2 of 2 Remote Customer Service Jobs in Dorset

Inc, we have the advantage of being part of one of the worlds leading technology companies, with instant access to the latest innovation all supported by our market leading service operations. Our core values - Integrity, Passion, Courtesy & Respect, Inclusivity, Knowledge, People, and Flexibility - shape our culture and guide our actions. We prioritise ethical business practices, fostering relationships and promoting … shared success, and we actively encourage you to bring your whole self to Apogee. Please take the time to look at our excellent Trustpilot reviews We have been awarded Customer Experience Foundation Membership showing our commitment to excellent customer service. JOB DETAILS We are seeking a skilled Service Engineer to join our dynamic team. In this role … you will be responsible for providing exceptional service support to our diverse customer base. Key responsibilities include: Conducting service visits to address reported calls and maintain high standards of professional service support. Responding promptly to customer service requests for the repair of business equipment. Performing fault diagnosis and implementing effective repairs through adjustments, cleaning More ❯

Peaple Talent have partnered with a market leading Print company who are expanding their engineering teams and are recruiting a Field Engineer. You provide exceptional service support to clients across the the Dorset and Hampshire areas This is a fully remote/home based role with attendance to the office required occasionally to undergo team meetings and training. A … car Fully remote Key responsibilities include: Performing fault diagnosis and implementing effective repairs through adjustments, cleaning, or spare parts replacement. Carrying out preventative maintenance as per manufacturer guidelines and service management recommendations. Communicating effectively with customers, providing detailed reports on work completed, and ensuring acceptance of equipment condition and performance post-service. SKILLS AND EXPERIENCE REQUIRED It is essential … that you have worked as an engineer on MFD printers IT knowledge with the ability to network devices and to set up scanning functions Provide first class customer service with previous customer facing experience. Willing to undertake training on new product lines, such as Laptops and PC’s BENEFITS Flexible working options 33 days holiday including bank More ❯