1 of 1 Management Information System Jobs in Durham

support requests and following them through to resolution, ensuring the best customer service standards. Logging all reported issues into the Helpdesk Management System to keep internal customers updated on progress. Collaborating with senior technical staff to resolve urgent issues and ensure quick solutions. • Learning about the company … and the US, to help ensure business continuity. Contributing to creating and improving procedures to ensure the best possible IT support. Training ICT (Information Communications Technician) Level 3 Apprenticeship Standard You will also receive full training and support from the Just IT apprenticeship team to increase your skills … renewable energy, offshore energy and energy infrastructure sectors. We are a key enabler of the energy transition and in the decarbonisation of our energy system to assist society in securing net-zero emissions by 2050. More ❯