2 of 2 Incident Management Jobs in Dudley

Customer Care, the role will be responsible for all Cloud Operations Engineers globally and will provide leadership, operational direction, governance and performance management across regional teams. The manager will ensure customer cloud deployments and customer facing internal deployments are monitored, maintained and continually improved to meet service level expectations. … repeatable processes, onboarding practices and operating routines that support continued team growth. This will include industry best practice deployment governance, release coordination, platform monitoring, incident management, operational reporting, cost optimisation and continuous improvement, while also identifying opportunities to integrate Cloud Operations more effectively into wider business workflows. ...

Cloud Operations Engineers, delivering scalable, governance-driven cloud services with a customer-first focus. You will own deployments in Azure/AWS, define incident management, monitoring, cost optimization, and operational reporting, while partnering with Product Engineering and QA to ensure service levels. #J-18808-Ljbffr ...