13 of 13 Remote Customer Service Jobs in Dorset

occasional travel to the office required. Role and Responsibilities The role of Risk Analyst is to support the Risk department and Internal Stakeholders in the providing best in class service to customers of Inspired PLC who purchase their energy supply requirement via a Flexible Purchasing product. The primary objective of the role is to assist Risk Directors/Managers … appropriate systems. Platform support, ensure that Platform Manager (ETRM) and Sugar (CRM) are up to date with accurate details and information for all customers and trades. Monitor and check customer position reports and hedging performance. Monitor customer energy usage, report against expected levels and support reforecasting. Support the Risk Directors/Managers with administrative tasks. Support Account Managers More ❯

a primarily remote basis. Key Skills & Experience: Experience of working in a busy environment, to targets, to SLA’s and within timescales D365 SCM experience – SCM module knowledge Previous Service Management experience (ITIL preferable) Excellent customer service skills and exceptional telephone manner You will need to be a team player with a calm and friendly personality and … have demonstrated a commitment to service quality excellence in your career to date. Good communication skills on all levels Ability to participate and contribute successfully within a team environment. Must have strong problem-solving skills. Good organisation & prioritisation skills Be professional, flexible, able to work under pressure and adaptable to the changing needs of the organisation. Able to deal … Manage and maintain user access lists/security around environment access. Train end users on elements of Dynamics AX & D365, including integrated applications. To maintain a high degree of customer service and adhere to all service level agreements and processes. Take ownership of user support, troubleshooting, fault resolution and service management; escalating incidents to other support More ❯

dedicated to empowering Finance Institutions and Lease/Loan Brokers in the Asset Finance industries, including Banking, Independent Finance, Automobile Captive and Equipment Captive with leading technology solutions for Customer Engagement, Originations and Process Automation on the Microsoft Cloud (Microsoft Dynamics 365 & Microsoft Power Platform). The company’s embrace of the Microsoft Power Platform gives it a strategic … of work hard, play hard, real people, and we support all our teammates even as a fast growing organization. Position Overview: We are seeking a passionate and results-oriented Customer Success Consultant to join our dynamic team. In this role, you will be responsible for driving customer satisfaction, retention, and expansion. You will work closely with our customers … to ensure they achieve their business objectives through the effective use of Leasepath. Responsibilities: Customer Onboarding & Relationship Management: • Lead and manage the customer onboarding process, ensuring a smooth and efficient transition for new clients, setting them up for initial success. • Build and maintain strong, long-lasting relationships with customers, acting as their trusted advisor and advocate. Customer More ❯

Bournemouth based 28 - 33k Hybrid working Are you a customer service superstar looking to take your career to the next level? A fast-growing tech powerhouse is offering an unmissable opportunity to join their dynamic and ambitious team! This is more than just a job—it’s your chance to grow, develop, and make an impact in a … company that’s revolutionizing the industry. If you thrive in a fast-paced, high-growth environment and have a passion for delivering exceptional customer experiences, we want to hear from you! Responsibilities: Managing inbound support tickets and maintaining top-tier system records Building and maintaining strong relationships with clients, keeping them updated every step of the way Diagnosing, resolving … resolve system queries Identifying and championing software improvements Creating and updating helpful documentation to empower end users Supporting and collaborating with your teammates to drive success The successful candidate: Customer service experience in a support environment Background in accounting or finance? That’s a plus! A proactive problem-solver who thrives under pressure Excellent verbal and written communication More ❯

IT documentation, including troubleshooting guides and asset inventory Escalating complex issues to senior IT staff when required Assisting in IT projects, such as system upgrades and migrations Ensuring excellent customer service and timely resolution of IT requests Who We Are Looking For A diploma or degree in IT, Computer Science, or a related field (or equivalent experience) Previous … troubleshoot hardware and software issues Good understanding of Windows and Mac operating systems Basic knowledge of networking concepts (IP addressing, routers, Wi-Fi troubleshooting) Excellent communication skills and a customer-focused approach Ability to work independently and as part of a team A proactive mindset with a willingness to learn and grow in the role What We Offer Competitive More ❯

Customer Service Executive Connect Fibre Working from home £27,000 plus benefits Company overview Connect Fibre is a rapidly expanding and exciting new business offering the very latest ‘Full Fibre’ to homes and businesses across the nation. With broadband speeds of up to 2000 Mbps, new Wi-Fi 7 technology, exceptional customer service, and costing no … more than current internet packages, customer growth is expected to be exponential. Our product sells itself! We now seek a dynamic, ambitious individual to join our Customer Services Team. The Role: As a Customer Service Executive, you will be passionate about ensuring that every customer has an amazing experience with our service, even when … with accurate, friendly and knowledgeable support to help them get the most out of their products and to resolve any issues in a timely manner. Role Requirements: •Have a customer first, proactive attitude, delivering exceptional customer service on each and every contact •Provide 1st line technical, account, sales, and general support to customers across multiple channels, including More ❯

