostics, and ensure issues are resolved efficiently and effectively. You will play a key role in maintaining service reliability, supporting business-critical systems, and delivering a high-quality user experience while adhering to ITIL best practices. Key Responsibilities Act as the main technical escalation point for complex IT incidents ...

Role: 111 Contact Centre Team Manager £34,188 per annum We are seeking an experienced and proactive Operational Team Manager to oversee real-time service delivery within our busy Integrated Urgent Care (IUC) contact centre. Leading a multidisciplinary team of Health Advisors and Clinical Advisors, you will … achieved in a fast-paced, patient-focused environment. As a key operational leader, you will monitor demand, manage workforce deployment, and respond to changing service requirements throughout the day to maintain service continuity and performance. Working closely with Team Managers, Continuous Quality Improvement (CQI) teams, and national operational ...

Docucare DCA printers. Supply paper according to a schedule and as requested. Troubleshoot and promptly resolve technical issues. Collaborate with team members to enhance service delivery and client satisfaction. Maintain detailed documentation of service requests and resolutions. Who You Are: Tech-Savvy: You have a strong understanding ...

This role will be a 12 month contract, paying between £500 - £530/Day Inside IR35. This role is inside IR35 - Due to the service of the role it will now be based on an Umbrella solution. Configuring products on the Vortex platform * Using languages such as Handlebars.js/… Moustache.js (product template logic) and Typst (product output layouts) * Supporting the onboarding journey of these products by collaborating with stakeholder including Product Managers and Service Delivery Managers * Reconfiguring these products once they have been onboarded * Manage Changes, Incidents and Problems using ServiceNow * Being a member of a multi ...

ensure seamless usage. Key Responsibilities Configure Vortex products using template logic (Handlebars.js/Moustache.js) and layout languages (Typst). Collaborate with Product and Service Delivery Managers to onboard data products. Execute necessary product reconfigurations post-onboarding. Work collaboratively within the team. Manage Changes, Incidents, and Problems via ServiceNow. … users. Assist with testing, verification, and feedback on Vortex system functionality. General Skill Requirements Configuration Management: Maintain secure application configurations and accurate documentation. Service Availability and Capacity Management: Oversee components to meet business requirements and KPIs. Change Management: Implement authorized change requests and follow control workflows under guidance. Continual ...

skills, with confidence engaging senior legal professionals.A genuine interest in legal technology, AI and workflow transformation, with curiosity about how technology can improve legal service delivery.Excellent relationship-building skills and the ability to influence, collaborate and drive change across multiple stakeholders.Success in this RoleSuccessful Legal Engineers help customers redesign ...

public sector environment. This is a strategic leadership role, ideal for someone with a strong background in cyber security operations, incident response, and SOC service delivery. Key Responsibilities Lead and manage an established Security Operations Centre (SOC) Develop and deliver the SOC strategy and operational roadmap Oversee incident management … effective security monitoring and threat intelligence capabilities Hands-on experience managing cyber security tools and technologies Experience working with external vendors and Managed Security Service Providers (MSSPs) Desirable CISSP, CISM or equivalent cyber security certification Cloud security experience (AWS and/or Azure) ITIL Foundation or equivalent Details Remote ...