Acorn Support are excited to partner with a rapidly growing fintech client who has achieved remarkable success. To support their operations, we are hiring for multiple Customer Service Representative roles to join their dynamic team. Role Description This is a full-time, fully remote, work-from-home position. As a Customer Care Executive, you will play a … key role in delivering exceptional service to customers, ensuring satisfaction, and resolving inquiries in a timely and professional manner. You'll represent a trusted fintech brand known for innovation and excellence in customer experience. We provide all the necessary equipment to enable your success, as well as comprehensive training and mentoring at the start of your journey. Key … Responsibilities: Deliver outstanding customer support via phone, email, or chat. Resolve customer inquiries and complaints professionally and efficiently. Maintain accurate records of customer interactions in CRM systems. Build strong relationships with customers through personalized service. Collaborate with colleagues to improve processes and enhance the customer experience. Essential Requirements: Qualifications: Proven skills in Customer Service More ❯

Hours: Monday to Friday 8.30am to 5pm (with flexi-time and hybrid working options). Salary: Subject to experience + OTE. Role Description: Due to growth in the existing customer base and some exciting new client wins, Appius are on the hunt for an Account Director to join their Digital Results Team. We need someone who can hit the … processes Great problem-solving and negotiation skills, able to confidently discuss commercials and close new opportunities Ability to create engaging sales and presentation materials in Word and PowerPoint Excellent customer service skills combined with proven success in retaining and growing customers through pro-active management and ideas Ability to spot new requirements and turn these into business cases … new business sales process from lead qualification through to close Support the generation of new leads through networking, content marketing, event attendance, and word-of-mouth referrals from your customer base Document and communicate customer success stories through case studies and results reporting Create strong relationships with our technology partners Expand and grow existing relationships with large corporate More ❯

deep understanding of the cycling and/or motorsport community and culture. What We Can Offer 33 days holiday, inclusive of UK bank holidays, plus increase with length of service Hybrid Working, currently 3 days in the office 2 from home Early finish on a Fridays Excellent staff discount on Muc-Off products Cycle to Work Scheme Long Service … their passions for two wheels and fitness Brilliant social events How to apply To apply for the role, please email a copy of your CV to . Live Chat & Customer Service Executive Muc-Off was founded in 1994 and are More ❯

ensure compliance with company policies. Forecasting and Reporting: Provide accurate sales forecasts and regular reports on account activities. Analyze sales data and market trends to identify opportunities and challenges. Customer Service and Issue Resolution: Address client inquiries, concerns, and issues in a timely and effective manner. Collaborate with customer support teams to ensure client satisfaction. Market and More ❯

their customers. What you will work on As our Functional Consultant CE, you... are responsible for implementing CE solutions that support a life cycle within domains as sales, marketing, customer service and field service so that it can run efficiently and effectively facilitating requirements gathering workshops and think along with the customer work shoulder-to-shoulder … with project team and customer translating business functional, non-functional requirements into a solution. configure and expand the core functionality using Power Platform components verify the solution to guarantee quality of the solution document the solution contribute to key user training extend your knowledge of the Utility market, and transfer knowledge to other colleagues contribute on growing our CE … capabilities and UMAX product offering Our ideal candidate ... is customer-oriented and this way of working is important to you is eager to learn Utilities sector specific business processes has at least 2 years of proven knowledge and experience in Microsoft Dynamics 365 projects is fluent in English (oral and written) What we offer A fast-growing and More ❯

exciting new project with 3 Tech Sales Representative position for Swedish or Dutch speakers. What you will be doing: B2B inbound and outbound outreach (50/50) targeting ideal customer profiles on behalf of our technology clients to book qualified discovery meetings Build rapport & nurture relationships with C-level prospects in Nordic or Benelux region Act as a main … point of contact for your clients and provide exceptional customer service. Prospecting new clients to identify their pains and qualify interest in the new SaaS solution Ensure warm handover of qualified opportunities to Account Manager to negotiate further What's in it for you: Year 1 up to OTE £32,000 (including base salary and bonus+ commissions) Work-life More ❯

join our team! We are looking for native level in: • Dutch • German • Spanish • Swedish What you will be doing: • B2B inbound and outbound outreach (50/50) targeting ideal customer profiles on behalf of our technology clients to book qualified discovery meetings • Build rapport & nurture relationships with C-level prospects in French or Benelux region • Act as a main … point of contact for your clients and provide exceptional customer service. • Prospecting new clients to identify their pains and qualify interest in the new SaaS solution • Negotiate and close deals of up to EUR 5,000 and ensure warm handover of qualified opportunities for bigger deal value to Account Manager to negotiate further What’s In It For You More ❯